Compare 3CX and VoIP.ms

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At a Glance
3CX
3CX
Star Rating
(544)4.4 out of 5
Market Segments
Mid-Market (55.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 3 pricing plans
VoIP.ms
VoIP.ms
Star Rating
(106)4.6 out of 5
Market Segments
Small-Business (89.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$0.01
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that 3CX excels in overall user satisfaction, reflected in its higher G2 Score of 57.34 compared to VoIP.ms's 21.42. Users appreciate the platform's intuitive management and configuration, which streamlines communication for teams.
  • According to verified reviews, 3CX has a significant advantage in the number of reviews, with 403 compared to VoIP.ms's 89. This suggests a broader user base and more reliable feedback, reinforcing the perception of 3CX as a well-supported solution.
  • Users say that 3CX's ease of use is a standout feature, with many highlighting its user-friendly interface and distinct versions for both computers and mobile devices. This contrasts with VoIP.ms, which, while flexible, may not offer the same level of user-friendliness.
  • Reviewers mention that VoIP.ms shines in its cost-effectiveness, particularly for small businesses. Users appreciate the transparent pricing model and the ability to pay only for what they use, making it a compelling choice for budget-conscious companies.
  • According to recent user feedback, VoIP.ms is praised for its geolocated servers that enhance service reliability across multiple office locations. This feature is particularly beneficial for businesses with diverse geographical needs, setting it apart from 3CX in this regard.
  • G2 reviewers highlight that while both platforms offer solid support, VoIP.ms receives higher marks for its quality of support and responsiveness. Users have noted that the service has helped elevate their business operations, indicating a strong partnership in their communication needs.
Pricing
Entry-Level Pricing
3CX
3CX SMB
Free
10 Users
Browse all 3 pricing plans
VoIP.ms
Local Pay Per Minute - CAN & US48
$0.01
Browse all 3 pricing plans
Free Trial
3CX
Free Trial is available
VoIP.ms
No trial information available
Ratings
Meets Requirements
8.9
362
9.1
64
Ease of Use
9.0
370
9.1
64
Ease of Setup
8.8
250
8.8
49
Ease of Admin
9.0
233
9.3
47
Quality of Support
7.9
329
9.1
62
Has the product been a good partner in doing business?
8.6
223
9.3
48
Product Direction (% positive)
8.4
362
9.1
53
Features by Category
8.2
300
Not enough data
Channels
9.4
139
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
94
|
Verified
Not enough data
7.2
70
Not enough data
Feature Not Available
Not enough data
Generative AI
6.9
23
Not enough data
Functions
8.9
181
|
Verified
Not enough data
8.9
184
|
Verified
Not enough data
8.9
184
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
93
Not enough data
9.1
117
Not enough data
8.8
98
Not enough data
8.4
95
|
Verified
Not enough data
Agentic AI - Contact Center
6.3
13
Not enough data
7.2
17
Not enough data
6.9
12
Not enough data
6.9
12
Not enough data
Administrative
8.3
149
|
Verified
Not enough data
9.0
179
|
Verified
Not enough data
8.4
185
|
Verified
Not enough data
9.0
114
Not enough data
8.3
103
|
Verified
Not enough data
9.0
144
Not enough data
Collaboration Tools
8.8
68
|
Verified
Not enough data
9.1
37
|
Verified
Not enough data
9.0
33
Not enough data
9.2
38
|
Verified
Not enough data
8.5
34
|
Verified
Not enough data
Meeting Coordination
8.4
71
|
Verified
Not enough data
9.1
67
|
Verified
Not enough data
9.2
69
|
Verified
Not enough data
8.9
41
|
Verified
Not enough data
Software Type
9.0
82
|
Verified
Not enough data
9.3
45
|
Verified
Not enough data
9.2
43
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Center Infrastructure (CCI)Hide 16 FeaturesShow 16 Features
8.7
54
Not enough data
Platform
7.7
40
Not enough data
8.9
48
Not enough data
9.1
46
Not enough data
8.8
49
Not enough data
8.9
47
Not enough data
9.2
42
Not enough data
9.1
46
Not enough data
Generative AI
6.8
14
Not enough data
Workforce Management
9.2
48
Not enough data
8.7
