G2 reviewers report that Bonterra Apricot excels in overall user satisfaction, boasting a higher rating compared to Sumac. Users appreciate its intuitive design, which allows for quick onboarding and easy navigation, making it a favorite for daily use.
Users say that Sumac offers a user-friendly experience, particularly for organizations with staff at varying levels of tech comfort. Reviewers highlight its ability to consolidate information in one place, making it easy to search for specifics and manage tax receipting.
According to verified reviews, Bonterra Apricot stands out for its robust data management capabilities, allowing users to link families and monitor individual details effectively. This feature is particularly beneficial for those managing large datasets in their daily operations.
Reviewers mention that while Sumac has a strong personal touch in customer service, with users recalling positive interactions with support staff, Bonterra Apricot's support is also commendable, though slightly less personalized, as indicated by its overall support rating.
G2 reviewers highlight that Bonterra Apricot's ease of use is a significant advantage, with many users noting that new employees can be trained quickly due to its straightforward interface. In contrast, Sumac's setup process, while manageable, is perceived as slightly more complex.
Users report that Sumac has a competitive entry-level price, which was particularly appealing when it was privately owned. However, Bonterra Apricot's broader market presence and higher total number of reviews suggest a more established reputation in the industry.
Pricing
Entry-Level Pricing
Bonterra Apricot
No pricing available
Sumac
No pricing available
Free Trial
Bonterra Apricot
No trial information available
Sumac
No trial information available
Ratings
Meets Requirements
8.6
274
7.7
16
Ease of Use
8.5
282
6.9
16
Ease of Setup
8.1
220
7.0
10
Ease of Admin
7.9
102
7.5
10
Quality of Support
8.5
254
9.0
15
Has the product been a good partner in doing business?
ETO (Efforts to Outcomes) is an antiquated web-based data collection system offered by Social Solutions.Read more
What is Apricot used for?
1 Comment
Official Response from Bonterra Apricot
Thank you for your question! Bonterra Case Management, formerly known as Apricot, is a software solution designed to streamline and optimize case management...Read more
Bonterra Apricot has no more discussions with answers
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.