# Best Survey Software - Page 16 *By [Nana Serwah Nkrahene](https://research.g2.com/insights/author/nana-nkrahene)* Survey software allows users to create online surveys, quizzes, polls, and other web forms. These are then distributed to an organization's targeted audience to conduct market research or solicit feedback and opinions. For businesses, survey software products provide insight into participants' opinions of events, projects, customer service, or other aspects of their business. Surveys are most often delivered via email blasts or as pop-ups on a company's site. The [best survey tools](https://learn.g2.com/best-survey-tools) can also be leveraged by non-business entities for personal use or in academia to conduct questionnaire-based research. While survey software can have significant overlap with [enterprise feedback management software](https://www.g2.com/categories/enterprise-feedback-management) and [experience management software](https://www.g2.com/categories/experience-management), the three categories are mutually exclusive. EFM products are more specific to business use cases and provide relevant features like Net Promoter Score (NPS) calculation and integrations with CRM software compared to products in the Survey category. They also provide more built-in analysis tools, triggers, and post-feedback actions compared to survey products. Products in the Experience Management category build on the core functionality of EFM by adding features that allow businesses to execute closed-loop actions based on received feedback. Please note: Based on the stacking nature of these groups of products, the Experience Management, Enterprise Feedback Management, and Survey categories are mutually exclusive to provide clarity to the exact feature sets provided by each type of software solution. To qualify for inclusion in the Survey category, a product must: - Enable the creation and customization of questions - Gather, report on, and archive response data - Be shareable and distributable ## Best Survey Software At A Glance - **Leader:** [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - **Highest Performer:** [Leapsome](https://www.g2.com/products/leapsome/reviews) - **Easiest to Use:** [Matter](https://www.g2.com/products/matter-app/reviews) - **Top Trending:** [Tally](https://www.g2.com/products/tally-forms-tally/reviews) - **Best Free Software:** [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) --- **Sponsored** ### Surveybox Surveybox.ai is an all-in-one software solution designed to help users create surveys, gather feedback, and manage customer experiences efficiently. This platform integrates various functionalities, allowing businesses to streamline their feedback processes and gain valuable insights into customer sentiment and preferences. By harnessing the power of artificial intelligence, Surveybox.ai enables organizations to not only collect data but also analyze it effectively, making it a comprehensive tool for enhancing customer engagement. Targeted at businesses of all sizes, Surveybox.ai caters to marketing teams, customer service departments, and product managers who seek to understand their customers better. The platform is particularly useful for organizations looking to enhance their customer experience by gathering actionable feedback. Whether it’s for product development, service improvement, or customer satisfaction analysis, Surveybox.ai provides the necessary tools to facilitate these processes. Its user-friendly interface allows users to create surveys in minutes, ensuring that gathering feedback does not become a cumbersome task. One of the standout features of Surveybox.ai is its ability to automate follow-up actions based on survey responses. This means that businesses can engage with customers promptly, addressing any concerns or acknowledging positive feedback without manual intervention. The automation capabilities not only save time but also enhance the overall customer experience by ensuring timely communication. Additionally, the platform offers robust analytics tools that help users interpret the data collected, providing insights into customer sentiment and the Voice of the Customer (VoC). Surveybox.ai distinguishes itself from other survey tools through its seamless integration of various functionalities into a single platform. Users can manage their surveys, responses, and insights all in one place, which simplifies the workflow and reduces the need for multiple tools. The AI-powered features further enhance the platform's capabilities, allowing for advanced data analysis and trend identification that can inform strategic decisions. By providing a holistic view of customer feedback and experience, Surveybox.ai empowers businesses to make data-driven decisions that can lead to improved customer satisfaction and loyalty. Overall, Surveybox.ai serves as a comprehensive solution for organizations aiming to elevate their customer experience initiatives. With its combination of survey creation, feedback collection, automation, and insightful analytics, it positions itself as a valuable resource for any business looking to understand and respond to their customers effectively. [Visit company website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=28&secure%5Bdisplayable_resource_id%5D=28&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=28&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1560488&secure%5Bresource_id%5D=28&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsurvey%3Fpage%3D16&secure%5Btoken%5D=3e51d03d7097011670cedf294ea56daf65ee922204d4b4183f6ff461411f236b&secure%5Burl%5D=https%3A%2F%2Fsurveybox.ai%2Fpricing%2Flifetime&secure%5Burl_type%5D=custom_url) --- ## Top-Rated Products (Ranked by G2 