Compare Agentforce 360 Platform (formerly Salesforce Platform) and OutSystems 
Featured Products
At a Glance
Market Segments
Mid-Market (45.7% of reviews)
Mid-Market (39.4% of reviews)
Entry-Level Pricing
$25/user/month* (billed annually)
$0.00
Agentforce 360 Platform (formerly Salesforce Platform)
Star Rating
(3,994)4.5 out of 5
Market Segments
Mid-Market (45.7% of reviews)
Pros & Cons
Entry-Level Pricing
$25/user/month* (billed annually)
Free Trial is available
Browse all 3 pricing plansOutSystems
Star Rating
(1,422)4.6 out of 5
Market Segments
Mid-Market (39.4% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that the Salesforce Platform excels in customization, allowing users to tailor applications to their specific needs. One user highlighted its flexibility, stating, "Salesforce is highly customizable and flexible," which is crucial for businesses looking to adapt the platform to their unique workflows.
- Users say that OutSystems shines in ease of use, with many praising its intuitive interface. A recent review noted, "Its adaptability makes it easy for anyone to begin developing applications," making it a great choice for teams with varying levels of technical expertise.
- Reviewers mention that Salesforce Platform offers robust CRM capabilities, which are particularly beneficial for sales teams. One user expressed appreciation for the historical data access, saying, "I love that there’s data in there from 10+ years ago," which helps in understanding client interactions better.
- According to verified reviews, OutSystems is recognized for its rapid application development capabilities. Users have noted that it allows for quick scaling of applications while adhering to best practices, with one reviewer stating, "OutSystems continues to impress with its ability to rapidly develop scalable applications."
- G2 reviewers report that Salesforce Platform has a more extensive support network, with a wealth of learning resources available online. This is particularly beneficial for new users, as one reviewer mentioned the platform's ability to empower non-developers to build apps without deep coding knowledge.
- Users say that while OutSystems has made strides with its new cloud-based version, some still find it lacking in data migration capabilities. A reviewer pointed out challenges with data synchronization, indicating that while the platform is modern and stable, there are still areas for improvement in handling legacy data.
Pricing
Entry-Level Pricing
Agentforce 360 Platform (formerly Salesforce Platform)
Platform Starter
$25
/user/month* (billed annually)
Users access apps built with the following services:
- Access 10 custom objects
- 200 APIs calls /user/day
- Lightning App Builder
OutSystems
Free
$0.00
Launch your first app for free, for up to 100 end users. No credit card required.
- Integrated Development Environment (IDE) for creating your apps
- Free Online Training
- Community Support
Free Trial
Agentforce 360 Platform (formerly Salesforce Platform)
Free Trial is available
OutSystems
Free Trial is available
Ratings
Meets Requirements
8.9
2,361
8.9
855
Ease of Use
8.5
3,128
9.2
1,097
Ease of Setup
8.4
1,907
8.8
786
Ease of Admin
8.5
804
8.5
513
Quality of Support
8.5
2,107
8.5
838
Has the product been a good partner in doing business?
8.8
799
8.8
491
Product Direction (% positive)
8.7
2,325
9.2
825
Features by Category
Data Masking
9.5
14
Not enough data
9.2
14
Not enough data
9.1
13
Not enough data
9.2
13
Not enough data
8.6
13
Not enough data
Administration
8.9
282
Not enough data
8.8
273
Not enough data
9.3
295
Not enough data
9.0
295
Not enough data
9.2
297
Not enough data
9.0
284
Not enough data
Automation
9.0
321
Not enough data
8.9
307
Not enough data
9.0
315
Not enough data
Development
8.9
285
Not enough data
8.6
246
Not enough data
8.5
236
Not enough data
9.0
265
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
104
Not enough data
9.1
99
Not enough data
8.9
99
Not enough data
8.7
96
Not enough data
Management
9.1
96
Not enough data
9.0
98
Not enough data
9.2
102
Not enough data
9.1
99
Not enough data
Security
9.3
103
Not enough data
Agentic AI - Cloud Migration
7.9
14
Not enough data
7.5
14
Not enough data
8.3
15
Not enough data
Functionality
9.1
27
Not enough data
9.2
27
Not enough data
9.2
28
Not enough data
9.0
27
Not enough data
9.0
25
Not enough data
8.8
25
Not enough data
8.7
24
Not enough data
8.9
27
Not enough data
9.1
25
Not enough data
Functionality
8.6
301
Not enough data
9.1
318
Not enough data
9.2
315
Not enough data
8.9
306
Not enough data
8.6
291
Not enough data
9.1
321
Not enough data
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
9.3
10
Not enough data
8.8
11
Not enough data
9.8
11
Not enough data
9.2
8
Not enough data
9.2
11
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
8.1
9
Not enough data
8.3
10
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
8.9
11
Not enough data
8.0
9
Not enough data
Functionality
8.6
74
Not enough data
8.7
76
Not enough data
8.9
78
Not enough data
8.7
74
Not enough data
9.3
76
