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CommandLink

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12 reviews
  • 7 profiles
  • 14 categories
Average star rating
4.5
Serving customers since
2012

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Command|Link

7 reviews

ONE platform to manage your SD-WAN, UCaaS, CaaS, firewalls, MPLS, network, switches, IP phones, installs, trouble tickets, bills, and network performance across the entire globe Complete control of your technology stack without interference or dependency on vendors Increase agent efficiency and speed up issue resolution using CommandLink's proprietary ITSM Streamline IT support with automated software-enabled support workflows Shape service experiences for employees anywhere with full transparency at the most granular level Make real-time moves, adds, changes without picking up the phone Analyze and control bandwidth traffic by application, port, IP, and or protocol. Enable real-time, dynamic, and pre-scheduled bandwidth modifications as often as you like. Direct communication with your tier 3 engineering POD, enabling you to scale your IT infrastructure without headcount and especially without headaches Deliver high-quality services proactively and at scale with real-time analytics and reports If you need access to third party apps like ServiceNow, the CommandLink API enables streaming push and pull functions with any API enabled app.

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SDWAN|LINK

2 reviews

The CommandLink SD-WAN uses a centralized control function to securely and intelligently connect. This increases application performance and delivers a high-quality user experience, which increases business productivity, agility, and reduces IT spend. Software-Defined wide area networking virtualizes the WAN at the edge by leveraging powerful logic that goes beyond the limitations of MPLS, VPN, and dynamic routing. The outcome delivers seamless multi-wan connectivity for all of your locations, integrating best in class security, vastly improved cloud application performance, and eliminating downtime.

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BandwidthLink

1 review

We simplify Internet and network procurement, installation and migration, and inventory with automation of support that will deliver time back to IT. With CommandLink you have access to every carrier and every access type, including: Fiber, Ethernet, Cable, Broadband, 4G/5G/LTE, Fixed Wireless, and Satellite. Order circuits directly from CommandLink or add your existing circuits to the platform for complete integration. We know how important it is to create a redundant diverse network, but what if you could achieve network diversification without a vendor sprawl? Only with CommandLink can you achieve superior uptime without the headache. Save thousands of accounting hours by consolidating all of your technology bills in a simple easy to ready statement. We built the only IT platform for scale that solves ISP vendor sprawl that doesn’t exist anywhere else. This is Command|Link. We make it easy for our customers to get more done, maximize uptime and improve the bottom line. We designed and integrated the industries best service delivery workflows into the world's only complete IT collaboration software platform. We designed our support process from the ground up, using our proprietary ITSM software to tailor your experience and give you scale. Our software captures what is unique about your business, monitors IT, and automates workflows matched to our brilliant engineering support.

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UCaaS|Link

1 review

The CommandLink UCaaS platform serves as a complete phone management system. Easy to manage and control, the phone system can quickly and seamlessly move from the cloud to your mobile device on a 24/7 basis. Super reliability thanks to the combination of unprecedented voice and data SLAs on the same platform. With full ITSM integration, you have direct access to configuring and monitoring your entire UCaaS platform from a single window. Regardless of the device or environment, the experience is a seamless experience for the agent and the client. Leverage the most advanced call technology to dazzle your audience with features that make your life and their life better.

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Security|Link

1 review

The CommandLink security provides a comprehensive software-based security solution with a number of crucial features and functions designed to ensure that your systems remain well prepared to fend off cyber threats Only with CommandLink will you have the unique ability to consolidate all of your security functions and visibility into a centralized management and policy control panel. CommandLink's unique security architecture enables you to replace the need for separate WAN routers, WAN optimization, and additional security devices with a single solution. Free up your IT staff—let us handle your tactical security. Remove the burden of managing multiple security solutions through a simple consolidated solution from CommandLink.

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CCaaS|Link

0 reviews

The CommandLInk Contact Center as a Service (CCaaS) is a software based contact center technology. With unprecedented voice and network SLAs, CommandLink boasts the industry’s most reliable contact center solution. With the help of proprietary software integrations, CommandLink can help fully automate your customer ticket processing. The best analytics combined with the most comprehensive software integrations enables you to manage your contact center better than anyone else. Manage your entire contact center and technology stack in the same ITSM platform. Supercharge your team with the industry's most comprehensive integration capabilities. Scale your operations through omni-channel support systems, integrating and enabling all possible support routes. With the help of machine learning and the most advanced tools, companies can provide world class support 24/7. Enjoy secure and compliant solutions all the time.

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ISP|Link

0 reviews

ISP|Link, the innovative ISP management platform designed to streamline your network processes, optimize performance, and provide unparalleled visibility into your internet access circuits. Our platform offers a unique blend of advanced technology and industry expertise, empowering your team to achieve extraordinary results.

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CommandLink Reviews

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Verified User in Financial Services
AF
Verified User in Financial Services
12/16/2025
Validated Reviewer
Review source: Organic

Seamless Implementation and Outstanding Support with CommandLink so Far

CommandLink simplified our implementation process by eliminating the need to manage separate contracts with each of our ISPs. Their support has also been excellent; they respond promptly to support events and automatically open tickets when necessary. I am eager to continue working with them in the long term and to gain even more value from their services.
Verified User in Construction
AC
Verified User in Construction
12/15/2025
Validated Reviewer
Verified Current User
Review source: Organic

Flexible Service Sizing Perfectly Fits Our Business Needs

We can tailor the size of services to meet our business needs.
Verified User in Mechanical or Industrial Engineering
AM
Verified User in Mechanical or Industrial Engineering
12/09/2025
Validated Reviewer
Verified Current User
Review source: Organic

Exceptional Support and Responsiveness

I appreciate how responsive they are when I have issues with my network. Whether it's a call back or a follow-up, I have been satisfied.

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HQ Location:
Bothell, Washington, United States

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What is CommandLink?

CommandLink is a technology company that provides managed services and solutions for enterprise networking and communication. They offer a comprehensive suite of services, including SD-WAN, Managed Security, Unified Communications, and Cloud Connectivity. Emphasizing reliability and efficiency, CommandLink aims to enhance business operations by integrating advanced technology with simplified management for IT infrastructures. Their solutions are designed to optimize performance, increase security, and support digital transformation efforts.

Details

Year Founded
2012