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Compare Amazon Pinpoint and Countly 
At a Glance
Market Segments
Small-Business (55.8% of reviews)
Small-Business (55.0% of reviews)
Entry-Level Pricing
No pricing available
Free forever
Amazon Pinpoint
Star Rating
(44)4.2 out of 5
Market Segments
Small-Business (55.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Amazon PinpointCountly
Star Rating
(20)4.1 out of 5
Market Segments
Small-Business (55.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free forever
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Countly excels in custom event tracking, with a score of 8.9, allowing for detailed insights into user interactions. In contrast, Amazon Pinpoint, while strong in overall analytics, does not emphasize custom event tracking to the same extent, which may limit tailored insights.
- Reviewers mention that Countly's real-time insights feature, rated at 8.9, provides immediate feedback on user engagement, making it a favorite for businesses needing quick data. Amazon Pinpoint, although it offers robust analytics, has a slightly lower score in this area, which could affect timely decision-making.
- G2 users highlight Countly's superior user segmentation capabilities, scoring 8.9, which allows businesses to target specific demographics effectively. Amazon Pinpoint, while offering segmentation, does not match Countly's depth, potentially leading to less effective marketing campaigns.
- Reviewers say that Countly's user path tracking feature, rated at 8.7, is particularly beneficial for understanding user journeys, which is crucial for optimizing user experience. Amazon Pinpoint's user path tracking is less emphasized, which may hinder comprehensive user journey analysis.
- Users on G2 report that Countly's dashboard customization options, with a score of 8.7, allow for a tailored user experience that meets specific business needs. In comparison, Amazon Pinpoint's dashboard customization is more limited, which could restrict user adaptability.
- Reviewers mention that Amazon Pinpoint shines in campaign performance tracking, scoring 9.1, making it a strong choice for businesses focused on marketing effectiveness. Countly, while effective, does not reach the same level of detail in campaign performance metrics, which may be a drawback for marketing-centric users.
Pricing
Entry-Level Pricing
Amazon Pinpoint
No pricing availableCountly
Community Edition
Free forever
Your own analytics server.
Power of open source meets analytics.
- Selection of Countly features
- Self-hosted
- Non-commercial use
Free Trial
Amazon Pinpoint
No trial information availableCountly
Free Trial is available
Ratings
Meets Requirements
8.7
40
8.2
19
Ease of Use
8.5
40
8.4
19
Ease of Setup
7.9
20
8.6
13
Ease of Admin
8.3
19
8.3
12
Quality of Support
8.4
38
8.0
18
Has the product been a good partner in doing business?
8.5
18
7.5
12
Product Direction (% positive)
8.0
40
9.4
18
Features by Category
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Other
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Identification
8.7
9
Not enough data
8.9
9
Not enough data
8.1
9
Not enough data
Tracking & Reporting
8.9
9
Not enough data
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
Metrics
9.3
9
Not enough data
8.9
9
Not enough data
8.5
9
Not enough data
8.7
9
Not enough data
8.9
9
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Crash Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Crash Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
9.3
9
Not enough data
8.9
9
Not enough data
8.5
9
Not enough data
8.7
9
Not enough data
8.9
9
Not enough data
Consolidation - Notification Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - Notification Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
9.3
9
Not enough data
8.9
9
Not enough data
8.5
9
Not enough data
8.7
9
Not enough data
8.9
9
Not enough data
Variation Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.3
12
Not enough data
8.3
8
Not enough data
8.6
11
Not enough data
8.5
10
Categories
Categories
Shared Categories
Amazon Pinpoint and Countly are categorized as Mobile App Analytics
Unique Categories
Amazon Pinpoint is categorized as Notification Infrastructure
Countly is categorized as Push Notification, Mobile Crash Reporting, E-Commerce Analytics, Digital Analytics, Product Analytics, and Mobile App Optimization
Reviews
Reviewers' Company Size
Amazon Pinpoint
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Countly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.3%
Information Technology and Services
9.3%
Marketing and Advertising
7.0%
Higher Education
4.7%
Entertainment
4.7%
Other
58.1%
Information Technology and Services
30.0%
Computer Software
15.0%
Internet
10.0%
Utilities
5.0%
Telecommunications
5.0%
Other
35.0%
Discussions
Amazon Pinpoint has no discussions with answers
Countly has no discussions with answers
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