# AT&T Office@Hand vs Microsoft Teams Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Microsoft Teams excels in providing a comprehensive collaboration platform, integrating chat, video conferencing, and file sharing seamlessly. Users appreciate its connection with Microsoft 365 applications, which enhances productivity by allowing easy sharing of emails and documents directly through Teams.
- **Users say** that AT&T Office@Hand is particularly effective for managing various communication needs, such as calls, voicemails, and faxes, all from one platform. This all-in-one approach is praised for enhancing communication and productivity, especially for remote work.
- **Reviewers mention** that Microsoft Teams has a quick implementation process, with many users highlighting its intuitive onboarding wizard. This ease of setup is a significant advantage for teams looking to get started without extensive training.
- **According to verified reviews** , while AT&T Office@Hand is user-friendly, some users feel it lacks the depth of features found in Microsoft Teams. For instance, Teams offers a more robust set of collaboration tools that cater to diverse workflows, which can be a deciding factor for larger organizations.
- **G2 reviewers highlight** that Microsoft Teams has a higher quality of support, with users reporting more responsive and helpful customer service experiences. This can be crucial for teams that rely heavily on the platform for daily operations.
- **Users note** that while both platforms are easy to use, Microsoft Teams edges out slightly in overall user satisfaction, with many praising its efficiency for remote communication and collaboration, making it a preferred choice for enterprises.



---
## Frequently Asked Questions

### What is the difference between Microsoft Teams vs AT&T Office@Hand?

Microsoft Teams stands out for its higher reviewer satisfaction, broader adoption, and stronger support scores compared to AT&T Office@Hand.

| [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) | [AT&T Office@Hand](https://www.g2.com/products/at-t-office-hand/reviews) |
| --- | --- |
| 4.4/5 (19,268 reviews) | 4.1/5 (18 reviews) |
| — | — |
| 9.1 | 8.6 |
| 8.6 | 6.7 |
| Team Collaboration (896 all-time mentions) | Ease of Use (3 all-time mentions) |



### How do the pricing models of Microsoft Teams and AT&T Office@Hand compare?

Microsoft Teams is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions.

- **Microsoft Teams:** Reviewers frequently highlight that Teams is included with Microsoft 365 licenses, reducing the need for additional paid tools and offering strong value for organizations already using Microsoft products.
- **AT&T Office@Hand:** In recent reviews, value sentiment is less prominent, with reviewers focusing more on ease of use and unified communications than on pricing advantages.



### What are the best alternatives to Microsoft Teams and AT&T Office@Hand?

Zoom Workplace, Google Workspace, and Slack are the top three alternatives to Microsoft Teams and AT&T Office@Hand.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) | 4.4/5 (19,268 reviews) | — | Included with Microsoft 365 licenses for many organizations | Team Collaboration (896 all-time mentions) |
| [AT&T Office@Hand](https://www.g2.com/products/at-t-office-hand/reviews) | 4.1/5 (18 reviews) | — | — | Ease of Use (3 all-time mentions) |
| [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) | 4.5/5 (56,561 reviews) | Small-Business | — | Video Conferencing reliability |
| [Google Workspace](https://www.g2.com/products/google-workspace/reviews) | 4.6/5 (48,172 reviews) | Small-Business | — | Integrated productivity suite |
| [Slack](https://www.g2.com/products/slack/reviews) | 4.5/5 (39,282 reviews) | Mid-Market | — | Developer-friendly collaboration |



### Which Video Conferencing features should I prioritize when comparing Microsoft Teams and AT&T Office@Hand?

Buyers comparing Microsoft Teams and AT&T Office@Hand should prioritize Team Collaboration, Ease of Use, File Sharing, Video Quality, and Integration capabilities.