47
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.1
49
Not enough data
8.5
48
Not enough data
8.5
57
Not enough data
Generative AI
6.3
10
Not enough data
7.2
9
Not enough data
7.4
9
Not enough data
Communication
9.3
37
Not enough data
9.3
38
Not enough data
Feature Not Available
Not enough data
9.3
37
Not enough data
Feature Not Available
Not enough data
Internal Use
8.9
43
Not enough data
8.9
37
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
36
Not enough data
9.0
34
Not enough data
8.7
27
Not enough data
Basic Communication - Cloud PBX
9.7
24
Not enough data
8.9
21
Not enough data
9.7
21
Not enough data
8.3
22
Not enough data
9.6
23
Not enough data
9.8
23
Not enough data
Advanced Features - Cloud PBX
8.5
20
Not enough data
7.6
21
Not enough data
8.0
22
Not enough data
7.0
21
Not enough data
8.5
279
8.9
61
Platform Basics - VoIP Providers
9.3
20
Not enough data
9.6
19
Not enough data
8.4
19
Not enough data
9.0
19
Not enough data
9.1
19
Not enough data
9.3
19
Not enough data
Basic Communication
9.5
192
|
Verified
9.6
49
8.4
132
|
Verified
Feature Not Available
8.3
132
|
Verified
7.9
24
8.2
117
|
Verified
Feature Not Available
8.8
173
|
Verified
8.9
31
9.4
185
|
Verified
8.9
30
Agentic AI - VoIP Providers
6.1
9
Not enough data
7.7
8
Not enough data
6.9
8
Not enough data
6.9
8
Not enough data
Access
8.4
117
|
Verified
8.8
21
8.5
154
|
Verified
Feature Not Available
8.4
164
|
Verified
Feature Not Available
Advanced Features
8.5
172
|
Verified
8.6
29
9.0
161
|
Verified
8.9
28
Feature Not Available
9.4
44
9.2
73
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.7
24
|
Verified
Not enough data
9.0
22
|
Verified
Not enough data
Features
9.4
24
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
18
|
Verified
Not enough data
9.4
27
|
Verified
Not enough data
8.6
26
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
3CX
3CX
VoIP.ms
VoIP.ms
3CX and VoIP.ms are categorized as VoIP Providers
Unique Categories
VoIP.ms
VoIP.ms has no unique categories
Reviews
Reviewers' Company Size
3CX
3CX
Small-Business(50 or fewer emp.)
36.0%
Mid-Market(51-1000 emp.)
55.1%
Enterprise(> 1000 emp.)
8.9%
VoIP.ms
VoIP.ms
Small-Business(50 or fewer emp.)
89.9%
Mid-Market(51-1000 emp.)
9.0%
Enterprise(> 1000 emp.)
1.1%
Reviewers' Industry
3CX
3CX
Information Technology and Services
10.2%
Hospital & Health Care
5.5%
Education Management
5.2%
Telecommunications
5.0%
Construction
4.3%
Other
69.9%
VoIP.ms
VoIP.ms
Information Technology and Services
14.6%
Computer Software
10.1%
Computer & Network Security
5.6%
Marketing and Advertising
5.6%
Legal Services
4.5%
Other
59.6%
Alternatives
3CX
3CX Alternatives
Nextiva
Nextiva
Add Nextiva
Genesys Cloud CX
Genesys Cloud CX
Add Genesys Cloud CX
RingEX
RingEX
Add RingEX
Webex Calling
Webex Calling
Add Webex Calling
VoIP.ms
VoIP.ms Alternatives
Quo
Quo
Add Quo
Telnyx CPaaS
Telnyx CPaaS
Add Telnyx CPaaS
GoTo Connect
GoTo Connect
Add GoTo Connect
Dialpad Connect
Dialpad Connect
Add Dialpad Connect
Discussions
3CX
3CX Discussions
How do I integrate 3CX to my CRM
2 Comments
Constantinos L.
CL
In order to do this there are 2 things you need to do: 1) Make sure you are using either the 3CX WebClient or 3CX Desktop App to make calls 2) Use either...Read more
Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.
2 Comments
Natassia A.
NA
Hello Tim, Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for...Read more
What is 3CX used for?
1 Comment
MK
Business communication system primarily used for VoIP Phone SystemRead more
VoIP.ms
VoIP.ms Discussions
What is the most reliable, home Analog Telephone Adapter VoIP 1 FXS
2 Comments
David Stewart J.
DJ
I found the lack of product selection and availability, 20-year-old designs, and generally poor line output quality are major issues with VOIP ATA devices. ...Read more
SMS & MMS
1 Comment
sandra H.
SH
I'm fortunate to have come across the top telephone providers when visiting https://freezvon.com/virtual-number/united-kingdom and with united kingdom...Read more
How can I advertise and promote VOIP.ms?
1 Comment
Aloima Daniela C.
AC
In matters of analysis, it is true and effective in development, improving.Read more