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VoIP.ms

By VoIP.ms

4.6 out of 5 stars

How would you rate your experience with VoIP.ms?

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VoIP.ms Reviews & Product Details

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Pricing

Pricing provided by VoIP.ms.

Local Pay Per Minute - CAN & US48

$0.009
Per Incoming Minute

Toll-Free Pay Per Minute - United States

$0.019
Per Incoming Minute
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VoIP.ms Reviews (106)

Reviews

VoIP.ms Reviews (106)

4.6
106 reviews

Pros & Cons

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Verified User in E-Learning
UE
Small-Business (50 or fewer emp.)
"Used for 15 years and they closed my account in an instant"
What do you like best about VoIP.ms?

Low prices, Wide availability of numbers Review collected by and hosted on G2.com.

What do you dislike about VoIP.ms?

I used them for over 15 years. I asked them if it was OK to use them for SIP trunking to an autodialer. They didn't just say "no," they closed my account without warning. Now I have to switch all my business phone numbers which have over a decade of circulation. Please think carefully about using a service provider like this. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Small-Business (50 or fewer emp.)
"VOIP.ms left me without phone service for several days"
What do you like best about VoIP.ms?

My service with VOIP.ms was fine until their site was hacked and held for ransom. Review collected by and hosted on G2.com.

What do you dislike about VoIP.ms?

VOIP.ms did not do enough to ensure that their service was secure. Hackers broke into their website and their clients were without service for several days. My business was without phones for several days until Telnyx helped me switch my service over to them. Since then, I haven't had any issues with Telnyx. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business (50 or fewer emp.)
"Uploaded my special phone numbers and they sold it to someone else"
What do you like best about VoIP.ms?

VOIP.MS is easy to setup and they respond on support but constantly give the run around. Review collected by and hosted on G2.com.

What do you dislike about VoIP.ms?

They sold my specialized phone numbers because my account was down by 43 cents while i was on a trip overseas for a month. Also did not recieve any reminder email of the low balance. To sell my phone numbers that i imported into their product is completely unfair those were mine. I now have people trying to call my business but getting sent to some random person. Review collected by and hosted on G2.com.

Pradeepa B.
PB
Small-Business (50 or fewer emp.)
"Best Telecommunication Service provider"
What do you like best about VoIP.ms?

Increased our caller to customer transparncy .Helped our business to next level. Review collected by and hosted on G2.com.

What do you dislike about VoIP.ms?

Everything is fine.No dislike is here.like all the features Review collected by and hosted on G2.com.

BC
Small-Business (50 or fewer emp.)
"Great Customer Service. Easy UI"
What do you like best about VoIP.ms?

The UI to build your phone tree is great. They have a very knowledgeable wiki sections for programming your phones to its network Review collected by and hosted on G2.com.

What do you dislike about VoIP.ms?

So far nothing. But they keep adding features to improve the product Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Small-Business (50 or fewer emp.)
"Solid company despite DDOS attack"
What do you like best about VoIP.ms?

An amazing number of features at a very low price. I've been with VoIP.ms for over 10 years for both business and personal use. Other than the massive DDOS attack in September 2021, they have been very reliable. I believe they have strengthened their infrastructure based on what they learned during the DDOS. Review collected by and hosted on G2.com.

What do you dislike about VoIP.ms?

Communication during the DDOS attack wasn't the best, but I'm sure they were very busy trying to get things working. Review collected by and hosted on G2.com.

GH
Chief Excellence Officer
Small-Business (50 or fewer emp.)
"Easy and friendly to use but not very well protected"
What do you like best about VoIP.ms?

We like the fact that the interface is very user-friendly, very intuitive. It has all of the built-in features such as SMS without having to use a third-party vendor to be built on top, you can also setup fax-to-email very easily! Review collected by and hosted on G2.com.

What do you dislike about VoIP.ms?

It all was well until they were hit by a DDoS attack. They had promised to have it resolved in days if not weeks but it lasted months, which was kind of frustrating. That just meant that their infrastructure was not setup to withstand that type of DDoS attack and therefore our customers could not use their phones which were critical to their business. Review collected by and hosted on G2.com.

PM
IT Manager
Small-Business (50 or fewer emp.)
"Very affordable but a little too fragile for business"
What do you like best about VoIP.ms?

There are a lot of features (virtual FAX, SMS tools, etc.) Review collected by and hosted on G2.com.

What do you dislike about VoIP.ms?

The fragility of their infrastructure makes them vulnerable to attacks, putting their services affected or out of use for long periods of time. Review collected by and hosted on G2.com.

KS
IT Manager
Small-Business (50 or fewer emp.)
"Easy, reliable - in short, solid"
What do you like best about VoIP.ms?

When I needed service to a site that providers were giving me a hard time about getting what we needed, VoIP.ms was the go to that got everything up and running quickly and without fuss. Easy provisioning, great quality, good options.

In a nutshell - what I really like is that I don't have to deal with a CLEC that is a PITA to work with, and that this was completed quickly and easily. Review collected by and hosted on G2.com.

What do you dislike about VoIP.ms?

Not sure if I have come across anything I really dislike - our accounting folk might have preferred a more traditional billing style, but they've come around to this and may actually prefer it at this time.

I'd like to think that for ease of accounting, it would be nice to have a true business unlimited configuration available; it would certainly make it easier at times to compare apples to apples Review collected by and hosted on G2.com.

FY
President & CEO
Small-Business (50 or fewer emp.)
"THE best VOIP phone service -- I will never switch!"
What do you like best about VoIP.ms?

I've been using VOiP.ms for 10 years now, and will never switch from it as long as it's in business. What do I like best? All of it -- reliable, highly economical, great choices, excellent customer service (when it's rarely needed), customer-oriented. What else do you need in a phone service? Review collected by and hosted on G2.com.

What do you dislike about VoIP.ms?

Nothing that I can think of. I know no service is perfect, but I honestly can't think of anything. I've used other VOIP services before I found VOiP.ms, and none of them even come close. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by VoIP.ms.

Local Pay Per Minute - CAN & US48

$0.009
Per Incoming Minute

Toll-Free Pay Per Minute - United States

$0.019
Per Incoming Minute

Toll-Free Pay Per Minute - Canada

$0.027
Per Incoming Minute
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VoIP.ms Features
Phone Calls
Instant Messaging
Conference Calls
Hold Music
Automated Attendants
VOiP Number
Software Pairing