Score) ### 1. [FeedbackSense](https://www.g2.com/products/feedbacksense/reviews) Cloud-based survey platform that helps businesses create, analyze, and manage customer feedback via online surveys. **Average Rating:** 3.8/5.0 **Total Reviews:** 2 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Permissions:** 10.0/10 (Category avg: 8.6/10) - **Question Types:** 10.0/10 (Category avg: 8.8/10) - **Data Exporting:** 10.0/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [Abdul Samad](https://www.g2.com/sellers/abdul-samad) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Small-Business ### 2. [Gojiberry](https://www.g2.com/products/gojiberry/reviews) Post-purchase surveys, 5-second tests, and 1:1 interviews to improve your marketing, UX, and product **Average Rating:** 4.5/5.0 **Total Reviews:** 2 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Permissions:** 10.0/10 (Category avg: 8.6/10) - **Data Exporting:** 10.0/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [EDOCODE](https://www.g2.com/sellers/edocode) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Small-Business #### Pros & Cons **Pros:** - Customer Support (1 reviews) - Integrations (1 reviews) - Time-saving (1 reviews) **Cons:** - Expensive (1 reviews) ### 3. [IdSurvey](https://www.g2.com/products/idsurvey/reviews) IdSurvey is a powerful and flexible survey software developed by IdWeb Srl, a tech company based in Italy with over 20 years of experience in professional market research solutions. Founded in the early 2000s, IdWeb has grown steadily and now serves clients in more than 40 countries worldwide, from independent research firms to large enterprises and public institutions. IdSurvey is an all-in-one survey and data collection software that supports the three main methodologies: CATI (Computer-Assisted Telephone Interviewing) CAWI (Computer-Assisted Web Interviewing) CAPI (Computer-Assisted Personal Interviewing) With IdSurvey, users can design complex questionnaires using an intuitive interface or advanced scripting (IdCode), distribute surveys across multiple channels, manage fieldwork efficiently, and analyze data in real time. Key Features: Multi-mode data collection (CATI, CAWI, CAPI) in a single platform Intuitive survey builder with logic, branching, quotas, and piping Advanced scripting with IdCode for full customization Real-time monitoring and analytics dashboards Panel and contact management tools Support for multilingual and multi-country surveys GDPR-compliant data security and flexible deployment (cloud or on-premises) Why choose IdSurvey? IdSurvey helps research teams streamline the entire survey process, from setup to reporting, while maintaining full control and data accuracy. Whether you conduct customer satisfaction surveys, public opinion polling, academic research, or social studies, IdSurvey adapts to your needs with unmatched flexibility. **Average Rating:** 4.3/5.0 **Total Reviews:** 2 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Permissions:** 10.0/10 (Category avg: 8.6/10) - **Question Types:** 10.0/10 (Category avg: 8.8/10) - **Data Exporting:** 10.0/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [IdWeb s.r.l.](https://www.g2.com/sellers/idweb-s-r-l) - **Year Founded:** 2001 - **HQ Location:** Città di Castello, IT - **Twitter:** @idsurveysw (1,195 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/idsurveysw/ (6 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 67% Small-Business, 33% Mid-Market ### 4. [Imperium](https://www.g2.com/products/imperium-imperium/reviews) Imperium is a provider of automated data integrity solutions designed to enhance the quality and reliability of survey and database information. By leveraging advanced technologies, Imperium ensures that datasets are accurate, free from duplicates, and protected against fraudulent activities, thereby empowering organizations to make informed decisions based on trustworthy data. Key Features and Functionality: - Survey Data Quality Solutions: Imperium offers next-generation tools that automatically detect and eliminate issues such as duplicate entries, fraudulent responses, and bot-generated data, ensuring the integrity of survey results. - Database Hygiene Solutions: The platform provides comprehensive services to cleanse and maintain databases, removing inaccuracies and outdated information to uphold data quality. - Certification Program: Imperium's exclusive certification program offers a recognized seal of approval, assuring clients of the highest standards in data quality and integrity. Primary Value and Problem Solved: Imperium addresses the critical challenge of data quality in market research and database management. By implementing fully automated processes, it ensures that organizations have access to high-value, accurate datasets, free from duplicates, fraudsters, bots, and survey farms. This commitment to data integrity enables businesses to make confident, data-driven decisions, enhancing their operational efficiency and strategic planning. **Average Rating:** 4.8/5.0 **Total Reviews:** 2 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Permissions:** 9.2/10 (Category avg: 8.6/10) - **Question Types:** 9.2/10 (Category avg: 8.8/10) - **Data Exporting:** 9.2/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [Imperium](https://www.g2.com/sellers/imperium) - **HQ Location:** Shelton, US - **LinkedIn® Page:** https://www.linkedin.com/company/imperium/ (40 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 50% Mid-Market, 50% Small-Business ### 5. [Inbrain Full Services Market Research](https://www.g2.com/products/inbrain-full-services-market-research/reviews) Supercharge your mobile app's revenue with rewarded surveys. **Average Rating:** 4.3/5.0 **Total