
It was very convenient, we could track other agents who were connected on other calls as well. So Everyone was aware who is talking to whom. Moreover multiple functionalities as monitoring others calls as well and listening recorded calls. Great features Review collected by and hosted on G2.com.
Sometimes it was a bit inaccurate with the data. But rest everything has been fine. Review collected by and hosted on G2.com.
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This reviewer was offered a nominal gift card as thank you for completing this review.
Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

