Compare Agentforce Education (formerly Salesforce Education Cloud) and Encompass 
Featured Products
At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Mid-Market (56.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Agentforce Education (formerly Salesforce Education Cloud)
Star Rating
(42)4.2 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Agentforce Education (formerly Salesforce Education Cloud)Encompass
Star Rating
(16)3.5 out of 5
Market Segments
Mid-Market (56.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about EncompassAgentforce Education (formerly Salesforce Education Cloud) vs Encompass
When assessing the two solutions, reviewers found Agentforce Education (formerly Salesforce Education Cloud) easier to use, set up, and administer. Reviewers also preferred doing business with Agentforce Education (formerly Salesforce Education Cloud) overall.
- Reviewers felt that Agentforce Education (formerly Salesforce Education Cloud) meets the needs of their business better than Encompass.
- When comparing quality of ongoing product support, reviewers felt that Agentforce Education (formerly Salesforce Education Cloud) is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Agentforce Education (formerly Salesforce Education Cloud) over Encompass.
Pricing
Entry-Level Pricing
Agentforce Education (formerly Salesforce Education Cloud)
No pricing availableEncompass
No pricing availableFree Trial
Agentforce Education (formerly Salesforce Education Cloud)
Free Trial is available
Encompass
No trial information availableRatings
Meets Requirements
8.9
22
7.7
15
Ease of Use
8.9
22
6.3
15
Ease of Setup
7.4
9
6.9
7
Ease of Admin
8.1
9
7.6
9
Quality of Support
8.5
22
8.3
15
Has the product been a good partner in doing business?
9.2
12
9.1
9
Product Direction (% positive)
9.4
19
7.5
14
Features by Category
Functionality
Not enough data
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Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Admissions and Enrollment Management
Not enough data
Not enough data
Platform Basics
Not enough data
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Not enough data
Not enough data
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Not enough data
Not enough data
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Platform Basics
Not enough data
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Platform Additional Functionality
Not enough data
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Platform Additional Functionality
Not enough data
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Planning
Not enough data
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Not enough data
Progress monitoring
Not enough data
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Not enough data
Not enough data
Not enough data
Outreach
Not enough data
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Not enough data
Categories
Categories
Shared Categories
Agentforce Education (formerly Salesforce Education Cloud) and Encompass are categorized as Alumni Management
Unique Categories
Agentforce Education (formerly Salesforce Education Cloud) is categorized as Academic Advising, Admissions and Enrollment Management, and School Management
Encompass has no unique categories
Reviews
Reviewers' Company Size
Agentforce Education (formerly Salesforce Education Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Encompass
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
39.5%
Education Management
31.6%
Non-Profit Organization Management
5.3%
Research
2.6%
Primary/Secondary Education
2.6%
Other
18.4%
Higher Education
93.8%
Fund-Raising
6.3%
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Other
0.0%
Discussions
Do universities use Salesforce?
2 Comments
LB
Interest question. I think it's a must for universities to use Salesforce as it's a very useful platform for improving student achievement. Also, as a...Read more
Types of Educational Institutions
2 Comments
LB
Super. I am excited to learn more about the new features of my favorite platform, which I often use for educational purposes. By the way, I recently found a...Read more
Agentforce Education (formerly Salesforce Education Cloud) has no more discussions with answers
Encompass has no discussions with answers
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