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Compare Blackbaud CRM and Salsa CRM

See this
side-by-side comparison of Blackbaud CRM vs. Salsa CRM
based on preference data from user reviews. Blackbaud CRM rates 3.8/5 stars with 26 reviews. By contrast, Salsa CRM rates 3.9/5 stars with 89 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Blackbaud CRM
Blackbaud CRM
(26)
3.8 out of 5
Blackbaud CRM
Salsa CRM
Salsa CRM
(89)
3.9 out of 5
Salsa CRM
Optimized for quick response
Star Rating
Blackbaud CRM
Blackbaud CRM
Salsa CRM
Salsa CRM
Market Segments
Blackbaud CRM
Blackbaud CRM
Mid-Market (52.0% of reviews)
Salsa CRM
Salsa CRM
Small-Business (72.3% of reviews)
Entry Level Price
Blackbaud CRM
Blackbaud CRM
No pricing information available
Salsa CRM
Salsa CRM
No pricing information available

Blackbaud CRM vs Salsa CRM

When assessing the two solutions, reviewers found Blackbaud CRM easier to use and administer. However, reviewers preferred the ease of set up, and doing business with Salsa CRM overall.

  • Reviewers felt that Blackbaud CRM meets the needs of their business better than Salsa CRM.
  • When comparing quality of ongoing product support, reviewers felt that Salsa CRM is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Salsa CRM over Blackbaud CRM.
Categories
Shared Categories
Blackbaud CRM
Blackbaud CRM
Salsa CRM
Salsa CRM
Blackbaud CRM and Salsa CRM are categorized as Donor Management, Fundraising, and Nonprofit CRM
Unique Categories
Blackbaud CRM
Blackbaud CRM has no unique categories
Salsa CRM
Salsa CRM is categorized as Admission-Based Nonprofit
Pricing
Blackbaud CRM
Blackbaud CRM Pricing
Free Trial Unavailable
Salsa CRM
Salsa CRM Pricing
Free Trial Unavailable
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Ratings
Meets Requirements
Blackbaud CRM
Blackbaud CRM
8.5
Responses: 23
Salsa CRM
Salsa CRM
7.9
Responses: 75
Ease of Use
Blackbaud CRM
Blackbaud CRM
7.8
Responses: 23
Salsa CRM
Salsa CRM
7.0
Responses: 76
Ease of Setup
Blackbaud CRM
Blackbaud CRM
6.7
Responses: 7
Salsa CRM
Salsa CRM
7.0
Responses: 43
Ease of Admin
Blackbaud CRM
Blackbaud CRM
7.7
Responses: 8
Salsa CRM
Salsa CRM
7.6
Responses: 45
Quality of Support
Blackbaud CRM
Blackbaud CRM
7.6
Responses: 22
Salsa CRM
Salsa CRM
7.9
Responses: 75
Ease of Doing Business With
Blackbaud CRM
Blackbaud CRM
6.5
Responses: 8
Salsa CRM
Salsa CRM
7.9
Responses: 45
Product Direction (% positive)
Blackbaud CRM
Blackbaud CRM
7.0
Responses: 23
Salsa CRM
Salsa CRM
7.9
Responses: 76
Features
Administration
Reporting
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
7.0
Responses: 5
Interaction Tracking
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
7.7
Responses: 5
Automation
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
6.0
Responses: 5
Donor Profiles
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
7.7
Responses: 5
Administration
User Dashboard
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
Donor Profiles
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
Reporting
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
Templates
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
Customization
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
Constituent Management
Constituent Profiles
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
Online Portal
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Feature Not Available
Donor Communications
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
Fundraising
Campaign Management
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
Online Donation Portal
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
6.0
Responses: 5
Event Planning
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
Recurring Donations
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
7.7
Responses: 5
Peer-to-peer Fundraising
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
Mobile Capabilities
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
Donor Management
Moves Management
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
Pledge Tracking
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
E-Document Storage
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
Acknowledgments & Communications
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
Marketing Automation
Email Marketing
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
Lead Management
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
Campaign Management
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
Marketing ROI Analytics
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
Marketing
Email Marketing
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
7.3
Responses: 5
Direct Mail Tools
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
Interoperability
Event Tracking
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
Gift Tracking
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
Fund Accounting
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
Workflow Automation
Donor Prospecting
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
Data Entry
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
Task Delegation
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
Reporting & Analytics
Reporting
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
Dashboards
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
Automated Reports
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
Integrations
Accounting
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
Fundraising
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
Grant Management
Blackbaud CRM
Blackbaud CRM
Not enough data available
Salsa CRM
Salsa CRM
Not enough data available
Sales POS
Blackbaud CRM
Blackbaud CRM
Feature Not Available
Salsa CRM
Salsa CRM
Feature Not Available
Reviewers' Company Size
Reviewers of Blackbaud CRM were most often representing companies in the Mid-Market segment, while reviewers for Salsa CRM were more commonly in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Blackbaud CRM
Blackbaud CRM
28.0%
Salsa CRM
Salsa CRM
72.3%
Mid-Market
(51-1000 emp.)
Blackbaud CRM
Blackbaud CRM
52.0%
Salsa CRM
Salsa CRM
22.9%
Enterprise
(> 1000 emp.)
Blackbaud CRM
Blackbaud CRM
20.0%
Salsa CRM
Salsa CRM
4.8%
Reviewers' Industry
Blackbaud CRM
Blackbaud CRM Industry
Non-Profit Organization Management
36.0%
Higher Education
24.0%
Fund-Raising
12.0%
Education Management
8.0%
Religious Institutions
4.0%
Other
16.0%
Salsa CRM
Salsa CRM Industry
Non-Profit Organization Management
50.0%
Individual & Family Services
7.0%
Political Organization
3.5%
Philanthropy
3.5%
Legal Services
3.5%
Other
32.6%
Reviews
Most Helpful Favorable Review
Blackbaud CRM
Stephanie W.
G2 User in Fund-Raising

