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At a Glance
Market Segments
Enterprise (68.7% of reviews)
Small-Business (41.4% of reviews)
Entry-Level Pricing
No pricing available
$1.00 2000 Sessions Month
Aisera
Star Rating
(147)4.4 out of 5
Market Segments
Enterprise (68.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about AiseraMicrosoft Copilot Studio
Star Rating
(124)4.4 out of 5
Market Segments
Small-Business (41.4% of reviews)
Pros & Cons
Entry-Level Pricing
$1.00 2000 Sessions Month
Learn more about Microsoft Copilot StudioSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Microsoft Copilot Studio excels in ease of use, scoring 8.8, with many reviewers mentioning its intuitive interface and seamless integration with Microsoft 365 applications, making it a favorite among small businesses.
- Reviewers mention that Aisera, while slightly lower in ease of use at 8.4, shines in its quality of support, scoring 8.9. Users appreciate the responsive customer service and extensive documentation available for troubleshooting.
- G2 users highlight that Microsoft Copilot Studio has a strong entry-level price of just $1.00, making it accessible for small businesses looking to enhance productivity without a significant financial commitment.
- Users on G2 report that Aisera is favored in the enterprise market, with 69.2% of reviews coming from larger organizations, indicating its robust features tailored for complex business needs, despite a higher entry price not specified here.
- Reviewers mention that Microsoft Copilot Studio has a higher score in ease of setup (8.7) compared to Aisera (8.0), with many users appreciating the quick onboarding process and minimal configuration required to get started.
- Users say that both products have strong product direction, with Microsoft Copilot Studio scoring 9.4 and Aisera 9.2, but some reviewers note that Copilot's frequent updates and feature enhancements keep it ahead in terms of innovation.
Pricing
Entry-Level Pricing
Aisera
No pricing availableMicrosoft Copilot Studio
Power Virtual Agents
$1.00
2000 Sessions Month
NA
- Create and maintain intelligent chatbots - 1,000 bots Sessions - 2,000 per month3 Use Common Data Service} - 10 GB database capacity } 420 GB file capacity4 Enable your bot to take action - Power Automate use rights5 Sessions add-on - Sessions add-on$450
Free Trial
Aisera
No trial information availableMicrosoft Copilot Studio
No trial information availableRatings
Meets Requirements
8.5
117
8.3
109
Ease of Use
8.4
121
8.7
111
Ease of Setup
8.0
91
8.6
90
Ease of Admin
8.1
90
8.6
34
Quality of Support
8.9
117
8.3
103
Has the product been a good partner in doing business?
8.9
89
8.5
34
Product Direction (% positive)
9.2
116
9.3
106
Features by Category
Administration
7.8
12
Not enough data
8.1
12
Not enough data
8.5
19
Not enough data
Service Desk
8.8
18
Not enough data
8.4
17
Not enough data
8.3
18
Not enough data
Management
8.4
19
Not enough data
8.8
20
Not enough data
8.6
16
Not enough data
7.9
13
Not enough data
7.7
13
Not enough data
Functionality
8.8
18
Not enough data
7.9
18
Not enough data
7.2
15
Not enough data
8.3
17
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.8
7
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
Issue Resolution
8.8
7
Not enough data
8.8
7
Not enough data
9.5
7
Not enough data
Management
9.8
7
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
Generative AI
8.9
6
Not enough data
9.4
6
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.3
33
Not enough data
8.3
31
Not enough data
8.1
33
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.5
30
Not enough data
8.6
32
Not enough data
8.4
28
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customer Support
8.7
9
Not enough data
7.8
6
Not enough data
9.0
8
Not enough data
Automation
8.8
7
Not enough data
9.1
9
Not enough data
8.8
8
Not enough data
Artificial Intelligence
8.8
7
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
Generative AI
Not enough data
8.1
34
Not enough data
8.5
34
Agentic AI - Bot Platforms
Not enough data
8.0
25
Not enough data
7.7
25
Not enough data
7.7
25
Not enough data
7.9
25
Not enough data
7.9
24
Not enough data
7.6
24
Not enough data
7.4
24
Generative AI
8.8
16
Not enough data
Self-Service Experience
8.4
55
Not enough data
8.3
52
Not enough data
Feature Not Available
Not enough data
8.2
37
Not enough data
8.6
49
Not enough data
Self-Service Platform
8.6
50
Not enough data
8.4
54
Not enough data
8.0
52
Not enough data
8.5
52
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
8.1
56
Not enough data
7.7
57
Not enough data
7.8
57
Functionality - AI Agent Builders
Not enough data
7.8
54
Not enough data
7.9
54
Not enough data
8.0
53
Not enough data
8.1
53
Data and Analytics - AI Agent Builders
Not enough data
7.8
52
Not enough data
7.7
53
Not enough data
8.1
52
Integration - AI Agent Builders
Not enough data
8.2
53
Not enough data
8.0
52
Not enough data
7.9
51
Not enough data
7.9
52
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Aisera and Microsoft Copilot Studio share no categories
Reviews
Reviewers' Company Size
Aisera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Copilot Studio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.6%
Computer Software
12.7%
Financial Services
9.0%
Retail
8.2%
Telecommunications
7.5%
Other
41.0%
Information Technology and Services
19.8%
Computer Software
9.5%
Financial Services
6.0%
Automotive
5.2%
Computer & Network Security
4.3%
Other
55.2%
Alternatives
Discussions
What is Aisera used for?
1 Comment
JO
It leverages artificial intelligence, natural language processing (NLP), and machine learning to provide self-service solutions, streamline workflows, and...Read more
What do you recommend for companies considering Aisera for AI-powered customer support?
1 Comment
AR
Aisera is a strong enterprise-grade option for AI-powered customer support, offering deep integrations, security compliance, and proven ROI, though it...Read more
Aisera has no more discussions with answers
How soon will this bot be able to answer customer questions flawlessly?
1 Comment
RJ
It depends on the question being asked.For example, if we ask the hi/hello the response will be faster.If the api are used then based on the time it takes to...Read more
What can power virtual agents do?
1 Comment
AD
Power Virtual Agent is a no-code chatbot deployment software that helps you set up a chatbot on your website with the predefined topics that you configure in...Read more
Microsoft Copilot Studio has no more discussions with answers
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