- **Team Collaboration:** Microsoft Teams is cited for Team Collaboration in 896 all-time reviews; AT&T Office@Hand is mentioned for Team Collaboration in recent reviews but with fewer all-time mentions.
- **Ease of Use:** Microsoft Teams (845 all-time mentions); AT&T Office@Hand (3 all-time mentions).
- **File Sharing:** Microsoft Teams (591 all-time mentions); no significant mentions for AT&T Office@Hand.
- **Video Quality:** Microsoft Teams (316 all-time mentions); AT&T Office@Hand is mentioned for video conferencing in recent reviews.
- **Integrations:** Microsoft Teams is frequently cited for integrations with Microsoft 365 (489 all-time mentions), Jira (90), and Trello (56); AT&T Office@Hand has limited integration mentions.



### What are the pros and cons of Microsoft Teams vs AT&T Office@Hand?

Microsoft Teams' headline strength is team collaboration, while AT&T Office@Hand is most often praised for ease of use.

- **Microsoft Teams strengths:** Team Collaboration (896 all-time mentions), Ease of Use (845), File Sharing (591), Intuitive interface (387), Video Quality (316), Video Calls (286), Scheduling Ease (194), User Interface (194), Audio Quality (113), Easy Connection (82).
- **Microsoft Teams trade-offs:** Performance Issues (299 all-time mentions), Connectivity Issues (224), Missing Features (140), Limited Features (102), Poor Quality (66), Connection Issues (57), Audio Issues (52), Integration Issues (45), Zoom Issues (40), Presentation Issues (25).
- **AT&T Office@Hand strengths:** Ease of Use (3 all-time mentions), Easy Communication, Team Collaboration, Cross-Platform access, Easy Setup, Integrations, Messaging Features, Remote Work, Video Calls, VoIP Services.
- **AT&T Office@Hand trade-offs:** Call Drops, Glitches, Performance Issues, Poor Call Quality, Slow Loading, and customer service challenges in recent reviews.



### Is Microsoft Teams or AT&T Office@Hand better for small businesses?

Microsoft Teams is the better fit for small businesses, supported by its strong adoption and satisfaction among small-business reviewers.

- **Microsoft Teams:** Small-business reviewers consistently highlight its value, ease of use, and integration with Microsoft 365, making it a popular choice for organizations already using Microsoft products.
- **AT&T Office@Hand:** Small-business reviewers mention ease of use and unified communications, but satisfaction and adoption are lower compared to Microsoft Teams.



### Which Video Conferencing platform has better integrations?

Microsoft Teams is favored by reviewers for integrations, with significantly more mentions and broader third-party tool support.

- **Microsoft Teams:** Integrates with Microsoft 365 (489 all-time mentions), Jira (90), and Trello (56), with reviewers frequently citing these integrations as a key benefit.
- **AT&T Office@Hand:** Integrations are mentioned in recent reviews, but with limited frequency and no specific third-party tools cited above the publish threshold.



### How do Microsoft Teams and AT&T Office@Hand compare on customer support?

Microsoft Teams outperforms AT&T Office@Hand on Quality of Support by a material margin, with scores of 8.6 vs 6.7.

- **Microsoft Teams:** Reviewers describe support as responsive and helpful, with many citing positive experiences resolving technical issues and onboarding new users.
- **AT&T Office@Hand:** Support experiences are mixed, with some reviewers noting helpful assistance but others reporting challenges with customer service responsiveness and communication.



### Which is easier to implement, Microsoft Teams or AT&T Office@Hand?

Microsoft Teams and AT&T Office@Hand are rated similarly on Ease of Setup, with scores of 9.1 and 8.6, indicating near parity.

- **Microsoft Teams:** Reviewers consistently report straightforward setup, especially for organizations already using Microsoft 365, with onboarding and documentation frequently cited as strengths.
- **AT&T Office@Hand:** Reviewers mention easy setup and management, with positive feedback on initial deployment and device integration.



### Which product has better Screen Sharing?

Microsoft Teams is the stronger product for Screen Sharing, with more frequent and positive reviewer mentions.

