G2 reviewers report that while both Bill4Time and Smokeball have high user satisfaction ratings, Smokeball's overall G2 Score of 74.12 reflects a stronger market presence and user approval compared to Bill4Time, which lacks a score in some categories.
Users say that Bill4Time excels in its user-friendliness, with many praising its intuitive navigation and ease of setup. One user noted, "It is easy to navigate and learn without watching tutorials," highlighting its straightforward onboarding process.
Reviewers mention that Smokeball stands out for its efficiency and document management capabilities. Users appreciate how the platform streamlines tasks, with one stating, "Smokeball has been one of the best tools we’ve implemented in our firm," emphasizing its effectiveness in managing files and documents.
According to verified reviews, Bill4Time is particularly strong in handling client information and billing records, with users noting the ability to categorize items effectively. This feature is crucial for small businesses looking to maintain organized records.
Users highlight that Smokeball's quality of support is commendable, with a score of 9.6, indicating that users feel well-supported when issues arise. This is contrasted with Bill4Time, which, while also receiving positive feedback, has fewer recent reviews indicating support experiences.
Reviewers indicate that while Bill4Time has a slight edge in ease of use and setup, Smokeball's comprehensive features, such as advanced document automation and calendar integration, make it a more robust choice for firms needing extensive practice management tools.
Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and...Read more
Is there free training and online courses to help learn the software?
2 Comments
Official Response from Smokeball
Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive...Read more
Do you provide law firm website services?
1 Comment
Official Response from Smokeball
No, but we have some great options and partners for you to consider! Chat with our support team to learn more.Read more
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