Reviews:** 2 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.9/10) - **Permissions:** 8.3/10 (Category avg: 8.6/10) - **Question Types:** 8.3/10 (Category avg: 8.8/10) - **Data Exporting:** 10.0/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [INBRAIN](https://www.g2.com/sellers/inbrain) - **Year Founded:** 2015 - **HQ Location:** Atlanta, US - **Twitter:** @inbrainai (76 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/inbrainai/ (7 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Small-Business ### 6. [Instant AI-Powered Surveys](https://www.g2.com/products/instant-ai-powered-surveys/reviews) Instantly test your Product, Ad, Social Media Post, Content or Idea with AI-powered people who think and behave like real humans. See what works, what flops and what needs fixing before you waste time or money. No guesswork, No risk, No awkward surprises! **Average Rating:** 4.8/5.0 **Total Reviews:** 2 **User Satisfaction Scores:** - **Permissions:** 10.0/10 (Category avg: 8.6/10) - **Question Types:** 10.0/10 (Category avg: 8.8/10) - **Data Exporting:** 10.0/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [AiClone](https://www.g2.com/sellers/aiclone) - **Year Founded:** 2023 - **HQ Location:** Pelham, US - **LinkedIn® Page:** https://www.linkedin.com/company/aiclone/ (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Small-Business ### 7. [Interacts](https://www.g2.com/products/interacts/reviews) Interacts is a simple tool that makes remote collaboration engaging and productive in minutes. Run agile activities, retrospectives, brainstorming, and team building sessions fast. Get rich input in your meetings and workshops quickly and easily with sticky notes, polls, word clouds, voted questions, and more. **Average Rating:** 4.0/5.0 **Total Reviews:** 2 **Seller Details:** - **Seller:** [Viszen](https://www.g2.com/sellers/viszen) - **Year Founded:** 2021 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/interactsapp/ (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 50% Mid-Market, 50% Small-Business ### 8. [iziSurvey](https://www.g2.com/products/izisurvey/reviews) ziSurvey is a software platform that offers the ability to easily create custom surveys with innovative features while drastically lowering data collection costs and minimizing human error. **Average Rating:** 4.0/5.0 **Total Reviews:** 2 **Seller Details:** - **Seller:** [iziSurvey](https://www.g2.com/sellers/izisurvey) - **Year Founded:** 2013 - **HQ Location:** N/A - **Twitter:** @iziSurvey (156 Twitter followers) - **LinkedIn® Page:** http://www.linkedin.com/company/izisurvey (2 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 50% Mid-Market, 50% Small-Business ### 9. [JAMBO Market Research Software](https://www.g2.com/products/jambo-market-research-software/reviews) JAMBO Market Research Software supplies complete and integrated software systems for professional market research. **Average Rating:** 4.8/5.0 **Total Reviews:** 2 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [JAMBO Market Research Software](https://www.g2.com/sellers/jambo-market-research-software) - **Year Founded:** 2004 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 67% Small-Business, 33% Mid-Market ### 10. [Kantar Marketplace](https://www.g2.com/products/kantar-marketplace/reviews) Kantar Marketplace is an automated market research platform designed for insights professionals, marketers and agencies who want to test, learn and move faster. The platform is built on a foundation of industry-leading expertise and proven methodologies, delivering results in hours, not days. It features a range of consumer insights tools including both survey and AI-based research solutions. Our best-in-class analytics dashboards give you control of your view, so you can interpret your results effortlessly. Compare results across tests or versus our norms. The platform is built to flex with your needs, so you can tap into the right amount of support for each project, choosing from self-serve, guided self-serve and expert service options. Available in 70+ markets worldwide. **Average Rating:** 4.7/5.0 **Total Reviews:** 5 **User Satisfaction Scores:** - **Permissions:** 8.3/10 (Category avg: 8.6/10) - **Question Types:** 10.0/10 (Category avg: 8.8/10) - **Data Exporting:** 10.0/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [Kantar](https://www.g2.com/sellers/kantar-f8d2ca54-acec-4b80-ad53-5bfacc8598a9) - **Year Founded:** 1992 - **HQ Location:** London, GB - **LinkedIn® Page:** https://www.linkedin.com/company/kantar (25,563 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 50% Mid-Market, 33% Enterprise #### Pros & Cons **Pros:** - Ease of Use (2 reviews) - Market Research (2 reviews) - Accessibility (1 reviews) - AI Features (1 reviews) - Analytics (1 reviews) **Cons:** - Integration Issues (1 reviews) - Limited Features (1 reviews) - Limited Flexibility (1 reviews) - Limited Integration (1 reviews) - Missing Features (1 reviews) ### 11. [LazyMonkey](https://www.g2.com/products/lazymonkey/reviews) LazyMonkey revolutionizes feedback collection and analysis with its innovative QR code-based software solution. Serving industries spanning healthcare, business, malls, universities, banking, and public services, LazyMonkey offers a comprehensive platform for real-time feedback management. By leveraging QR code technology, businesses can effortlessly solicit feedback from customers, patients, students, or visitors, enabling them to gain actionable insights into service quality and customer satisfaction levels. **Average Rating:** 4.5/5.0 **Total Reviews:** 2 **User Satisfaction Scores:** - **Permissions:** 9.2/10 (Category avg: 8.6/10) - **Question Types:** 10.0/10 (Category avg: 8.8/10) - **Data Exporting:** 