- **Microsoft Teams:** Screen Sharing is cited as a key feature in recent reviews, with reviewers highlighting its ease of use and reliability for team meetings and remote support.
- **AT&T Office@Hand:** Screen Sharing is mentioned in recent reviews, but with less frequency and detail compared to Microsoft Teams.



| | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 18 | 19,331 | 
| **Largest Market Segment** | Mid-Market (54.5% of reviews) | Enterprise (39.5% of reviews) | 
| **Entry Level Price** | Free Trial 1 User Month | $4.80 1 User Per Month | 

---
## Top Pros & Cons

### AT&T Office@Hand

Pros:
- Ease of Use (3 reviews)
- Easy Communication (2 reviews)

Cons:
- Call Drops (1 reviews)
- Glitches (1 reviews)

### Microsoft Teams

Pros:
- Ease of Use (845 reviews)
- Team Collaboration (813 reviews)

Cons:
- Slow Loading (403 reviews)
- Performance Issues (266 reviews)

---
## Ratings Comparison
| Rating | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
  | **Meets Requirements** | 8.5 (9 reviews) | 9.0 (14372 reviews) | 
  | **Ease of Use** | 8.7 (9 reviews) | 8.8 (14632 reviews) | 
  | **Ease of Setup** | 8.6 (7 reviews) | 9.1 (4975 reviews) | 
  | **Ease of Admin** | 7.3 (5 reviews) | 8.7 (2889 reviews) | 
  | **Quality of Support** | 6.7 (8 reviews) | 8.6 (11601 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.3 (5 reviews) | 8.9 (2909 reviews) | 
  | **Product Direction (% positive)** | 8.7 (9 reviews) | 8.6 (13632 reviews) | 

---
## Pricing

### AT&T Office@Hand

#### Entry-Level Pricing

Plan: Premium Edition

Price: Free Trial 1 User Month

Description: NA

Key Features:
- Includes unlimited users, toll free for local number, unlimited internet fax, 2500 toll-free minutes/month
200 HD video seats, automatic call recording, salesforce Integration

[Browse all 3 editions](https://www.g2.com/products/at-t-office-hand/pricing)

#### Free Trial

No

### Microsoft Teams

#### Entry-Level Pricing

Plan: Teams Essentials

Price: $4.80 1 User Per Month

Key Features:
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
-  Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.

[Learn more about Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Artificial Intelligence

| Product | Score | Reviews |
|---|---|---|
| **AT&T Office@Hand** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |

#### Additional Functionality

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **Tagging** | Not enough data | Not enough data | 
| **Natural Language Processing** | Not enough data | Not enough data | 
| **Data Extraction** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Speech Recognition** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Virtual Personal Assistant (VPA)** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **For eCommerce** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Multiple Data Sources** | Not enough data | Not enough data | 
| **For Sales Teams/Organizations** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **AT&T Office@Hand** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |

#### Additional Functionality

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **AT&T Office@Hand** | N/A | N/A |
| **Microsoft Teams** | 8.9/10 | 10675 |

#### Business Instant Messaging

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **File Sharing** | Not enough data | 8.9 (9074 reviews) | 
| **Notifications** | Not enough data | 8.7 (9256 reviews) | 
| **Search** | Not enough data | 8.4 (8547 reviews) | 
| **Screen Sharing** | Not enough data | 10.0 (15 reviews) | 
| **Alerts/Notifications** | Not enough data | 8.5 (10 reviews) | 

#### Business Instant Messaging 

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **Audio Conferencing** | Not enough data | 9.0 (8528 reviews) | 
| **Video Conferencing** | Not enough data | 9.0 (8522 reviews) | 
| **Two-Way Audio & Video** | Not enough data | 10.0 (11 reviews) | 
| **Conferencing** | Not enough data | 10.0 (9 reviews) | 

#### Business Instant Messaging

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **Mobile Application** | Not enough data | 8.9 (8249 reviews) | 
| **Web Application** | Not enough data | 8.8 (8417 reviews) | 
| **Third-Party Integrations** | Not enough data | 8.7 (7425 reviews) | 
| **Active Directory Integration** | Not enough data | Not enough data | 

