Introducing G2.ai, the future of software buying.Try now
Compare Azure Bot Service and Voiceflow 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Lyzr.ai
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
NLX
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Postman
Visit Website
At a Glance
Market Segments
Enterprise (53.3% of reviews)
Small-Business (68.8% of reviews)
Entry-Level Pricing
No pricing available
Free
Azure Bot Service
Star Rating
(16)4.0 out of 5
Market Segments
Enterprise (53.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Azure Bot ServiceVoiceflow
Star Rating
(108)4.6 out of 5
Market Segments
Small-Business (68.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Azure Bot Service excels in its Natural Language Understanding (NLU) capabilities, scoring a remarkable 9.4, which reviewers mention significantly enhances the bot's ability to comprehend user intent and context.
- Reviewers mention that Voiceflow stands out for its Ease of Use, achieving a score of 9.0, making it particularly appealing for small businesses looking for a user-friendly interface to create conversational experiences without extensive technical knowledge.
- G2 users highlight Azure Bot Service's AI Multi-cloud Support with a perfect score of 10.0, which reviewers say is crucial for enterprises needing flexibility in their cloud infrastructure.
- Users on G2 report that Voiceflow's Conversation Editor is highly intuitive, scoring 9.0, allowing users to easily design and modify conversation flows, which is a significant advantage for teams focused on rapid prototyping.
- Reviewers mention that Azure Bot Service's Quality of Support is rated at 7.1, which some users feel could be improved, especially when compared to Voiceflow's higher score of 8.8, indicating a more responsive support experience.
- Users say that Voiceflow's Generative AI Infrastructure features, particularly in AI Text Generation and AI Text Summarization, both scoring 9.5, provide robust tools for creating engaging and contextually relevant content, which is a key differentiator for content-driven applications.
Pricing
Entry-Level Pricing
Azure Bot Service
No pricing availableVoiceflow
Starter
Free
For students and hobbyists.
- 1 workspace
- 50 knowledge base sources
- Basic LLM models
Free Trial
Azure Bot Service
No trial information availableVoiceflow
Free Trial is available
Ratings
Meets Requirements
8.6
11
8.7
92
Ease of Use
8.3
11
8.8
91
Ease of Setup
7.3
10
8.9
81
Ease of Admin
7.7
10
8.7
56
Quality of Support
7.1
11
8.7
84
Has the product been a good partner in doing business?
8.3
10
8.8
54
Product Direction (% positive)
7.4
9
9.6
89
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
8.7
24
Not enough data
8.3
24
Not enough data
Feature Not Available
Data
Not enough data
8.5
52
Not enough data
8.2
52
Interaction
Not enough data
8.3
52
Not enough data
8.4
52
Not enough data
8.6
52
Not enough data
8.3
52
Not enough data
8.3
52
Task & Flow Management - AI Chatbots
Not enough data
8.5
24
Not enough data
8.1
24
Learning
Not enough data
7.7
52
Not enough data
7.4
51
Deployment & Embedding - AI Chatbots
Not enough data
8.6
24
Not enough data
8.2
23
Content Generation
Not enough data
8.4
50
Not enough data
Feature Not Available
Admin & Configuration - AI Chatbots
Not enough data
8.9
24
System
Not enough data
8.6
52
Not enough data
9.1
51
Not enough data
8.4
52
Not enough data
8.6
52
Agentic AI - AI Chatbots
Not enough data
8.1
26
Not enough data
7.8
26
Not enough data
8.7
25
Not enough data
7.7
25
Not enough data
8.2
26
Not enough data
7.9
25
Not enough data
8.2
26
Monitoring & Improvement - AI Chatbots
Not enough data
7.9
23
Reliability & Safety - AI Chatbots
Not enough data
8.1
23
Responses
Not enough data
8.8
