AVOXI
AVOXI is a global communications software platform that delivers the industry’s most extensive premium voice coverage. We help 5,000+ global enterprises consolidate dated telephony networks into a single software solution that orchestrates international voice with unmatched automation, visibility, and intelligence. Whether you are scaling a global contact center, implementing AI voice for customer service or managing mission-critical enterprise communications, AVOXI turns the complexity of global connectivity into a clear, centralized operation. Go global and reach customers locally with the platform built for how international voice should be. Learn more at www.avoxi.com.
Average Rating: 4.4/5.0
Total Reviews: 30
How Do G2 Users Rate AVOXI?
- Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.8/10)
- Phone Calls: 8.2/10 (Category avg: 9.1/10)
- VOiP Number: 8.5/10 (Category avg: 9.0/10)
- Desk-to-Desk Calls: 5.0/10 (Category avg: 8.6/10)
Who Is the Company Behind AVOXI?
- Seller: AVOXI
- Year Founded: 2001
- HQ Location: Atlanta, GA
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Twitter: @AVOXI
3,816 Twitter followers -
LinkedIn® Page: www.linkedin.com
169 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Hospital & Health Care
- Company Size: 53% Small, 40% Medium
What Do G2 Reviewers Say About AVOXI?
AI-generated summary from verified user reviews
Pros
- Users appreciate the responsive customer support of AVOXI, assisting with setup and addressing all inquiries effectively.
- Users value the easy setup process of AVOXI, with support available to guide them from start to finish.
Cons
- Users express frustration with unacceptable customer service, citing misleading quotations and unresolved support tickets.
- Users find AVOXI overpriced and report unacceptable customer service, making it difficult to trust their pricing.
- Users report inadequate reporting leading to discrepancies between quoted and actual fees, causing frustration and distrust.
- Users find the lack of clarity in AVOXI's pricing misleading and frustrating, impacting their trust and experience.
- Users desire more features, particularly control over call routing options for improved call center functionality.
What Are Recent G2 Reviews of AVOXI?
"Exceptional Support and a Reliable, Cost-Saving Platform"
Rating: 5.0/5.0 stars
— Zlatan H.
"Reliable, Flexible Global Voice with Seamless Microsoft Teams Integration"
Rating: 5.0/5.0 stars
— Nicolás Vlady W.
What Are G2 Users Discussing About AVOXI?
- What is virtual call center business?
- How do I set up Avoxi?
- What is Avoxi genius?
- What does AVOXI do? - 1 comment, 1 upvote

