Compare Blackbaud Raiser's Edge NXT and Sumac 
At a Glance
Market Segments
Mid-Market (49.6% of reviews)
Small-Business (95.0% of reviews)
Entry-Level Pricing
No pricing available
Starting at $179.00 2 User Per Month
Blackbaud Raiser's Edge NXT
Star Rating
(607)3.9 out of 5
Market Segments
Mid-Market (49.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Blackbaud Raiser's Edge NXTSumac
Star Rating
(25)4.2 out of 5
Market Segments
Small-Business (95.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $179.00 2 User Per Month
Learn more about SumacSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Blackbaud Raiser's Edge NXT excels in overall user satisfaction, reflected in its higher G2 Scores across fundraising, nonprofit CRM, and donor management categories. Users appreciate features like the one-page user interface that presents information clearly, making it easier for fundraisers to navigate.
- Users say that Sumac offers a user-friendly experience, particularly for teams with varying levels of tech comfort. Reviewers highlight its ability to keep all information in one place, making it easy to search for specifics and generate reports, which can be a significant advantage for smaller organizations.
- According to verified reviews, Blackbaud Raiser's Edge NXT has a more robust implementation process, with users noting the intuitive onboarding wizard that helps new users get up to speed quickly. This contrasts with Sumac, which, while user-friendly, may not have the same level of structured support during setup.
- Reviewers mention that while Sumac has a strong focus on customer service, with a personal touch that users appreciated in the past, Blackbaud Raiser's Edge NXT has a more comprehensive support system. Users have noted the quality of support as a strong point, particularly for troubleshooting and integration issues.
- Users highlight that Blackbaud Raiser's Edge NXT provides advanced features for tracking the effectiveness of fundraising appeals, which is crucial for organizations looking to optimize their strategies. The ability to organize data into multiple tiles on records helps declutter custom fields, making it easier to find grouped information.
- G2 reviewers indicate that while Sumac has a slightly higher star rating, the overall volume of reviews for Blackbaud Raiser's Edge NXT suggests a more reliable consensus on its performance. With over 600 reviews compared to Sumac's 17, users can feel more confident in the feedback regarding Blackbaud's capabilities and user experience.
Pricing
Entry-Level Pricing
Blackbaud Raiser's Edge NXT
No pricing availableSumac
Starter
Starting at $179.00
2 User Per Month
Prices for Sumac nonprofit case management software start at just $179/month
- Custom Client Intake & Profile Forms
- End-to-End Case Tracking
- Service Planning & Delivery Tools
Free Trial
Blackbaud Raiser's Edge NXT
No trial information availableSumac
No trial information availableRatings
Meets Requirements
7.8
448
8.1
19
Ease of Use
7.5
528
7.4
19
Ease of Setup
7.2
270
7.7
13
Ease of Admin
7.4
213
7.5
10
Quality of Support
7.5
423
9.2
18
Has the product been a good partner in doing business?
7.6
207
8.8
10
Product Direction (% positive)
7.1
447
7.3
17
Features by Category
Administration
7.2
148
Not enough data
7.6
144
Not enough data
6.3
140
Not enough data
8.2
149
Not enough data
Fundraising
7.4
136
Not enough data
6.6
124
Not enough data
6.0
127
Not enough data
7.1
137
Not enough data
5.4
111
Not enough data
6.9
127
Not enough data
Marketing
5.8
126
Not enough data
5.6
118
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
7.6
148
Not enough data
8.1
148
Not enough data
7.3
146
Not enough data
6.0
128
Not enough data
6.5
137
Not enough data
Donor Management
7.1
135
Not enough data
7.2
137
Not enough data
6.9
131
Not enough data
6.6
136
Not enough data
Interoperability
6.6
129
Not enough data
8.1
140
Not enough data
7.0
129
Not enough data
Constituent Management
7.9
108
|
Verified
Not enough data
5.9
92
Not enough data
6.2
97
|
Verified
Not enough data
Marketing Automation
5.7
96
|
Verified
Not enough data
5.8
88
|
Verified
Not enough data
6.5
92
|
Verified
Not enough data
5.6
85
|
Verified
Not enough data
Workflow Automation
6.2
94
|
Verified
Not enough data
7.1
104
|
Verified
Not enough data
5.8
89
|
Verified
Not enough data
Reporting & Analytics
6.6
102
|
Verified
Not enough data
6.7
101
|
Verified
Not enough data
5.9
93
|
Verified
Not enough data
Integrations
5.7
79
Not enough data
7.1
99
|
Verified
Not enough data
5.7
80
Not enough data
4.6
72
Not enough data
Agentic AI - Nonprofit CRM
Not enough data
Not enough data
Not enough data
Not enough data
Volunteer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement & Communication Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Blackbaud Raiser's Edge NXT and Sumac are categorized as Donor Management, Nonprofit CRM, and Fundraising
Unique Categories
Blackbaud Raiser's Edge NXT is categorized as Nonprofit Payment Gateway and Donor Prospect Research
Sumac is categorized as Human Services and Volunteer Management
Reviews
Reviewers' Company Size
Blackbaud Raiser's Edge NXT
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sumac
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
33.8%
Higher Education
20.0%
Hospital & Health Care
7.8%
Fund-Raising
6.8%
Education Management
6.1%
Other
25.5%
Non-Profit Organization Management
50.0%
Human Resources
10.0%
Renewables & Environment
5.0%
Music
5.0%
Mental Health Care
5.0%
Other
25.0%
Alternatives
Discussions
What is the difference between Raiser's Edge and Raiser's Edge NXT?
2 Comments
CP
NXT provides a web interface along with all of the database features available in Raiser's Edge. Some functions are only available in one view or the other.Read more
How can i better collect data through RE NXT?
2 Comments
DD
Hi Katelyn,
I'm Dominick, a research analyst overseeing our nonprofit categories here at G2. Great question! I used to work in fundraising and understand...Read more
What is Raiser's Edge NXT?
1 Comment
TS
It's a database software for non-profit organizations to track donors and donor informationRead more
Sumac has no discussions with answers
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