#### Generative AI - Business Instant Messaging

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **Text Summarization** | Not enough data | 8.2 (1064 reviews) | 

#### AI - Business Instant Messaging

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **AI Powered Search** | Not enough data | 8.1 (1019 reviews) | 
| **Smart Notifications** | Not enough data | 8.4 (1017 reviews) | 
| **AI Powered Language Translation** | Not enough data | 8.0 (1000 reviews) | 
| **Content Generation** | Not enough data | 8.1 (994 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Business Instant Messaging

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 8.1 (610 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (593 reviews) | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **Group Messaging** | Not enough data | 10.0 (5 reviews) | 
| **Bulk Send** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Rich Text Editor** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Transcripts/Chat History** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Message Recall** | Not enough data | Not enough data | 
| **Canned Responses** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Workflow Configuration** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Read Receipts** | Not enough data | 9.7 (5 reviews) | 
| **@mentions** | Not enough data | 9.3 (5 reviews) | 
| **API** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Real-Time Chat** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Broadcast Messaging** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Employee Database** | Not enough data | Not enough data | 
| **One-to-One Messaging** | Not enough data | Not enough data | 
| **Event Calendar** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Employee Photos** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Blogs** | Not enough data | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **AT&T Office@Hand** | N/A | N/A |
| **Microsoft Teams** | 9.3/10 | 10691 |

#### Collaboration Tools

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.0 (8222 reviews) ✓ Verified | 
| **Presentations** | Not enough data | 9.1 (5802 reviews) ✓ Verified | 
| **Whiteboarding** | Not enough data | Feature Not Available | 
| **Real-Time Chat** | Not enough data | 9.3 (6542 reviews) ✓ Verified | 
| **Hand Raising** | Not enough data | Feature Not Available | 
| **File Sharing** | Not enough data | 9.6 (27 reviews) | 
| **Private Chat** | Not enough data | 10.0 (12 reviews) | 
| **Real-Time Chat** | Not enough data | 9.7 (22 reviews) | 

#### Meeting Coordination

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **Scheduling** | Not enough data | 9.0 (7937 reviews) ✓ Verified | 
| **Video Call Recording** | Not enough data | 8.9 (7099 reviews) ✓ Verified | 
| **Participant Permissions** | Not enough data | 8.8 (7234 reviews) ✓ Verified | 
| **One-Click Join** | Not enough data | 8.9 (5724 reviews) ✓ Verified | 
| **Video Streaming** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | 9.7 (5 reviews) | 
| **Call Recording** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Event Scheduling** | Not enough data | Not enough data | 

#### Software Type

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **Mobile** | Not enough data | 8.8 (7372 reviews) ✓ Verified | 
| **Browser Application** | Not enough data | 8.7 (5359 reviews) ✓ Verified | 
| **Desktop Application** | Not enough data | 9.1 (6042 reviews) ✓ Verified | 

#### Agentic AI - Video Conferencing

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (731 reviews) | 
| **Proactive Assistance** | Not enough data | 7.9 (736 reviews) | 
| **Decision Making** | Not enough data | 7.9 (691 reviews) | 

