TherapyNotes
TherapyNotes™ is the most trusted online practice management and EHR software for behavioral health practices of all sizes. With over 60,000 users, we're considered the largest platform for mental health professionals, offering the most intuitive software and best customer support in the industry. Our streamlined scheduling, notes, billing, and a custom client portal — plus unlimited support and superior security — can help optimize how you manage your practice, letting you focus less on administrative tasks and more on your clients' needs. We offer: • Streamlined scheduling and a personal to-do list that automatically generates tasks based on past activity • Powerful form-based notes, designed specifically for behavioral health • Electronic insurance claims, ERA payment posting, and credit card processing • HIPAA compliancy, keeping your data encrypted, secured, and backed up regularly To learn more about TherapyNotes™, visit TherapyNotes.com, and receive your first month completely free.
Average Rating: 4.4/5.0
Total Reviews: 99
How Do G2 Users Rate TherapyNotes?
- Has the product been a good partner in doing business?: 9.8/10 (Category avg: 8.9/10)
- Telecommunications: 8.3/10 (Category avg: 8.9/10)
- Low Bandwidth Support: 3.3/10 (Category avg: 8.0/10)
- Practice Specific: 4.2/10 (Category avg: 8.7/10)
Who Is the Company Behind TherapyNotes?
- Seller: TherapyNotes
- Year Founded: 2010
- HQ Location: Horsham, PA
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LinkedIn® Page: www.linkedin.com
365 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Therapist
- Top Industries: Mental Health Care, Hospital & Health Care
- Company Size: 79% Small, 15% Medium
What Do G2 Reviewers Say About TherapyNotes?
AI-generated summary from verified user reviews
Pros
- Users highlight the exceptional customer support at TherapyNotes, noting responsiveness and genuine support for clinicians.
- Users appreciate the customizable note templates in TherapyNotes, allowing for tailored interventions in their practice.
- Users appreciate the ease of use of TherapyNotes, highlighting its intuitive navigation and customizable note templates.
- Users value the intuitive and user-friendly access of TherapyNotes, alongside exceptional customer service and responsive support.
- Users value the intuitive and user-friendly document management system of TherapyNotes, enhancing their practice efficiency.
Cons
- Users experience update issues, which sometimes complicate workflows and reveal inadequate customer support responsiveness.
- Users report serious account management issues, including poor customer support and unfulfilled pricing commitments.
- Users are frustrated by billing issues, including unfulfilled pricing promises and ineffective customer support responses.
- Users are frustrated by data management issues that require exporting reports instead of interacting with data directly.
- Users find TherapyNotes to be expensive and unresponsive, with inadequate customer support complicating their experience.
What Are Recent G2 Reviews of TherapyNotes?
"User-Friendly EHR with Fair Pricing, Strong Support, and Continuous Improvements"
Rating: 4.0/5.0 stars
— Verified User in Mental Health Care
"Essential for Clinic Workflow, but Pricey"
Rating: 4.0/5.0 stars
— Phil S.

