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At a Glance
Market Segments
Enterprise (56.5% of reviews)
Mid-Market (38.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Automation Anywhere
Star Rating
(5,543)4.5 out of 5
Market Segments
Enterprise (56.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Automation AnywhereBotCity
Star Rating
(163)4.8 out of 5
Market Segments
Mid-Market (38.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BotCitySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Automation Anywhere excels in Data and Product Security with a score of 9.1, indicating robust security measures that reviewers appreciate, while BotCity's score of 8.7 suggests it may not be as strong in this critical area.
- Reviewers mention that BotCity shines in Quality of Support, scoring an impressive 9.5 compared to Automation Anywhere's 8.7. Users highlight the responsiveness and helpfulness of BotCity's support team as a significant advantage.
- G2 users note that Automation Anywhere offers superior Autonomous Task Execution capabilities with a score of 9.0, which allows for more complex automation scenarios, while BotCity's score of 7.8 indicates it may struggle with more advanced tasks.
- Users on G2 report that BotCity provides a better experience in Custom Automation, scoring 9.3 compared to Automation Anywhere's 8.6. Reviewers appreciate BotCity's flexibility in creating tailored automation solutions.
- Reviewers mention that Automation Anywhere's Multi-step Planning feature is highly rated at 9.2, allowing users to design intricate workflows, while BotCity's score of 7.7 suggests limitations in this area.
- Users say that both products offer Pre-Built Templates with equal scores of 8.5, but Automation Anywhere's templates are often highlighted for their variety and ease of use, making it easier for users to get started quickly.
Pricing
Entry-Level Pricing
Automation Anywhere
No pricing availableBotCity
No pricing availableFree Trial
Automation Anywhere
Free Trial is available
BotCity
Free Trial is available
Ratings
Meets Requirements
8.8
3,573
9.1
157
Ease of Use
8.9
3,588
9.2
159
Ease of Setup
8.3
1,465
8.8
91
Ease of Admin
8.4
1,417
9.2
76
Quality of Support
8.7
3,436
9.4
149
Has the product been a good partner in doing business?
8.7
1,388
9.5
75
Product Direction (% positive)
9.1
3,504
9.9
158
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation Building
8.7
2579
|
Verified
8.4
140
8.7
2610
|
Verified
8.4
137
8.5
2502
|
Verified
8.5
142
8.6
2568
|
Verified
9.3
145
8.6
2492
|
Verified
9.1
141
9.1
997
|
Verified
Feature Not Available
Bot Management & Execution
8.9
2560
|
Verified
8.9
139
8.7
2537
|
Verified
9.0
139
8.6
2488
|
Verified
9.1
141
8.7
2391
|
Verified
8.6
138
9.1
972
|
Verified
8.7
141
9.0
972
|
Verified
9.1
143
Intelligent Automation
8.6
964
|
Verified
8.6
134
8.6
906
|
Verified
8.0
130
8.6
864
|
Verified
7.9
127
Agentic AI - Robotic Process Automation (RPA)
9.0
22
7.9
13
8.8
22
7.8
13
8.8
22
7.8
13
8.9
21
6.7
13
9.0
21
6.9
13
8.8
21
6.9
13
8.9
22
6.8
13
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Office 365 Management
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Infrastructure Provision
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
9.3
81
Not enough data
9.3
80
Not enough data
9.2
80
Not enough data
9.2
80
Not enough data
Process Analysis
9.4
80
Not enough data
9.2
80
Not enough data
9.4
80
Not enough data
Automation
9.4
80
Not enough data
9.2
79
Not enough data
Generative AI
8.7
25
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Employee Experience (DEX) ManagementHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.3
23
Not enough data
8.6
22
Not enough data
9.6
23
Not enough data
9.3
23
Not enough data
9.3
23
Not enough data
9.2
23
Not enough data
9.1
23
Not enough data
Generative AI
8.3
7
Not enough data
Workforce Management
9.1
23
Not enough data
9.3
23
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.3
23
Not enough data
9.6
23
Not enough data
Data Capture
8.6
56
Not enough data
8.5
56
Not enough data
Data Extraction
8.7
56
Not enough data
8.5
56
Not enough data
Data Validation
8.8
55
Not enough data
Workflow Automation
8.5
55
Not enough data
8.7
56
Not enough data
Document Management
8.7
55
Not enough data
8.4
56
Not enough data
Machine Learning
8.2
55
Not enough data
Natural Language Processing
8.1
55
Not enough data
Semantic Analysis
8.4
54
Not enough data
Data Integration
8.6
54
Not enough data
Security
8.7
56
Not enough data
8.8
56
Not enough data
Integration - Machine Learning
Not enough data
Not enough data
Learning - Machine Learning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Orchestration
9.4
9
Not enough data
9.4
9
Not enough data
Integrations & Connectivity
9.3
9
Not enough data
8.3
9
Not enough data
Automation Execution & Intelligence
9.4
9
Not enough data
8.7
9
Not enough data
Development & Customization
9.4
9
Not enough data
8.9
9
Not enough data
Governance & Security
9.1
9
Not enough data
9.6
9
Not enough data
Reporting & Analytics
8.5
9
Not enough data
9.4
9
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
8.6
7
Not enough data
9.3
7
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
8.2
22
Not enough data
8.9
22
Not enough data
8.3
22
Not enough data
8.7
22
Not enough data
8.4
22
Not enough data
Data Control
8.6
22
Not enough data
8.3
22
Not enough data
8.6
22
Not enough data
Publishing
8.3
22
Not enough data
8.7
22
Not enough data
8.1
22
Not enough data
Agentic AI - Low-Code Development Platforms
8.8
11
Not enough data
9.7
10
Not enough data
8.8
10
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Automation Anywhere and BotCity are categorized as Robotic Process Automation (RPA)
Unique Categories
Automation Anywhere is categorized as AI Agent Builders, AI Orchestration, Digital Employee Experience (DEX) Management, Infrastructure as a Service (IaaS), IT Service Management (ITSM) Tools, Machine Learning, Master Data Management (MDM), Observability Software, Office 365 Management, Knowledge Base, Intelligent Document Processing (IDP), Business Automation Platforms (BAPs), Low-Code Development Platforms, Process Mining, SAP Store, and Call Center Infrastructure (CCI)
BotCity has no unique categories
Reviews
Reviewers' Company Size
Automation Anywhere
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
BotCity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
29.5%
Computer Software
10.6%
Financial Services
6.5%
Banking
4.6%
Telecommunications
4.4%
Other
44.4%
Information Technology and Services
19.1%
Computer Software
10.5%
Program Development
9.9%
Financial Services
6.2%
Automotive
4.9%
Other
49.4%
Alternatives
Discussions
Is there a convenient way for bots to read scanned PDF files?
10 Comments
PP
It depends on the quality of the scanned docs. There are some high end tools like AA IQBOT. But even they will fail if the quality is not good enough. If the...Read more
What's the best way to extract data if Object Cloning isn't working?
5 Comments
MR
If object cloning us not working for you please try OCR or IR. Read more
Sometimes when bot is running, I noticed that error screenshots as blank or black screen.Why?
5 Comments
VR
maybe internet slow. when the screen flickering the white screen appears, on that time screenshot will be takenRead more
BotCity has no discussions with answers
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