10.0/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [LazyMonkey](https://www.g2.com/sellers/lazymonkey) - **Year Founded:** 2017 - **HQ Location:** Delhi, IN - **LinkedIn® Page:** https://www.linkedin.com/company/lazymonkey/ (14 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Small-Business ### 12. [Loops](https://www.g2.com/products/loops-loops/reviews) The world’s best creatives build the world’s best brands in Loops. Made by creatives for creatives, it's the only insight platform purpose built for iteration. Design and creative processes are iterative already but without data, often subjective - Loops de-risks your creative process by shining a consumer light on each step so you don’t get lost. Easy To Setup: You don’t need to be a research expert to use Loops. A simple inutitve UX means you can get to value fast. Access Any Audience: With access to 110m consumers around the world, specify the exact profile for feedback and insight. Get Answers In Under An Hour: Once a test is set live see first responses in less than 30 minutes - with typical tests fully completing in less than 12 hours. Simple, Clear Results: See quant and qual data presented as easy-to-understand, comprehensive results, that anyone can understand. 1-Click Analysis: Use our AI to synthesize massive amounts of data into clear and actionable insights. Build Custom Templates: Save time and effort by standardising popular question sets and audience profiles. Team Management: Invite team members and collaborate on iterative testing. Instant Support: Dedicated customer success team ensures a seamless experience. **Average Rating:** 4.5/5.0 **Total Reviews:** 2 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Permissions:** 9.2/10 (Category avg: 8.6/10) - **Question Types:** 9.2/10 (Category avg: 8.8/10) - **Data Exporting:** 9.2/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [Loops](https://www.g2.com/sellers/loops-0342d9e5-cc5e-425b-a4dd-309853ba3bb2) - **Year Founded:** 2020 - **HQ Location:** LONDON, GB - **LinkedIn® Page:** https://www.linkedin.com/company/useloops/ (14 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Enterprise ### 13. [OnePulse](https://www.g2.com/products/onepulse/reviews) For leaders of business and brand, OnePulse is the consumer insights platform that empowers you to turn real-time opinions into actionable data so you can quickly validate assumptions and make mission-critical decisions with confidence. **Average Rating:** 4.0/5.0 **Total Reviews:** 2 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 3.3/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [OnePulse](https://www.g2.com/sellers/onepulse) - **Year Founded:** 2013 - **HQ Location:** Austin, Texas, United States - **Twitter:** @OnePulseApp (2,856 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/onepulse (42 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Small-Business ### 14. [other health care](https://www.g2.com/products/other-health-care/reviews) Perdeca is used for solo and group decision-making. **Average Rating:** 4.0/5.0 **Total Reviews:** 2 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Perdeca Decision Assistant](https://www.g2.com/sellers/perdeca-decision-assistant) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 50% Mid-Market, 50% Enterprise #### Pros & Cons **Pros:** - Customer Support (1 reviews) **Cons:** - Survey Issues (1 reviews) ### 15. [other vertical industry](https://www.g2.com/products/other-vertical-industry/reviews) Swurveys is a user feedback management and brand engagement tool. **Average Rating:** 3.7/5.0 **Total Reviews:** 3 **User Satisfaction Scores:** - **Permissions:** 8.3/10 (Category avg: 8.6/10) - **Question Types:** 6.7/10 (Category avg: 8.8/10) - **Data Exporting:** 6.7/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [Swurveys](https://www.g2.com/sellers/swurveys) - **Year Founded:** 2018 - **HQ Location:** Seattle, US - **LinkedIn® Page:** https://www.linkedin.com/company/thece (9 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 67% Mid-Market, 33% Small-Business ### 16. [Pinnion](https://www.g2.com/products/pinnion/reviews) Publishing new polls and quizzes to increase engagement and social referrals is easy. We deliver custom templates designed to your precise branding requirements. **Average Rating:** 4.5/5.0 **Total Reviews:** 2 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Pinnion](https://www.g2.com/sellers/pinnion) - **Year Founded:** 2010 - **HQ Location:** Kirkland, US - **LinkedIn® Page:** https://www.linkedin.com/company/pinnion/ (2 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Mid-Market ### 17. [PollBagel](https://www.g2.com/products/pollbagel/reviews) Free poll maker & creation tool **Average Rating:** 4.0/5.0 **Total Reviews:** 2 **Seller Details:** - **Seller:** [PollBagel](https://www.g2.com/sellers/pollbagel) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 50% Mid-Market, 50% Small-Business ### 18. [PollUnit](https://www.g2.com/products/pollunit/reviews) PollUnit is an online platform that enables users to create and conduct various types of polls, surveys, photo contests and voting events. The platform offers a range of features to facilitate the entire process, from creating polls to analyzing the results. **Average Rating:** 4.3/5.0 **Total Reviews:** 2 **User Satisfaction Scores:** - **Permissions:** 9.2/10 (Category avg: 8.6/10) - **Question Types:** 9.2/10 (Category avg: 8.8/10) - **Data Exporting:** 9.2/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [PollUnit UG (haftungsbeschränkt)](https://www.g2.com/sellers/pollunit-ug-haftungsbeschrankt) - **HQ Location:** München, DE - **Twitter:** @mypollunit (14 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/pollunit/ (2 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 50% Small-Business, 50% Enterprise ### 19. [Primo Survey](https://www.g2.com/products/primo-survey/reviews) Primo Survey is an online software tool that enables users to create surveys, questionnaires and online polls. **Average Rating:** 4.5/5.0 **Total Reviews:** 2 **User Satisfaction Scores:** - **Permissions:** 6.7/10 (Category avg: 8.6/10) - **Question Types:** 8.3/10 (Category avg: 8.8/10) - **Data Exporting:** 6.7/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [Primo Survey Software](https://www.g2.com/sellers/primo-survey-software-a3cc6de4-0415-4a7c-87cf-75d3fdbc517c) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 50% Small-Business, 50% Enterprise #### Pros & Cons **Pros:** - Ease of Creation (1 reviews) - Simple (1 reviews) - Time-saving (1 reviews) **Cons:** - Outdated Design (1 reviews) ### 20. [QPoint Survey](https://www.g2.com/products/qpoint-survey/reviews) QPoint is a web based software tool for creating forms, surveys or quizzes. **Average Rating:** 4.8/5.0 **Total Reviews:** 2 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Q-Bit d.o.o.](https://www.g2.com/sellers/q-bit-d-o-o) - **Year Founded:** 2013 - **HQ Location:** Zagreb, HR - **Twitter:** @QPointSurvey (328 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5024307 (2 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 50% Enterprise, 50% Mid-Market ### 21. [QuizMaker](https://www.g2.com/products/quiz-maker-quizmaker/reviews) QuizMaker is an AI-powered platform designed to simplify the creation, sharing, and analysis of interactive quizzes. It caters to educators, businesses, and content creators by offering tools that transform topics into engaging assessments within minutes. With its intuitive interface, users can generate quizzes from various sources, customize them extensively, and distribute them seamlessly across multiple channels. The platform also provides in-depth analytics to track performance and enhance learning outcomes. Key Features and Functionality: - AI-Powered Quiz Creation: Automatically generate questions from topics, URLs, or PDF files, complete with detailed explanations, saving significant time in content development. - Customization Options: Utilize a WYSIWYG editor to style questions and answers, incorporate images, and organize content into groups with adjustable difficulty levels. - Flexible Sharing Methods: Share quizzes via QR codes, short URLs, or embed them directly into websites, with options for password protection and email whitelisting to control access. - Comprehensive Analytics: Access detailed statistics on quiz performance, including completion times and question difficulty, to gain insights and improve future quizzes. - Multi-Language Support: Translate quizzes into multiple languages with a single click, making content accessible to a diverse audience. Primary Value and User Solutions: QuizMaker addresses the challenges of time-consuming quiz creation and the need for effective audience engagement. By leveraging AI, it streamlines the development process, allowing users to focus on delivering quality content. The platform's customization and sharing capabilities ensure quizzes are tailored to specific audiences and easily accessible. Additionally, the robust analytics provide valuable feedback, enabling continuous improvement of assessments and enhanced learning experiences. **Average Rating:** 4.0/5.0 **Total Reviews:** 2 **Seller Details:** - **Seller:** [Quiz Maker](https://www.g2.com/sellers/quiz-maker) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 50% Enterprise, 50% Small-Business ### 22. [RapidoReach](https://www.g2.com/products/rapidoreach-rapidoreach/reviews) Do-It-Yourself social and market research sample and surveys. The new standard in research. Bringing the scale of mobile apps to the insights industry, Rapidoreach was founded to help any business access critical market data about their products and services. Our Audience Network connects tens of millions of people with surveys in the apps and games they use everyday. Through this network we deliver unprecedented reach, and are quickly becoming the data collection backbone for the research industry. By connecting marketers & researchers with everyday mobile users, we are building the next generation of research products. RapidoReach is a research technology company that connects surveys to 60M+ respondents via mobile apps and games. We exist to make it easy, fast and cheap to know what people think, feel and do. We aspire to make doing primary research so easy, that it becomes the reflexive behavior when the answer to a question doesn't already exist. Driven by strong fundamentals of business, excessive obsession with data quality, the company is profitable and growing rapidly. **Average Rating:** 4.5/5.0 **Total Reviews:** 2 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.9/10) - **Permissions:** 8.3/10 (Category avg: 8.6/10) - **Question Types:** 6.7/10 (Category avg: 8.8/10) - **Data Exporting:** 8.3/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [RapidoReach](https://www.g2.com/sellers/rapidoreach) - **HQ Location:** New York, US - **LinkedIn® Page:** https://www.linkedin.com/company/76962893 (2 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 50% Enterprise, 50% Small-Business ### 23. [SatisFacts](https://www.g2.com/products/satisfacts/reviews) SatisFacts provides a comprehensive suite of products and services to support your success in resident retention and reputation management. **Average Rating:** 4.3/5.0 **Total Reviews:** 2 **User Satisfaction Scores:** - **Permissions:** 8.3/10 (Category avg: 8.6/10) - **Question Types:** 8.3/10 (Category avg: 8.8/10) - **Data Exporting:** 