Introducing G2.ai, the future of software buying.Try now
Compare AT&T Office@Hand and Microsoft Teams 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
8x8 Work
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Hive
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Aonmeetings video conference and webinar platform
Visit Website
At a Glance
Market Segments
Mid-Market (60.0% of reviews)
Enterprise (40.4% of reviews)
Entry-Level Pricing
Free Trial 1 User Month
$4.80 1 User Per Month
AT&T Office@Hand
Star Rating
(17)4.6 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Entry-Level Pricing
Free Trial 1 User Month
Browse all 3 pricing plansMicrosoft Teams
Star Rating
(17,278)4.4 out of 5
Market Segments
Enterprise (40.4% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Microsoft Teams excels in its integration capabilities with other Microsoft products, making it a preferred choice for enterprises already using tools like Office 365. In contrast, AT&T Office@Hand is noted for its strong telephony features, particularly its VoIP capabilities, which users find beneficial for small to mid-sized businesses.
- Reviewers mention that Microsoft Teams has a slightly steeper learning curve, with an ease of use score of 8.8, while AT&T Office@Hand shines with a score of 9.8, indicating a more user-friendly interface that is easier for new users to navigate.
- G2 users highlight that Microsoft Teams has a robust support system, reflected in its quality of support score of 8.6, whereas AT&T Office@Hand's support is perceived as less responsive, with a score of 7.6, leading to mixed reviews about timely assistance.
- Users on G2 report that Microsoft Teams has a strong product direction with a positive score of 8.5, indicating ongoing improvements and feature updates, while AT&T Office@Hand boasts a perfect score of 10.0, suggesting that users feel very confident about its future development and enhancements.
- Reviewers say that Microsoft Teams is particularly favored in the enterprise market, capturing 40.6% of reviews, while AT&T Office@Hand is more popular among mid-market users, with 60.0% of reviews, indicating a clear target audience for each product.
- Users report that Microsoft Teams offers a comprehensive set of collaboration tools, including chat, video conferencing, and file sharing, which are essential for larger teams, while AT&T Office@Hand is praised for its seamless communication features, particularly its call management and mobile app functionality, making it ideal for smaller teams needing effective communication solutions.
Pricing
Entry-Level Pricing
AT&T Office@Hand
Premium Edition
Free Trial
1 User Month
NA
- Includes unlimited users, toll free for local number, unlimited internet fax, 2500 toll-free minutes/month 200 HD video seats, automatic call recording, salesforce Integration
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Free Trial
AT&T Office@Hand
No trial information availableMicrosoft Teams
No trial information availableRatings
Meets Requirements
9.6
8
8.9
12,859
Ease of Use
9.8
8
8.8
13,018
Ease of Setup
10.0
6
9.0
3,475
Ease of Admin
Not enough data
8.6
1,985
Quality of Support
7.6
7
8.6
10,332
Has the product been a good partner in doing business?
Not enough data
8.8
1,958
Product Direction (% positive)
10.0
8
8.6
12,289
Features by Category
Business Instant Messaging
Not enough data
8.9
8633
Not enough data
8.7
8902
Not enough data
8.4
8295
Business Instant Messaging
Not enough data
9.0
8197
Not enough data
8.9
8131
Business Instant Messaging
Not enough data
8.8
7955
Not enough data
8.8
8186
Not enough data
8.7
7146
Generative AI - Business Instant Messaging
Not enough data
8.2
927
AI - Business Instant Messaging
Not enough data
8.0
913
Not enough data
8.3
912
Not enough data
8.0
902
Not enough data
8.0
901
Agentic AI - Business Instant Messaging
Not enough data
7.9
504
Not enough data
8.0
503
Collaboration Tools
Not enough data
9.0
7694
|
Verified
Not enough data
9.1
5479
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
5635
|
Verified
Not enough data
Feature Not Available
Meeting Coordination
Not enough data
9.0
7249
|
Verified
Not enough data
8.9
6723
|
Verified
Not enough data
8.8
6979
|
Verified
Not enough data
9.0
5452
|
Verified
Software Type
Not enough data
8.8
7048
|
Verified
Not enough data
8.7
5150
|
Verified
Not enough data
9.1
5677
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
578
Not enough data
7.8
574
Not enough data
7.8
567
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Action Item Detection - AI Note-taking Software
Not enough data
8.4
96
Not enough data
8.6
98
Automatic Transcription - AI Note-taking Software
Not enough data
8.5
97
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.6
96
Language & Accent Support - AI Note-taking Software
Not enough data
8.0
95
Multi-Platform Integration - AI Note-taking Software
Not enough data
8.2
95
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.5
93
Searchable Note Archives - AI Note-taking Software
Not enough data
8.2
91
Speaker Identification - AI Note-taking Software
Not enough data
8.4
95
Categories
Categories
Shared Categories
AT&T Office@Hand and Microsoft Teams are categorized as Video Conferencing
Unique Categories
AT&T Office@Hand is categorized as UCaaS Platforms and VoIP Providers
Microsoft Teams is categorized as Business Instant Messaging and AI Note-Taking Software
Reviews
Reviewers' Company Size
AT&T Office@Hand
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
30.0%
Retail
10.0%
Oil & Energy
10.0%
Non-Profit Organization Management
10.0%
Food Production
10.0%
Other
30.0%
Information Technology and Services
17.0%
Computer Software
9.2%
Education Management
3.6%
Financial Services
3.6%
Marketing and Advertising
3.5%
Other
63.1%
Discussions
AT&T Office@Hand has no discussions with answers
What are the best features of Microsoft teams?
20 Comments
SB
I believe Microsoft Teams offers many advanced features related to learning management products. Like Attendance, assignment push-pull, Reviewing marks, etc.Read more
What is the use of Microsoft teams?
16 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What software do you need for Microsoft teams?
15 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
