DP
Diane P.
Administrative Coordinator
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"The historical call data is readily available"
What do you like best about Lumen Contact Center?
It integrates with CRM platforms and existing systems. The customer service is prompt and responsive when it comes to solving order queries. The representatives are professional and helpful in creating an experience for my customers. Review collected by and hosted on G2.com.
What do you dislike about Lumen Contact Center?
Managing a number of toll numbers is difficult. Review collected by and hosted on G2.com.