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# Accenture vs Salesforce Customer Success Comparison - What are their main differences?

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AccentureSalesforce Customer Success[+ Add Product](#)

Pricing

**Accenture**
No pricing available

**Salesforce Customer Success**

**Free** · Standard Success Plan

**Contact Us** · Premier Success Plan 

**Contact Us** · Signature Success Plan 

**Contact Us** · Professional Services

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**Pros & Cons**
from reviews

**Accenture**

Cost Efficiency (1)

Data Management (1)

Poor Customer Support (1)

Staff Turnover (1)

**Salesforce Customer Success**

Helpful (42)

Customer Support (37)

Poor Customer Support (29)

Expensive (27)

Screenshots

**Accenture**
No screenshot available

**Salesforce Customer Success**
 ![Salesforce Customer Success screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1343171/image-_2_.png)

**Ratings**
from reviews

Quality of Work

**Accenture**

**8.7** /10

Based on 94 responses

**Salesforce Customer Success**

**8.8** /10

Based on 485 responses

Responsiveness

**Accenture**

**8.7** /10

Based on 94 responses

**Salesforce Customer Success**

**8.8** /10

Based on 479 responses

Expertise of Team

**Accenture**

**8.7** /10

Based on 93 responses

**Salesforce Customer Success**

**8.8** /10

Based on 484 responses

Execution Ability

**Accenture**

**8.6** /10

Based on 95 responses

**Salesforce Customer Success**

**8.8** /10

Based on 478 responses

Communication Skills

**Accenture**

**8.6** /10

Based on 94 responses

**Salesforce Customer Success**

**8.9** /10

Based on 476 responses

Professionalism

**Accenture**

**8.9** /10

Based on 94 responses

**Salesforce Customer Success**

**9.2** /10

Based on 484 responses

Has the product been a good partner in doing business?

**Accenture**

**8.7** /10

Based on 97 responses

**Salesforce Customer Success**

**9.1** /10

Based on 136 responses

**Features**
ratings from reviews

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
24.3%

Mid-Market(51-1000 emp.)
30.8%

Enterprise(\> 1000 emp.)
44.9%

Small-Business(50 or fewer emp.)
24.3%

Mid-Market(51-1000 emp.)
30.8%

Enterprise(\> 1000 emp.)
44.9%

Small-Business(50 or fewer emp.)
26.5%

Mid-Market(51-1000 emp.)
43.6%

Enterprise(\> 1000 emp.)
29.9%

Small-Business(50 or fewer emp.)
26.5%

Mid-Market(51-1000 emp.)
43.6%

Enterprise(\> 1000 emp.)
29.9%

**Reviewers' Industry**

[![Accenture](https://images.g2crowd.com/uploads/product/hd_favicon/1487565548/accenture.svg "Accenture")](https://www.g2.com/products/accenture/reviews)
Accenture

Information Technology and Services
20.0%

Computer Software
9.1%

Telecommunications
3.6%

Management Consulting
3.6%

Computer & Network Security
3.6%

Other
60.0%

[![Salesforce Customer Success](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/salesforce-customer-success.svg "Salesforce Customer Success")](https://www.g2.com/products/salesforce-customer-success/reviews)
Salesforce Customer Success

Financial Services
10.3%

Information Technology and Services
10.1%

Manufacturing
6.7%

Computer Software
5.7%

Consulting
5.5%

Other
61.7%

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**Salesforce Customer Success Alternatives**

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