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Compare AT&T Office@Hand and Microsoft Teams 
At a Glance
Market Segments
Mid-Market (60.0% of reviews)
Enterprise (40.3% of reviews)
Entry-Level Pricing
Free Trial 1 User Month
$4.80 1 User Per Month
AT&T Office@Hand
Star Rating
(17)4.6 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Month
Browse all 3 pricing plansMicrosoft Teams
Star Rating
(17,617)4.4 out of 5
Market Segments
Enterprise (40.3% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Teams excels in providing a comprehensive communication platform, with users appreciating the seamless integration of chat, video calls, and file sharing all in one place. This centralization makes it easy for teams to collaborate effectively without switching between multiple applications.
- Users say that AT&T Office@Hand stands out for its user-friendly interface, particularly for remote work. Reviewers highlight its ability to manage calls, voicemails, and faxes from a single platform, which enhances productivity and simplifies office tasks.
- According to verified reviews, Microsoft Teams has a robust support system, with users noting the quality of assistance they receive when facing challenges. This support is crucial for teams that rely heavily on the platform for daily operations.
- Reviewers mention that AT&T Office@Hand offers an impressive ease of setup, with many users finding the onboarding process straightforward and quick. This is particularly beneficial for businesses looking to implement a new communication tool without extensive training.
- G2 reviewers highlight that while Microsoft Teams has a strong overall satisfaction score, some users feel it could improve in meeting specific workflow needs, occasionally leading to configuration challenges that may require additional time to resolve.
- Users express that AT&T Office@Hand's focus on mid-market businesses allows it to cater effectively to their needs, but it may lack some advanced features that larger enterprises might expect, which could limit its appeal for those looking for a more comprehensive solution.
Pricing
Entry-Level Pricing
AT&T Office@Hand
Premium Edition
Free Trial
1 User Month
NA
- Includes unlimited users, toll free for local number, unlimited internet fax, 2500 toll-free minutes/month 200 HD video seats, automatic call recording, salesforce Integration
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Free Trial
AT&T Office@Hand
No trial information availableMicrosoft Teams
No trial information availableRatings
Meets Requirements
9.6
8
8.9
13,096
Ease of Use
9.8
8
8.8
13,270
Ease of Setup
10.0
6
9.0
3,714
Ease of Admin
Not enough data
8.6
2,039
Quality of Support
7.6
7
8.6
10,542
Has the product been a good partner in doing business?
Not enough data
8.8
2,013
Product Direction (% positive)
10.0
8
8.6
12,526
Features by Category
Business Instant Messaging
Not enough data
8.9
8746
Not enough data
8.7
9000
Not enough data
8.4
8369
Business Instant Messaging
Not enough data
9.0
8293
Not enough data
8.9
8232
Business Instant Messaging
Not enough data
8.8
8033
Not enough data
8.8
8259
Not enough data
8.7
7249
Generative AI - Business Instant Messaging
Not enough data
8.2
984
AI - Business Instant Messaging
Not enough data
8.0
965
Not enough data
8.3
962
Not enough data
8.0
953
Not enough data
8.0
952
Agentic AI - Business Instant Messaging
Not enough data
7.9
556
Not enough data
8.0
550
Collaboration Tools
Not enough data
9.0
7816
|
Verified
Not enough data
9.1
5581
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
5766
|
Verified
Not enough data
Feature Not Available
Meeting Coordination
Not enough data
9.0
7376
|
Verified
Not enough data
8.9
6833
|
Verified
Not enough data
8.8
7077
|
Verified
Not enough data
8.9
5543
|
Verified
Software Type
Not enough data
8.8
7138
|
Verified
Not enough data
8.7
5231
|
Verified
Not enough data
9.1
5779
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
646
Not enough data
7.8
641
Not enough data
7.8
638
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Action Item Detection - AI Note-taking Software
Not enough data
8.5
107
Not enough data
8.7
112
Automatic Transcription - AI Note-taking Software
Not enough data
8.6
111
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.6
108
Language & Accent Support - AI Note-taking Software
Not enough data
8.1
105
Multi-Platform Integration - AI Note-taking Software
Not enough data
8.2
110
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.7
105
Searchable Note Archives - AI Note-taking Software
Not enough data
8.2
100
Speaker Identification - AI Note-taking Software
Not enough data
8.6
107
Categories
Categories
Shared Categories
AT&T Office@Hand and Microsoft Teams are categorized as Video Conferencing
Unique Categories
AT&T Office@Hand is categorized as UCaaS Platforms and VoIP Providers
Microsoft Teams is categorized as Business Instant Messaging and AI Note-Taking Software
Reviews
Reviewers' Company Size
AT&T Office@Hand
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
30.0%
Retail
10.0%
Oil & Energy
10.0%
Non-Profit Organization Management
10.0%
Food Production
10.0%
Other
30.0%
Information Technology and Services
17.2%
Computer Software
9.2%
Financial Services
3.7%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
62.9%
Discussions
AT&T Office@Hand has no discussions with answers
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
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