#### Additional Functionality

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **Video Support** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | 10.0 (5 reviews) | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | 9.9 (37 reviews) | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | 10.0 (6 reviews) | 
| **Transcripts/Chat History** | Not enough data | 8.3 (11 reviews) | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | 9.7 (6 reviews) | 
| **Document Storage** | Not enough data | 10.0 (7 reviews) | 
| **Document Management** | Not enough data | 9.2 (6 reviews) | 
| **Alerts/Notifications** | Not enough data | 5.8 (22 reviews) | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | 9.2 (8 reviews) | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | 10.0 (8 reviews) | 
| **Breakout Rooms** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | 9.7 (20 reviews) | 
| **API** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | 10.0 (8 reviews) | 
| **Chat/Messaging** | Not enough data | 9.6 (25 reviews) | 
| **Whiteboard** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | 10.0 (7 reviews) | 
| **Brainstorming** | Not enough data | Not enough data | 
| **Presentation Streaming** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | 10.0 (6 reviews) | 
| **Video Conferencing** | Not enough data | 9.6 (28 reviews) | 
| **User Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | 10.0 (10 reviews) | 
| **SSL Security** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Microsoft Outlook Integration** | Not enough data | 10.0 (6 reviews) | 
| **CRM** | Not enough data | Not enough data | 
| **Auto Framing** | Not enough data | Not enough data | 
| **On-Demand Webcasting** | Not enough data | Not enough data | 
| **Automatic Transcription** | Not enough data | 9.7 (5 reviews) | 
| **Two Way Audio & Video** | Not enough data | 8.9 (6 reviews) | 
| **User Profiles** | Not enough data | Not enough data | 
| **Video Management** | Not enough data | Not enough data | 
| **Polls/Voting** | Not enough data | Not enough data | 
| **Event Management** | Not enough data | Not enough data | 
| **Brand Management** | Not enough data | Not enough data | 
| **HD Audio/Video** | Not enough data | 10.0 (5 reviews) | 
| **Presentation Tools** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Host Controls** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **AT&T Office@Hand** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |

#### Platform Basics - VoIP Providers

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | Not enough data | 
| **Call Management** | Not enough data | Not enough data | 
| **Network monitoring** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Virtual PBX** | Not enough data | Not enough data | 
| **SIP trunking services** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Fax Management** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Call Center Integration** | Not enough data | Not enough data | 

#### Basic Communication

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **Phone Calls** | Not enough data | Not enough data | 
| **Video Calls** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Conference Calls** | Not enough data | Not enough data | 
| **Desk-to-Desk Calls** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Video Call Recording** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **SIP Trunking** | Not enough data | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Access

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **Software Pairing** | Not enough data | Not enough data | 
| **Browser Extension** | Not enough data | Not enough data | 
| **Individual Download** | Not enough data | Not enough data | 

#### Advanced Features

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **Hold Music** | Not enough data | Not enough data | 
| **Automated Attendants** | Not enough data | Not enough data | 
| **VOiP Number** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **Live Chat** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Purchasing & Receiving** | Not enough data | Not enough data | 
| **Employee Directory** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Virtual Call Center** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Auto-Dialer** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Call Reporting** | Not enough data | Not enough data | 
| **Call Logging** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Customizable Caller ID** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Call Conferencing** | Not enough data | Not enough data | 
| **Call Disposition** | Not enough data | Not enough data | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Spam Blocker** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 
| **Caller Profiles** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **VoIP Connection** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 
| **Text to Speech** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **VoIP** | Not enough data | Not enough data | 
| **Call Queues** | Not enough data | Not enough data | 
| **Call Screening** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Online Voice Transmission** | Not enough data | Not enough data | 
| **Unified Communications** | Not enough data | Not enough data | 
| **Voicemail Transcription** | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **AT&T Office@Hand** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Extensions

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | Not enough data | 
| **Native VoIP** | Not enough data | Not enough data | 
| **CCaaS Option** | Not enough data | Not enough data | 

#### Features

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **Voicemail to Email** | Not enough data | Not enough data | 
| **Voicemail to SMS** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Voice Conferencing** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Conference Transcripts** | Not enough data | Not enough data | 
| **Electronic Faxes** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Video Call Recording** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **Virtual Voicemail** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **Trend Analysis** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Virtual Backgrounds** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Group Messaging** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Multi-User Collaboration** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **AT&T Office@Hand** | N/A | N/A |
| **Microsoft Teams** | 8.6/10 | 230 |

#### Action Item Detection - AI Note-taking Software

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **Action Item extraction** | Not enough data | 8.6 (126 reviews) | 
| **Summary Generation** | Not enough data | 8.9 (140 reviews) | 