Salsa CRM
GC
Administrator in Non-Profit Organization Management

We just recently made the transition to DonorPro and we are already off to a great start! The training hours were very informational and customer service has done a wonderful job helping us to make the transition. We can't wait to get going!

Most Helpful Critical Review
Blackbaud CRM
Reza I.
Administrator in Civic & Social Organization

I dislike the way lack of innovation to drive the product forward in line with the pace the sector demands. Many shortfalls of the product can be usually addressed with the assistance of 'Professional Services' at a cost.

Salsa CRM
Jackie B.
User in Non-Profit Organization Management

It's not integrated with anything else my company does, which makes it inefficient to use.The UX seems very minimalistic and doesn't have a sleek effect the way other websites do. However, it eventually becomes self explanatory and does its job.

Discussions
Blackbaud CRM
Blackbaud CRM Discussions
Monty the Mongoose crying
Blackbaud CRM has no discussions with answers
Salsa CRM
Salsa CRM Discussions
Monty the Mongoose crying
Salsa CRM has no discussions with answers
Screenshots
Blackbaud CRM
Blackbaud CRM Screenshots
No screenshots provided
Videos
Blackbaud CRM
Blackbaud CRM Videos
No videos provided
Salsa CRM
Salsa CRM Videos
Video Preview

Online Supporter Engagement and Constituent Relationship Management. Unified at Last!

See how Salsa Engage and Salsa CRM work seamlessly together to help you target, connect, convert, and optimize all of your communications and development activities.

This demo video will show you a high level overview of Salsa's donor management, digital marketing, online fundraising, online advocacy, and peer to peer fundraising tools.

Downloads
Blackbaud CRM
Blackbaud CRM Downloads
No downloads provided
Salsa CRM
Salsa CRM Downloads
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