8.3/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [SatisFacts](https://www.g2.com/sellers/satisfacts-b404fb3f-32e3-40ba-b7a5-b40527783238) - **Year Founded:** 2000 - **HQ Location:** El Segundo, US - **LinkedIn® Page:** https://www.linkedin.com/company/satisfacts (15 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 50% Mid-Market, 50% Small-Business #### Pros & Cons **Pros:** - Ease of Use (1 reviews) - Easy Implementation (1 reviews) ### 24. [Sawtooth Software Discover](https://www.g2.com/products/sawtooth-software-sawtooth-software-discover/reviews) Discover is a web-based platform that supports choice-based conjoint (CBC), MaxDiff best-worst item scaling (MaxDiff), and general interviewing. Discover allows you to create your surveys from a web browser. There is no software to download or install. Discover is simple, it provides a seamless experience from authoring and fielding the survey to analysis and market simulations. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **User Satisfaction Scores:** - **Permissions:** 10.0/10 (Category avg: 8.6/10) - **Question Types:** 10.0/10 (Category avg: 8.8/10) - **Data Exporting:** 10.0/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [Sawtooth Technologies](https://www.g2.com/sellers/sawtooth-technologies) - **Year Founded:** 1983 - **HQ Location:** Northbrook, IL - **Twitter:** @SawtoothConsult (606 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sawtooth-software/ (54 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Small-Business ### 25. [ScoreApp](https://www.g2.com/products/scoreapp/reviews) ScoreApp makes it easy to attract warm leads and convert data into results through interactive funnels. From lead magnets and waitlists to onboarding questionnaires and quizzes – scorecards engage your audience, qualify leads, and deliver personalized insights that drive growth. **Average Rating:** 4.3/5.0 **Total Reviews:** 3 **User Satisfaction Scores:** - **Permissions:** 7.8/10 (Category avg: 8.6/10) - **Question Types:** 8.3/10 (Category avg: 8.8/10) - **Data Exporting:** 7.2/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [ScoreApp](https://www.g2.com/sellers/scoreapp) - **Year Founded:** 2019 - **HQ Location:** Milton Keynes, UK - **Twitter:** @itsscoreapp (1,146 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/scoreapp/ (27 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 67% Small-Business, 33% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (2 reviews) - Intuitive (2 reviews) - Customer Support (1 reviews) - Customization (1 reviews) - Flexibility (1 reviews) **Cons:** - Difficult Usability (1 reviews) - Limited Features (1 reviews) - Time-Consuming (1 reviews) ## Parent Category [Collaboration & Productivity Software](https://www.g2.com/categories/collaboration-productivity) ## Related Categories - [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) - [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) - [User Research Tools](https://www.g2.com/categories/user-research) --- ## Buyer Guide ### What You Should Know About Survey Software ### What is Survey Software? Survey software allows users to create various survey types to gather information. These solutions are useful across a wide range of industries and for collecting different sets of information. Businesses can gather customer feedback to inform their product development and marketing strategies. This information can also be used to develop internal employee engagement strategies. Survey software can even be used to poll constituents in a political district. That data is then used to shape campaign strategies. Mobile survey software applications have now expanded the possibilities for use. In short, survey software is a multiuse tool that is limited only by the creativity of its users during deployment. Key Benefits of Survey Software - Collect feedback and data efficiently - Leverage data to develop strategy - Gain customer insight - Manage the survey process ### Why Use Survey Software? Survey software has many different use cases. Businesses may use survey software to shape product development based on customer feedback, and educational institutions use survey software to assess their academic programs and employees. Corporations may use it to solicit feedback from employees, take that feedback, and use it to create an employee engagement strategy. Survey tools can be used during live events and even in the field to collect valuable data. **Product Development —** Products, be they software products or otherwise, can always improve. Internal product teams are often extremely close to the product they’re developing, so it can be difficult to stay objective and maintain an unbiased perspective when it comes to evaluating potential areas for improvement. Survey software can be used prelaunch to help teams put together a comprehensive, customer-focused product or postlaunch to help product teams tweak the product to improve it. **Education Program Assessment —** Academic program surveys have long been a part of university-level courses. They give students a voice that can be heard by the administration by producing teacher evaluations. Course evaluations are also given to compile feedback about the actual structure and content of the course itself. The feedback is then used to improve teacher performance and increase the amount of value students are seeing from their courses. **Employee Feedback —** One of the use cases of survey software is gathering employee feedback. These surveys are often anonymous to solicit the most accurate, unfiltered feedback from employees. Businesses then compile the data gathered from employees during the survey and analyze it. Management and human resources teams then use the insights