Best UCaaS Platforms - Page 7
UCaaS, or unified communications as a service, software serves as a communication and collaboration hub for organizations. These tools provide features such as VoIP, instant messaging, video conferencing, and other collaboration tools in a singular, cloud-based platform. UCaaS platforms can connect entire enterprise businesses, facilitating rapid, streamlined communication and decision-making with varying functionality offered in one product. While the U in UCaaS stands for unified, not universal, the goal of these platforms is to bring all corporate person-to-person communication methods under one umbrella.
UCaaS products offer features provided by collaborative point solutions such as VoIP software, video conferencing software, internal communications software, and other team collaboration software types. While businesses could purchase each one of these solutions separately, a UCaaS platform can potentially supply the features of them all in a more malleable package. The integrated nature of these platforms enables users to monitor and receive alerts via one medium.
While UCaaS products provide extensive functionality themselves, many will integrate with outside content management systems or contact center software depending on the specific use case of the organization in question. However, it is extremely uncommon for UCaaS to provide discrete email capabilities, and typically leverages whatever email system the business uses to handle messaging and coordination in that channel.
To qualify for inclusion in the UCaaS category, a product must:
Best UCaaS Platforms At A Glance
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
- Overview
- User Satisfaction
- Seller Details
OpenScape Cloud is a carrier grade voice and collaboration solution from the cloud. OpenScape Cloud is a platform where traditional voice comes together with the digital world creating the hub of your
- 100% Mid-Market
6,540 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Hosted or Cloud Telephony is being adopted by an increasing number of organisations as a means to refresh to their communications technology and a boost to competitive advantage, without the need for
- 83% Enterprise
- 17% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
NetFortris Analytics deliver deep, actionable insights into your communications solution and your operations.
- 100% Small-Business
10,760 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Smart Cloud PBX Services offers a call routing system designed for companies to gain control of their voice and data networks.
- 100% Small-Business
577 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Tuki is an enterprise UC Lifecycle Management SaaS solution that automates, simplifies and streamlines provisioning, taking the load off the support team and enabling users to manage unified communica
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
The CommandLink UCaaS platform serves as a complete phone management system. Easy to manage and control, the phone system can quickly and seamlessly move from the cloud to your mobile device on a 24/7
- 100% Mid-Market
- Overview
- User Satisfaction
- Seller Details
UnifyMe is a UCaaS inspired by the needs of SMBs and focused to improve the communication and collaboration in your team.
- 100% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Unify Office is the new cloud team collaboration and communications service delivered by Atos Unify in partnership with RingCentral, a market leader in UCaaS. Unify Office delivers everything that mo
- 100% Mid-Market
38,349 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Unytalk is a Single Page Unified Communications and Collaboration platform built on a reliable technology with a powerful user experience design. Unytalk offers a business solution that helps generate
- 100% Enterprise
- Overview
- User Satisfaction
- Seller Details
Business Connection is a bundled solution for business that offers VoIP and Internet in a simplified bundled package. It helps drive productivity improvements and simplify your infrastructure with a r
- 100% Small-Business
6 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Unified Communication and Collaboration as a Service (UCCaaS) is Verizon's hosted and managed service based on Cisco's Hosted Collaboration Solution. UCCaaS delivers business-grade communications and
- 100% Small-Business
1,492,713 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Vinix is a cloud business communications platform that integrates VoIP phone system capabilities, contact center tools, and advanced call management features into a flexible and adaptable solution. Th
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
We know very well that the rising tide of video collaboration service requests thanks to hybrid work is reshaping the IT support landscape. With VisibilityOne's monitoring and management for video con
- 200% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Unified communications is a sofware interlink Vodafone products and services to connect client's people, applications, clouds and networks around the world.
- 100% Small-Business
43,608 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Unified Communications is a great idea on paper but when not properly implemented, UC functionality can have an adverse effect on an organization. The idea behind Unified Communications can be summed
- 100% Mid-Market
