Compare AT&T Office@Hand and Microsoft Teams 
Featured Products
At a Glance
Market Segments
Mid-Market (60.0% of reviews)
Enterprise (39.9% of reviews)
Entry-Level Pricing
Free Trial 1 User Month
$4.80 1 User Per Month
AT&T Office@Hand
Star Rating
(17)4.6 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Month
Browse all 3 pricing plansMicrosoft Teams
Star Rating
(18,212)4.4 out of 5
Market Segments
Enterprise (39.9% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Teams excels in providing a comprehensive suite of collaboration tools, combining chat, video meetings, and file sharing all in one platform. Users appreciate features like group chat, notifications, and the ability to attach Excel spreadsheets as tabs, making it a game-changer for remote teamwork.
- Users say that AT&T Office@Hand stands out for its simplicity and ease of use, particularly for remote work. Reviewers highlight its ability to manage calls, voicemails, and faxes from a single platform, which enhances communication and productivity, especially for small to mid-sized businesses.
- According to verified reviews, Microsoft Teams has a robust implementation process, with many users noting the intuitive onboarding experience. This has been particularly beneficial for organizations looking to quickly integrate the tool into their workflows.
- Reviewers mention that AT&T Office@Hand offers an impressive ease of setup, with many users finding it straightforward to get started. This is a significant advantage for teams that need to hit the ground running without extensive training.
- G2 reviewers highlight that while Microsoft Teams has a strong support system, users have noted some challenges with the quality of support compared to AT&T Office@Hand. The latter has received praise for its responsive customer service, which can be crucial for businesses needing immediate assistance.
- Users report that Microsoft Teams, despite its higher overall ratings, sometimes struggles to meet specific workflow needs, with some reviewers mentioning configuration challenges. In contrast, AT&T Office@Hand has been recognized for its adaptability to various business environments, making it a favorable choice for mid-market companies.
Pricing
Entry-Level Pricing
AT&T Office@Hand
Premium Edition
Free Trial
1 User Month
NA
- Includes unlimited users, toll free for local number, unlimited internet fax, 2500 toll-free minutes/month 200 HD video seats, automatic call recording, salesforce Integration
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Free Trial
AT&T Office@Hand
No trial information availableMicrosoft Teams
No trial information availableRatings
Meets Requirements
9.6
8
8.9
13,506
Ease of Use
9.8
8
8.8
13,717
Ease of Setup
10.0
6
9.0
4,128
Ease of Admin
Not enough data
8.6
2,253
Quality of Support
7.6
7
8.6
10,897
Has the product been a good partner in doing business?
Not enough data
8.8
2,235
Product Direction (% positive)
10.0
8
8.6
12,902
Features by Category
Business Instant Messaging
Not enough data
8.9
8857
Not enough data
8.7
9083
Not enough data
8.4
8417
Business Instant Messaging
Not enough data
9.0
8365
Not enough data
8.9
8326
Business Instant Messaging
Not enough data
8.8
8093
Not enough data
8.8
8301
Not enough data
8.7
7311
Generative AI - Business Instant Messaging
Not enough data
8.2
1004
AI - Business Instant Messaging
Not enough data
8.0
980
Not enough data
8.3
972
Not enough data
8.0
965
Not enough data
8.0
962
Agentic AI - Business Instant Messaging
Not enough data
8.0
571
Not enough data
8.0
561
Collaboration Tools
Not enough data
9.0
7943
|
Verified
Not enough data
9.1
5645
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
6008
|
Verified
Not enough data
Feature Not Available
Meeting Coordination
Not enough data
9.0
7544
|
Verified
Not enough data
8.9
6909
|
Verified
Not enough data
8.8
7126
|
Verified
Not enough data
8.9
5600
|
Verified
Software Type
Not enough data
8.8
7219
|
Verified
Not enough data
8.7
5262
|
Verified
Not enough data
9.1
5850
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
671
Not enough data
7.9
669
Not enough data
7.8
650
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Action Item Detection - AI Note-taking Software
Not enough data
8.5
109
Not enough data
8.8
118
Automatic Transcription - AI Note-taking Software
Not enough data
8.7
116
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.6
110
Language & Accent Support - AI Note-taking Software
Not enough data
8.1
106
Multi-Platform Integration - AI Note-taking Software
Not enough data
8.2
110
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.7
107
Searchable Note Archives - AI Note-taking Software
Not enough data
8.2
100
Speaker Identification - AI Note-taking Software
Not enough data
8.6
112
Categories
Categories
Shared Categories
AT&T Office@Hand and Microsoft Teams are categorized as Video Conferencing
Unique Categories
AT&T Office@Hand is categorized as UCaaS Platforms and VoIP Providers
Microsoft Teams is categorized as Business Instant Messaging and AI Note-Taking Software
Reviews
Reviewers' Company Size
AT&T Office@Hand
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
30.0%
Retail
10.0%
Oil & Energy
10.0%
Non-Profit Organization Management
10.0%
Food Production
10.0%
Other
30.0%
Information Technology and Services
17.2%
Computer Software
9.3%
Financial Services
3.7%
Education Management
3.5%
Marketing and Advertising
3.5%
Other
62.8%
Discussions
AT&T Office@Hand has no discussions with answers
What software do you need for Microsoft teams?
18 Comments
DK
To use Microsoft Teams effectively, you typically need the following software and components:
Microsoft Teams Application: You can download and install...Read more
What are Microsoft teams features?
11 Comments
NS
most used features in my work place
text based chat
video calling
team meetingsRead more
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