Access Global Group Reviews & Provider Details

Access Global Team went above and beyond for this implementation. They communicated our path/proposed solutions very clearly with some examples from other customers in our industry. Review collected by and hosted on G2.com.

Like every project, we had some issues along the way with new requirements coming to light and others. But Access PM was very clear and guided us through those easily. Review collected by and hosted on G2.com.

Services provided are top-notch and always reliable in times of help required Review collected by and hosted on G2.com.

Nothing to dislike but the User manual would be helpful if provided Review collected by and hosted on G2.com.

We needed help building a custom commissioning module. Our commission structure is very complex, with many splits, Spiffs, and others. Review collected by and hosted on G2.com.

AGG has a pre-built application that is ready to be installed, and their team was able to customize it to our requirements within two weeks. This is a lifesaver because every other partner we got a quote from with our with a prebuilt product were over six weeks and the pricing of high. Review collected by and hosted on G2.com.

We want the services to implemen salesforce in my organization, Right from planning , scheduling and managing the requirement specific for us. They will be also providing training support Review collected by and hosted on G2.com.

The planning is immaculate which will ensured there are no hiccups during the implementation. Review collected by and hosted on G2.com.

I have worked closely with Vamsi & his excellent team of developers to create a CRM world our agents can live in. Prior to their coming onboard, our previous Salesforce integration did not go so smoothly. Their hands on team ensured we were able to keep production moving as improvements were built into the systems. Review collected by and hosted on G2.com.

AGC is available to resolve issues when we need them. Vamsi and his team are available to answer our questions whether it be a live call, an email, an IM, with quick responses and permanent solutions. Review collected by and hosted on G2.com.

We hired AGG to implement Salesforce consolidation between two instances and combine it into one instance to have all data and features in one instance. As a part of this project, AGG helped to move all the legacy data from one instance to another and they also implemented a professional business process to identify contacts and accounts between different instances and they also helped us to train our users in the New Lightning Experience. Overall, they were able to implement one instance with 360 view of all data present in Salesforce Review collected by and hosted on G2.com.

The best thing about Access Global Group is their responsibility and commitment towards project until end of completion of project. They were flexible and easily accessible whenever needed and made this implementation a smooth ride. Knowledge, insight, responsive and highly skilled resources is the compliment from AGG. Review collected by and hosted on G2.com.

We are a startup small business and Access Global has helped us kickstart our CRM process. Access Global was always true to their word in delivering, On the dot, and also consistently on time, sticking to the budget. They helped to solve most of our significant problems for our service cloud and provided excellent support in cleaning up the code. They worked behind the scenes and guided us through the process. Review collected by and hosted on G2.com.

Their process was very well designed, organized, they held weekly meetings to provide an update on the status of the project. Parallelly they would walk through each step which was very helpful in understanding the new process. They just have attention to very small detail. And could not resist mentioning their patience while adjusting to our needs. They are a great team which makes them the best in business. Review collected by and hosted on G2.com.

Service cloud and Marketing cloud implementation Review collected by and hosted on G2.com.

Well thought out process, very involved and helpful in educating clients about various ways of implementation Review collected by and hosted on G2.com.

We wanted to implement salesforce in our project replacing the existing system and collaboration with the AGG made the task very easy, the team was highly skilled and know how to get solutions to the most complex problems which made the transition seamless. Review collected by and hosted on G2.com.

AGG team are experts and got good org skills , which made task much easier Review collected by and hosted on G2.com.

Access team did a great job with implementing the new SalesForce platform and training field personnel. The highly skilled team quickly resolved issues that came up during integration allowing us to stick to our timelines and budget. They continued to support our team throughout the process and helped us increase the overall adoption of the new product. Review collected by and hosted on G2.com.

Experienced team members helped troubleshoot unforeseen hurdles. Collaborated well with our in-house development team.

Excellent at communicating overall project timelines, issues and managing expectations.

They suggested changes to the project and feature additions that greatly benefited our workflow and helped increase adoption.

Figured out alternate solutions to achieve our end goal while staying on track with our budget. Review collected by and hosted on G2.com.