gained through the analysis of the data to identify employee-highlighted problem areas and put in place active strategies to improve those areas. While survey tools can be used to solicit employee feedback, employee engagement tools contain both survey features and comprehensive tools to address employee concerns and increase engagement levels. ### Who Uses Survey Software? HR departments, educational institutions (typically universities), product teams, marketers, and researchers all use survey software. Because survey software can be used to structure and distribute surveys in a multitude of ways, the user base is extremely diverse and the use cases varied. Each group uses survey software to gather specific sets of information. **Marketers —** Marketers use survey software to gauge customer reaction to advertisements and campaigns they produce. They also use these solutions to conduct in-depth market research, laying the groundwork for product development and marketing campaigns by seeing what their target demographic wants and needs. **Academic Researchers —** Researchers use survey software to collect the data that drives their insights. A lot of academic research, particularly in the social sciences, is conducted using surveys, and survey software is increasingly used to carry out those surveys. **HR Departments —** Human resources professionals use survey software to carry out employee satisfaction surveys. These surveys typically hit on things like employee happiness, the perceived availability of career advancement opportunities, company culture, and more. Tools, like the net promoter score (NPS), can be tabulated from the answers given to gauge overall employee contentment with their workplace. **Product Teams —** Product teams can use survey software to solicit customer feedback on their product. They can ask questions about specific features, desired features, and more to improve upon their existing product. This can always be a vital tool but is particularly useful in the initial stages of development. ### Kinds of Survey Software There are three main types of survey software: telephone, in-person, and web-based. Telephone survey software automates the process of calling people and collecting and recording their answers. Computer-assisted in-person survey software is designed to be used for in-depth answer collection when both parties, interviewer and interviewee are in the same room. There are prompts delivered via the software interface on both sides. Entirely web-based survey software is the most common type and is conducted entirely online. ### Survey Software Features Survey software often contains, but is not limited to, the following features: **Survey Builder —** Survey software comes with a feature, often a drag-and-drop tool, that enables users to easily build surveys within the solution. This tool allows users to craft every aspect of the survey, including the form of question, the layout of the survey, and more. **Survey Template —** Survey solutions typically offer pre-built templates for users to save time when creating surveys. These templates will vary depending on the type of survey being constructed. For example, a survey to gather feedback for academic research will look a lot different from a market research survey put together by a marketing team. **Multimedia Support —** Certain surveys work better when there is rich media included. Some survey solutions offer the ability to include multimedia like images, videos, and more. **Analytics —** This feature allows users to gain insights from the data collected within the software. The analytics capabilities within survey software can range from fairly basic to quite complex, with the ability to have different types of weighting, filtering, and multivariable analysis. **Email Distribution —** Use email to distribute survey questions. This feature may be an integration or just built in to the application itself. **Mobility —** This feature allows users to distribute surveys via mobile devices, which is an increasingly important feature to have, as people spend more time and conduct more activity on their phones and tablets than ever before. #### Additional Survey Software Features **Multilingual Support —** The ability to produce surveys in multiple languages can be vital if conducting international data collection. **White-Labeling —** This feature allows users to completely brand their surveys with their company or organization logo and feel. The fully branded survey may be helpful in raising brand awareness. **Answer Scoring —** Survey software can calculate survey scores automatically, which is dependent on the scoring algorithm for each survey. The algorithm sets the weight of different questions to determine the final score. **Answer Flows —** This feature handles the survey’s reaction to different answers that are given. As users go through the survey, different paths may be taken, depending on their answers to certain questions. ### Trends Related to Survey Software There are several trends that are currently affecting the survey software market. Some of the major ones include an increase in focus on the customer experience with the product, a paradigm shift to thinking about the customer experience as a whole. **Customer Experience Ecosystem —** Companies have begun to focus on every single customer touchpoint. Instead of just focusing on surveying for product feedback, companies will use survey tools to gain insights into how customers perceive their support and all of the other interaction points with the company. The multiuse nature of survey software will facilitate the gathering of this data. **Real User Feedback —** This is an increasingly important aspect of solidifying trust