G2 reviewers report that AppFolio Property Manager excels in overall user satisfaction, boasting a significantly higher G2 Score compared to StarRez. Users appreciate the software's ability to streamline workflows, with one reviewer noting the convenience of accessing work orders and inspections all in one place.
Users say that AppFolio's implementation process is notably seamless, making it easy for new users to get started without hassle. This is in contrast to StarRez, where some users have expressed challenges in configuration, despite the platform's customization options.
Reviewers mention that AppFolio Property Manager shines in its communication features, which facilitate interactions with tenants and prospects. This aspect is particularly valued by users who manage leasing, enhancing their property management experience significantly.
According to verified reviews, both products receive similar scores for the quality of support, but AppFolio's overall user experience is enhanced by its intuitive design and ease of use, with users highlighting the software's effectiveness in reducing human error and improving accountability.
Users appreciate the extensive range of automated options available in StarRez, which can be beneficial for managing large groups, such as summer campus populations. However, they also note that while StarRez is supportive, it may not match the overall efficiency and integration capabilities of AppFolio.
G2 reviewers highlight that while StarRez offers strong customization features, AppFolio's robust property accounting and maintenance management tools are often seen as superior, with users praising the software's ability to handle complex financial tasks and service requests effectively.
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AppFolio Property Manager
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Hi Kaila! Thank you so much for asking that question. My name is Jasmine and I'm a Research Analyst at G2. I specialize in a few vertical industries,...Read more
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