32
Not enough data
7.8
33
Not enough data
8.7
33
Automation - AI Agents
Not enough data
7.6
31
Not enough data
8.2
29
Not enough data
8.5
29
Not enough data
7.3
30
Not enough data
8.3
29
Platform
Not enough data
9.0
32
Not enough data
8.5
33
Not enough data
7.9
33
Autonomy - AI Agents
Not enough data
8.1
31
Not enough data
8.4
31
Not enough data
8.1
29
Not enough data
8.0
29
Generative AI
Not enough data
9.1
31
Not enough data
8.9
31
Conversational Platform
Not enough data
8.5
24
Not enough data
7.4
23
Not enough data
8.5
23
Not enough data
7.7
23
Support Automation
Not enough data
8.3
22
Not enough data
8.2
24
Not enough data
9.1
23
Not enough data
8.4
23
Generative AI
Not enough data
9.3
22
Not enough data
9.1
22
Customer Support
Not enough data
8.9
31
Not enough data
8.1
30
Not enough data
8.7
31
Automation
Not enough data
8.3
30
Not enough data
8.7
30
Not enough data
8.0
29
Artificial Intelligence
Not enough data
7.3
30
Not enough data
8.9
29
Not enough data
9.1
30
Generative AI
Not enough data
8.9
50
Not enough data
8.8
48
Agentic AI - Bot Platforms
Not enough data
8.2
31
Not enough data
7.9
32
Not enough data
8.1
31
Not enough data
7.8
31
Not enough data
8.4
31
Not enough data
7.6
31
Not enough data
8.0
32
Scalability and Performance - Generative AI Infrastructure
Not enough data
9.3
15
Not enough data
8.8
13
Not enough data
9.1
15
Cost and Efficiency - Generative AI Infrastructure
Not enough data
Feature Not Available
Not enough data
8.6
15
Not enough data
8.0
15
Integration and Extensibility - Generative AI Infrastructure
Not enough data
8.8
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security and Compliance - Generative AI Infrastructure
Not enough data
8.4
15
Not enough data
8.3
15
Not enough data
8.7
15
Usability and Support - Generative AI Infrastructure
Not enough data
9.0
15
Not enough data
9.3
15
Customization - AI Agent Builders
Not enough data
8.4
16
Not enough data
8.9
16
Not enough data
8.0
16
Functionality - AI Agent Builders
Not enough data
7.5
16
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
7.2
16
Data and Analytics - AI Agent Builders
Not enough data
8.5
16
Not enough data
8.5
16
Not enough data
7.6
16
Integration - AI Agent Builders
Not enough data
8.2
16
Not enough data
8.9
15
Not enough data
8.0
16
Not enough data
8.9
16
Voice Recognition - AI Voice Assistants
Not enough data
9.2
12
Speech Synthesis - AI Voice Assistants
Not enough data
8.8
12
Not enough data
8.8
12
Not enough data
9.0
12
Security and privacy - AI Voice Assistants
Not enough data
8.3
12
Compatibility - AI Voice Assistants
Not enough data
8.5
12
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Azure Bot Service and Voiceflow are categorized as Bot Platforms
Unique Categories
Azure Bot Service has no unique categories
Voiceflow is categorized as AI Chatbots, AI Agent Builders, AI Voice Assistants, Generative AI Infrastructure, Customer Service Automation, AI Agents For Business Operations, and Conversational Support
Reviews
Reviewers' Company Size
Azure Bot Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Voiceflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.3%
Information Technology and Services
20.0%
Retail
13.3%
Financial Services
13.3%
Non-Profit Organization Management
6.7%
Other
13.3%
Computer Software
14.0%
Information Technology and Services
11.8%
Real Estate
5.4%
Marketing and Advertising
5.4%
Financial Services
5.4%
Other
58.1%
Discussions
Azure Bot Service has no discussions with answers
What is Voiceflow used for?
1 Comment
GJ
It is a chatbot software to build text or voice chatbots. You can use building blocks like LLMs, knowledge base, intents, logic (no code); use buttons,...Read more
Voiceflow has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
