G2 reviewers report that Acumatica excels in user experience, with many praising its intuitive interface that simplifies navigation and management of business operations. Users appreciate how the system keeps sales and financial data interconnected without overwhelming them, making it easier to track deal statuses and next steps.
Users say that Rootstock Cloud ERP offers impressive flexibility, allowing it to adapt to various complex scenarios. However, some users have noted challenges in figuring out certain features independently, highlighting the importance of its strong customer support, which they describe as "amazing" and responsive to issues.
According to verified reviews, Acumatica's implementation process is generally smoother, with users noting that it allows for quick configuration and growth potential. This is contrasted with Rootstock, where some users have expressed that they faced hurdles during setup, although they appreciated the connectivity with Salesforce once established.
Reviewers mention that Acumatica's reporting capabilities are a significant advantage, providing valuable insights through its General Inquiry (GI) features. Users find these tools instrumental for day-to-day operations, while Rootstock users have highlighted its strong financial statement features, although they feel it could improve in overall reporting flexibility.
G2 reviewers highlight that Acumatica's support quality is consistently rated higher, with users feeling that their queries are addressed promptly and effectively. In comparison, while Rootstock's support is praised, some users still encounter challenges that require assistance, indicating a need for further enhancement in this area.
Users report that both products cater well to mid-market businesses, but Acumatica stands out with a larger user base and more recent reviews, suggesting a more active community and ongoing improvements. Rootstock, while effective for its niche, has fewer recent reviews, which may indicate less frequent updates or user engagement.
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Why should I use Acumatica SaaS (public cloud) instead of a private cloud version and host it on my own?
2 Comments
Official Response from Acumatica
Acumatica SaaS includes a range of benefits that come standard with your subscription. These benefits are provided by Acumatica using Amazon Web Services...Read more
Can I use separate databases to track my companies?
2 Comments
Official Response from Acumatica
No, all you need is a single database. Each Acumatica SaaS subscription is housed in a single database where you can track financials separately for an...Read more
I know many smaller users have deployed Rootstock but what about large manufacturers?
1 Comment
Official Response from Rootstock Cloud ERP
Rootstock is purpose-built for mid-market manufacturers ($15M-$1B) looking to streamline and scale manufacturing teams using one system and one data model....Read more
Why Should I Choose Rootstock?
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Official Response from Rootstock Cloud ERP
A manufacturing ERP like Rootstock is specifically designed to support the unique workflows common to all manufacturers to achieve operational targets more...Read more
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