#### Automatic Transcription - AI Note-taking Software

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **Speech-to-text Transcription** | Not enough data | 8.8 (140 reviews) | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **Team-based Access** | Not enough data | 8.8 (139 reviews) | 

#### Language & Accent Support - AI Note-taking Software

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **Multi-Language and Accent Support** | Not enough data | 8.3 (126 reviews) | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **Integrations** | Not enough data | 8.5 (136 reviews) | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **Access Control** | Not enough data | 8.8 (127 reviews) | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **Semantic Search** | Not enough data | 8.2 (115 reviews) | 

#### Speaker Identification - AI Note-taking Software

| Feature | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **Speaker Recognition** | Not enough data | 8.8 (135 reviews) | 

---
## Categories
**Shared Categories (1):** [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)

**Unique to AT&T Office@Hand (2):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to Microsoft Teams (2):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software)


---
## Reviewer Demographics

### By Company Size

| Segment | AT&T Office@Hand | Microsoft Teams | 
|---|---|---|
| **Small-Business** | 36.4% | 22.1% | 
| **Mid-Market** | 54.5% | 38.4% | 
| **Enterprise** | 9.1% | 39.5% | 

### By Industry

#### AT&T Office@Hand

- **Health, Wellness and Fitness:** 27.3%
- **Retail:** 9.1%
- **Oil & Energy:** 9.1%
- **Non-Profit Organization Management:** 9.1%
- **Food Production:** 9.1%
- **Construction:** 9.1%
- **Computer Software:** 9.1%
- **Civic & Social Organization:** 9.1%
- **Accounting:** 9.1%

#### Microsoft Teams

- **Information Technology and Services:** 17.2%
- **Computer Software:** 9.3%
- **Financial Services:** 3.7%
- **Education Management:** 3.5%
- **Marketing and Advertising:** 3.4%
- **Higher Education:** 3.3%
- **Hospital & Health Care:** 3.3%
- **Accounting:** 2.5%
- **Telecommunications:** 2.1%
- **Insurance:** 2.0%
- **Other:** 49.7%

---
## Alternatives

### Alternatives to AT&T Office@Hand

- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1476 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4214 reviews)
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### Alternatives to Microsoft Teams

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- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39831 reviews)
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- [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (504 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Zoho Cliq](https://www.g2.com/products/zoho-cliq/reviews) — 4.4/5 stars (268 reviews)
- [Lark](https://www.g2.com/products/lark-lark/reviews) — 4.6/5 stars (196 reviews)
- [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (17221 reviews)

---
## Top Discussions

### AT&T Office@Hand

No discussions available for this product.

### Microsoft Teams

- Title: [What is the use of Microsoft teams?](https://www.g2.com/discussions/what-is-the-use-of-microsoft-teams) — 20 comments, 6 upvotes
  > **Top comment:** "Collaboration "
- Title: [What software do you need for Microsoft teams?](https://www.g2.com/discussions/what-software-do-you-need-for-microsoft-teams) — 19 comments, 10 upvotes
  > **Top comment:** "To use Microsoft Teams effectively, you typically need the following software and components:

Microsoft Teams Application: You can download and install..."
- Title: [What are Microsoft teams features?](https://www.g2.com/discussions/what-are-microsoft-teams-features) — 12 comments, 4 upvotes
  > **Top comment:** "most used features in my work place
text based chat
video calling
team meetings"
- Title: [Does it integrate with gmail](https://www.g2.com/discussions/15479-does-it-integrate-with-gmail) — 9 comments, 2 upvotes
  > **Top comment:** "No"
- Title: [Is there a way to mute notifcations?](https://www.g2.com/discussions/33039-is-there-a-way-to-mute-notifcations) — 7 comments, 4 upvotes
  > **Top comment:** "If you go to "Channel notifications" in your settings, you can adjust notifications (and turn most of them off). "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/at-t-office-hand-vs-microsoft-teams)