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Compare Apple Mail and Microsoft Outlook 
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At a Glance
Market Segments
Small-Business (58.7% of reviews)
Enterprise (39.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Apple Mail
Star Rating
(152)3.9 out of 5
Market Segments
Small-Business (58.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Apple MailMicrosoft Outlook
Star Rating
(3,242)4.5 out of 5
Market Segments
Enterprise (39.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Microsoft OutlookSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Microsoft Outlook excels in its Unified Inbox feature, scoring 9.0, which allows for seamless management of multiple email accounts in one view, while Apple Mail lacks this level of integration.
- Reviewers mention that Outlook's Calendar Collaboration feature, rated at 9.0, is highly praised for its ease of use in sharing calendars and scheduling meetings, whereas Apple Mail's calendar sharing capabilities are less robust, leading to some frustration among users.
- G2 users highlight that Outlook's Task Management feature, with a score of 8.8, provides a comprehensive way to manage tasks alongside emails, which is a significant advantage over Apple Mail, where task management is not as integrated.
- Users on G2 appreciate Outlook's Customized Calendar Notifications, rated at 9.0, for their flexibility and effectiveness in keeping users informed, while Apple Mail's notification system is seen as less customizable, leading to missed alerts.
- Reviewers say that the AI Text-to-Speech feature in Apple Mail, scoring 8.3, is a standout for accessibility, providing a better experience for users who rely on auditory assistance, whereas Outlook's score of 7.6 indicates room for improvement in this area.
- Users report that Outlook's Quality of Support is rated at 8.6, with many praising the responsiveness and helpfulness of the support team, while Apple Mail's support, rated at 8.0, is often described as slower and less effective in resolving issues.
Pricing
Entry-Level Pricing
Apple Mail
No pricing availableMicrosoft Outlook
No pricing availableFree Trial
Apple Mail
No trial information availableMicrosoft Outlook
No trial information availableRatings
Meets Requirements
8.1
135
9.2
2,513
Ease of Use
8.4
136
9.0
2,583
Ease of Setup
9.0
44
9.1
766
Ease of Admin
7.9
36
8.6
306
Quality of Support
8.0
105
8.6
2,050
Has the product been a good partner in doing business?
7.8
29
8.9
287
Product Direction (% positive)
6.5
131
8.5
2,444
Features by Category
Inbox Tools
Not enough data
9.1
1039
Not enough data
8.9
1101
Not enough data
9.3
1107
Not enough data
9.2
1115
Coordination Tools
Not enough data
9.3
1113
Not enough data
8.9
1096
Not enough data
8.8
1047
Software Options
Not enough data
9.2
1105
Not enough data
8.7
1052
Email Client - Agentic AI
Not enough data
7.3
93
Not enough data
7.6
94
Calendar View
Not enough data
8.9
1182
Not enough data
8.9
1187
Shared Calendar
Not enough data
9.0
1185
Not enough data
8.8
1138
Accessibility
Not enough data
8.8
1036
Not enough data
8.6
1051
Integration
Not enough data
8.8
1097
Not enough data
8.8
1107
Not enough data
8.9
1128
Notifications
Not enough data
9.0
1136
Not enough data
8.5
949
Generative AI
Not enough data
7.4
402
Not enough data
7.5
402
Not enough data
7.3
403
Agentic AI - Calendar
Not enough data
7.6
137
Generative AI
8.1
25
7.8
443
7.8
24
7.8
441
8.2
25
7.6
440
Not enough data
7.7
124
Not enough data
8.1
128
Not enough data
7.9
127
Categories
Categories
Shared Categories
Apple Mail and Microsoft Outlook are categorized as Email
Unique Categories
Apple Mail has no unique categories
Microsoft Outlook is categorized as Calendar and Email Client
Reviews
Reviewers' Company Size
Apple Mail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Outlook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.4%
Information Technology and Services
8.1%
Marketing and Advertising
6.0%
Financial Services
4.7%
Education Management
4.7%
Other
61.1%
Information Technology and Services
13.3%
Computer Software
8.2%
Hospital & Health Care
3.7%
Financial Services
3.7%
Marketing and Advertising
3.5%
Other
67.6%
Alternatives
Discussions
Mail is taking up too much storage on MacBook! How do I save more storage?
2 Comments
BG
So tech support in this case might help, but I realize that in most of my problems I had to blame my own knowledge of Apple products and how it works. Last...Read more
Apple Mail and Exchange
1 Comment
BE
I haven't been able to use Exchange with Apple Mail. Though I've found some tweaks online to integrate the two, I noticed that it can get quite problematic....Read more
How do I properly use and create Smart Mailboxes and how they are used?
1 Comment
HR
Hi Mauricio,
Since you posted this quite some time ago, have you already figured out the answer or do you still need help?
RegardsRead more
What business advantages does Outlook give over Gmail?
5 Comments
SP
As an e-mail client, Outlook is unexceptional. The driving difference is whether you want the overhead & control of hosting Exchange, or are content letting...Read more
What are the latest integrations and features in Microsoft Outlook that enhance email communication and productivity?
4 Comments
SM
I like that you can pin conversations to the top of the email.Read more
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