Compare Aurea CRM and Copper
See this
side-by-side comparison of Aurea CRM vs. Copper
based on preference data from user reviews. Aurea CRM rates 4.2/5 stars with 17 reviews. By contrast, Copper rates 4.6/5 stars with 596 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
Aurea CRM vs Copper
When assessing the two solutions, reviewers found Copper easier to use, set up, and administer. However, reviewers preferred doing business with Aurea CRM overall.
- Aurea CRM and Copper both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Copper is the preferred option.
- When assessing product direction, Aurea CRM and Copper received similar ratings from our reviewers.
Categories
Shared Categories
Aurea CRM and Copper are categorized as CRM
Unique Categories
Aurea CRM has no unique categories
Copper has no unique categories
Pricing
‐
‐
‐
Free Trial Unavailable
Copper Basic Edition - Annual
$25 / month
Copper Professional Edition - Annual
$59 / month
Copper Business Edition - Annual
$119 / month
Free Trial
Ratings
Meets Requirements
Aurea CRM
Responses: 14
Copper
Responses: 528
Ease of Use
Aurea CRM
Responses: 14
Copper
Responses: 531
Ease of Setup
Aurea CRM
Responses: 7
Copper
Responses: 268
Ease of Admin
Aurea CRM
Responses: 7
Copper
Responses: 269
Quality of Support
Aurea CRM
Responses: 14
Copper
Responses: 496
Ease of Doing Business With
Aurea CRM
Responses: 7
Copper
Responses: 267
Product Direction (% positive)
Aurea CRM
Responses: 14
Copper
Responses: 523
Features
Sales Force Automation
Contact & Account Management
Aurea CRM
Responses: 11
Verified Feature
Copper
Responses: 382
Verified Feature
Partner Relationship Mgmt. (PRM)
Aurea CRM
Responses: 9
Verified Feature
Copper
Opportunity & Pipeline Mgmt.
Aurea CRM
Responses: 11
Verified Feature
Copper
Responses: 379
Verified Feature
Task / Activity Management
Aurea CRM
Responses: 11
Verified Feature
Copper
Responses: 381
Verified Feature
Territory & Quota Management
Aurea CRM
Responses: 9
Verified Feature
Copper
Responses: 197
Verified Feature
Desktop Integration
Aurea CRM
Responses: 10
Verified Feature
Copper
Responses: 300
Verified Feature
Product & Price List Management
Aurea CRM
Responses: 10
Verified Feature
Copper
Responses: 193
Quote & Order Management
Aurea CRM
Responses: 11
Verified Feature
Copper
Responses: 170
Customer Contract Management
Aurea CRM
Responses: 9
Verified Feature
Copper
Responses: 229
Marketing Automation
Email Marketing
Aurea CRM
Responses: 9
Verified Feature
Copper
Responses: 235
Verified Feature
Campaign Management
Aurea CRM
Responses: 9
Verified Feature
Copper
Lead Management
Aurea CRM
Responses: 9
Verified Feature
Copper
Responses: 333
Verified Feature
Marketing ROI Analytics
Aurea CRM
Responses: 8
Verified Feature
Copper
Customer Support
Case Management
Aurea CRM
Responses: 10
Verified Feature
Copper
Responses: 210
Customer Support Portal
Aurea CRM
Responses: 9
Verified Feature
Copper
Responses: 219
Knowledge Base
Aurea CRM
Responses: 10
Verified Feature
Copper
Responses: 244
Call Center Features
Aurea CRM
Responses: 10
Verified Feature
Copper
Responses: 170
Support Analytics
Aurea CRM
Responses: 9
Verified Feature
Copper
Responses: 190
Reporting & Analytics
Reporting
Aurea CRM
Responses: 10
Verified Feature
Copper
Responses: 320
Verified Feature
Dashboards
Aurea CRM
Responses: 11
Verified Feature
Copper
Responses: 360
Verified Feature
Forecasting
Aurea CRM
Responses: 11
Verified Feature
Copper
Responses: 280
Verified Feature
Mobile & Social
Social Collaboration Features
Aurea CRM
Responses: 7
Copper
Responses: 198
Verified Feature
Social Network Integration
Aurea CRM
Copper
Responses: 195
Verified Feature
Mobile User Support
Aurea CRM
Responses: 9
Verified Feature
Copper
Responses: 288
Verified Feature
Platform
Customization
Aurea CRM
Responses: 5
Verified Feature
Copper
Responses: 172
Verified Feature
Workflow Capability
Aurea CRM
Responses: 5
Verified Feature
Copper
Responses: 168
Verified Feature
User, Role, and Access Management
Aurea CRM
Copper
Responses: 168
Verified Feature
Internationalization
Aurea CRM
Responses: 5
Verified Feature
Copper
Responses: 89
Verified Feature
Sandbox / Test Environments
Aurea CRM
Copper
Responses: 66
Document & Content Mgmt.
Aurea CRM
Copper
Responses: 103
Performance and Reliability
Aurea CRM
Responses: 5
Verified Feature
Copper
Responses: 166
Verified Feature
Output Document Generation
Aurea CRM
Copper
Responses: 86
Integration
Data Import & Export Tools
Aurea CRM
Responses: 5
Verified Feature
Copper
Responses: 157
Verified Feature
Integration APIs
Aurea CRM
Copper
Responses: 126
Verified Feature
Breadth of Partner Applications
Aurea CRM
Copper
Responses: 122
Verified Feature
Reviewers' Company Size
Reviewers of Aurea CRM were most often representing companies in the Mid-Market segment, while reviewers for Copper were more commonly in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Aurea CRM
Copper
Mid-Market
(51-1000 emp.)
Aurea CRM
Copper
Enterprise
(> 1000 emp.)
Aurea CRM
Copper
Reviewers' Industry
Information Technology and Services
20.0%
Biotechnology
13.3%
Telecommunications
6.7%
Restaurants
6.7%
Management Consulting
6.7%
Other
46.7%
Marketing and Advertising
12.9%
Real Estate
7.6%
Computer Software
7.4%
Information Technology and Services
7.2%
Internet
5.6%
Other
59.3%
Reviews
Most Helpful Favorable Review
Matthias F.
Administrator
- Individual and flexible possibilities to extend your solution (create individual infoareas to solve your business problems) - Usable in every department of the company (hotline, marketing, sales...) - Good usability (intuitive and simple for the...
Raian P.
Administrator in Translation and Localization
Integration with G Suite works very well for the most part. UI and UX are fantastic. A Chrome extension that lives inside your inbox is super useful. Very little manual data entry is required. Quality technical support.
Most Helpful Critical Review
User in Information Technology and Services
Lack of other basic features such as email marketing, lead scoring, task management. The support at the beggining was not that good, but now a days has improved.
William P.
Administrator in Management Consulting
The UI is a bit lackluster, I found most of my time was spent in sidebars rather than utilizing the full screen. The new projects feature is very basic, but it's there if you need it. The billing support is also very poor. They are quick to respond to...
Top Alternatives
Discussions
Aurea CRM has no discussions with answers
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