in a customer base. Potential customers want to see real user feedback to verify a product’s qualifications. This feedback is often collected using survey software, which allows customers to air grievances or wholeheartedly endorse products. The important thing here is the transparency that real user reviews allow a company to stamp its product with. **Multi-Channel Options —** The public is living in different portions of the digital world more and more. The increase in mobile phone usage that accompanied the proliferation of smartphones has driven an increased need for companies to reach customers at different touchpoints. Mobile versions of survey software applications are popping up everywhere, allowing users to gather data from multiple channels. Certain people still prefer phone surveys. Survey software has adapted to cover all available avenues to questioning. **Artificial Intelligence —** The rise of AI has affected the survey industry, in addition to many others. Applications are now using machine learning to help surveyors engineer new question sets and analyze the data they receive from those they survey. The number of survey solutions that incorporate machine learning and AI in their software should continue to increase going forward. **Personalized Questions —** Personalized question sets are the new normal. As survey solutions offer increasingly complex survey creation options, including skip logic and varied survey paths dependent on the answers to survey questions, there are more options for surveyors to engineer complicated surveys that will get them valuable data. **Pulse Surveys —** Pulse surveys are increasing in popularity. These are extremely short surveys, often just a question long, to gauge customer satisfaction. (You may have seen these in retail stores or airports, where the question is often about how your experience was and the possible answers range from a sad face to a smiley face.) Survey software will accomodate more of these pulse surveys going forward. ### Potential Issues with Survey Software **Subpar Answers —** This is a potential issue that can hamper the data collection process, particularly during anonymous surveys. If someone’s name is not attached to something, they might feel less of an obligation to fill out answers to the extent they otherwise might. **Survey Question Ambiguity —** This issue is not exclusive to surveys conducted with survey software but is still something to be aware of. If a company wants to use the data gathered by their survey, it should ensure that the open-ended questions are clear and the answers can be standardized. Ambiguities in the questions can lead to bad data, which then defeats the purpose of carrying the survey out in the first place. **Privacy —** The issue of survey data being exposed is always a concern, so organizations should take extra steps to ensure that the data they collect is being protected. ### Software and Services Related to Survey Software Survey software often integrates with third-party solutions in [marketing software](https://www.g2.com/categories/marketing) categories. [**CRM Software**](https://www.g2.com/categories/crm) **—** Survey solutions sometimes integrate with CRM software to provide users with survey data attached to customer profiles. **Marketing Software —** Survey software also usually interacts with marketing software to provide marketing solutions with access to data that can help shape strategy. ### What are the best software tools for creating professional surveys? Here are some leading software platforms for creating professional, high-quality surveys with ease: - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) offers advanced survey templates and logic features that make it easy to design polished, professional-grade surveys. - [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research-formerly-corexm/reviews)provides enterprise-level survey capabilities with deep analytics, ideal for high-stakes research and strategic feedback. - [Typeform](https://www.g2.com/products/typeform/reviews) creates visually engaging, conversational surveys that feel more interactive and user-friendly for respondents. - [Jotform](https://www.g2.com/products/jotform/reviews) combines powerful form-building with customizable survey layouts to support professional branding and design flexibility. - [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) delivers robust survey tools with multilingual support and analytics, perfect for global teams seeking polished insights. ### What are the most user-friendly survey software tools for small teams? Here are some of the most user-friendly survey tools ideal for [small teams](https://www.g2.com/categories/survey/small-business) looking to gather quick, actionable insights: - [Google Workspace (Forms)](https://www.g2.com/products/google-workspace/reviews) is easy to set up and share. Google Forms is ideal for small teams looking to create quick surveys with built-in collaboration. - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) offers a clean interface and seamless integration with Microsoft 365, making it a natural fit for small teams already using Office tools. - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) delivers conversational, mobile-friendly surveys with a minimal learning curve—perfect for small teams focused on engagement. - [Jotform](https://www.g2.com/products/jotform/reviews) provides a drag-and-drop builder with flexible templates, enabling small teams to launch polished surveys without technical skills. - [Typeform](https://www.g2.com/products/typeform/reviews) features a visually appealing, step-by-step format that enhances the user experience and simplifies data collection for lean teams.