Users report that Apto has a solid Contact & Account Management feature, scoring 7.7, which allows for effective tracking of client interactions. However, RealNex CRM is close behind at 7.6, with users mentioning its intuitive interface for managing client relationships.
Reviewers mention that Apto's Email Marketing capabilities are lacking, scoring only 4.4, which can hinder outreach efforts. In contrast, RealNex CRM shines in this area with a score of 6.4, as users appreciate its robust email campaign tools and automation features.
Users on G2 highlight Apto's Transaction Management feature, scoring 6.7, but they express that it could be more streamlined. RealNex CRM excels here with a score of 8.7, with reviewers noting its comprehensive tracking and reporting functionalities that simplify the closing process.
Reviewers say that Apto's Ease of Setup is a significant drawback, scoring only 5.7, as many find the initial configuration challenging. In contrast, RealNex CRM scores 8.1, with users praising its straightforward onboarding process and helpful setup guides.
G2 users report that Apto's Quality of Support is decent at 6.3, but they often wish for quicker response times. RealNex CRM, however, scores 7.9, with users mentioning that their support team is responsive and knowledgeable, enhancing the overall user experience.
Users say that both products perform similarly in Opportunity & Pipeline Management, each scoring 7.3. However, RealNex CRM is noted for its visual pipeline tools, which users find more engaging and easier to navigate compared to Apto's more traditional approach.
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