Not enough data
9.1
78
Not enough data
Type
8.7
73
Not enough data
8.7
75
Not enough data
Reporting
8.8
73
Not enough data
8.9
74
Not enough data
9.0
14
Not enough data
9.4
12
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.3
12
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.8
12
Not enough data
8.3
12
Not enough data
Generative AI - Identity and Access Management (IAM)
7.5
12
Not enough data
7.2
12
Not enough data
7.6
12
Not enough data
Management
9.2
61
Not enough data
9.2
63
Not enough data
9.2
62
Not enough data
Functionality
9.3
63
Not enough data
9.3
62
Not enough data
9.4
62
Not enough data
Processes
9.2
62
Not enough data
9.4
62
Not enough data
9.2
62
Not enough data
Functionality
7.9
73
Not enough data
8.4
68
Not enough data
8.6
66
Not enough data
8.4
66
Not enough data
Data Control
8.5
65
Not enough data
8.6
67
Not enough data
9.0
67
Not enough data
Agentic AI - Drag and Drop App Builder
8.8
21
Not enough data
8.6
21
Not enough data
8.3
21
Not enough data
Functionality
9.0
138
9.2
415
8.8
130
8.3
392
8.7
122
8.5
376
9.1
130
8.5
402
8.7
129
8.7
400
8.8
124
8.6
400
9.0
122
8.5
396
Customization - AI Agent Builders
Not enough data
Feature Not Available
Not enough data
8.6
7
Not enough data
8.8
7
Functionality - AI Agent Builders
Not enough data
8.9
6
Not enough data
8.8
8
Not enough data
9.4
6
Not enough data
8.3
9
Data and Analytics - AI Agent Builders
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
9.1
9
Integration - AI Agent Builders
Not enough data
8.3
6
Not enough data
8.7
9
Not enough data
9.3
5
Not enough data
9.0
8
Agentic AI - Software Testing
8.9
21
Not enough data
8.8
20
Not enough data
8.7
20
Not enough data
Agentic AI - Mobile Development Platforms
Not enough data
7.1
13
Not enough data
7.2
12
Not enough data
8.1
12
Generation and Interpretation - AI App Builder
Not enough data
7.9
7
Not enough data
8.3
7
Not enough data
Feature Not Available
Not enough data
7.9
7
Generated Application Quality - AI App Builder
Not enough data
9.2
8
Not enough data
8.3
8
Not enough data
8.5
8
Not enough data
9.2
10
Application Design
8.6
228
8.6
622
|
Verified
8.6
230
8.6
612
|
Verified
8.7
250
8.7
602
|
Verified
8.6
240
8.7
620
|
Verified
8.9
270
8.6
613
|
Verified
Data Control
8.8
262
7.9
571
|
Verified
8.9
263
8.3
600
|
Verified
9.2
261
8.6
597
|
Verified
Publishing
8.9
236
9.0
626
|
Verified
8.9
248
8.8
617
8.9
233
8.9
618
|
Verified
Agentic AI - Low-Code Development Platforms
9.0
41
8.4
29
9.1
40
8.4
30
8.9
41
8.2
28
Development
8.7
586
Not enough data
8.6
568
Not enough data
8.6
519
Not enough data
8.6
546
Not enough data
8.5
513
Not enough data
Database
9.0
564
Not enough data
8.8
656
Not enough data
8.5
504
Not enough data
8.6
551
Not enough data
8.6
603
Not enough data
Infrastructure
8.5
555
Not enough data
8.1
515
Not enough data
9.1
587
Not enough data
User Interface Design
8.4
133
|
Verified
Not enough data
8.6
152
|
Verified
Not enough data
8.7
153
|
Verified
Not enough data
9.1
155
|
Verified
Not enough data
Data Control
8.9
149
|
Verified
Not enough data
8.9
157
|
Verified
Not enough data
9.1
154
|
Verified
Not enough data
Publishing
8.8
141
|
Verified
Not enough data
8.9
146
Not enough data
8.9
144
|
Verified
Not enough data
Agentic AI - No-Code Development Platforms
8.6
32
Not enough data
8.6
32
Not enough data
8.4
32
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce 360 Platform (formerly Salesforce Platform) and OutSystems are categorized as Application Development Platforms and Low-Code Development Platforms
Unique Categories
Agentforce 360 Platform (formerly Salesforce Platform) is categorized as DevOps Platforms, Consent Management Platform (CMP), Workplace Innovation Platforms, Data Masking, Privileged Access Management (PAM), Customer Identity and Access Management (CIAM), Cloud Migration, No-Code Development Platforms, Drag and Drop App Builder, Software Testing, Identity and Access Management (IAM), and Cloud Platform as a Service (PaaS)
Reviews
Reviewers' Company Size
Agentforce 360 Platform (formerly Salesforce Platform)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OutSystems
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.7%
Information Technology and Services
12.0%
Financial Services
6.9%
Non-Profit Organization Management
4.2%
Marketing and Advertising
3.3%
Other
59.9%
Information Technology and Services
19.2%
Computer Software
13.8%
Banking
7.8%
Insurance
6.1%
Financial Services
3.6%
Other
49.6%
Alternatives
Discussions
What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?
5 Comments
LM
Learn how to create new accounts, and update existing leads and contacts. Read more
What is Salesforce Platform used for?
2 Comments
ZK
It's a system that helps you manage all past sales activity and understand your business' pipeline. Read more
What all functionalities can be used via Salesforce?
2 Comments
CB
Salesforce redefines the way businesses connect with customers through service, marketing, and sales by creating a more meaningful relationship.
It has...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.
