S
Shane .
Sr. Customer Support and onboarding Executive
Small-Business (50 or fewer emp.)
"Convenient Call Tracking and Monitoring with Minor Data Accuracy Issues"
What do you like best about Sangoma?
It was very convenient, we could track other agents who were connected on other calls as well. So Everyone was aware who is talking to whom. Moreover multiple functionalities as monitoring others calls as well and listening recorded calls. Great features Review collected by and hosted on G2.com.
What do you dislike about Sangoma?
Sometimes it was a bit inaccurate with the data. But rest everything has been fine. Review collected by and hosted on G2.com.