--- title: ResponseSuite Reviews meta_title: 'ResponseSuite Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 27 reviews by the users' company size, role or industry to find out how ResponseSuite works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 27 scale: '5' date_modified: '2026-09-28' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # ResponseSuite Reviews **Vendor:** ResponseSuite **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.2/5.0 **Total Reviews:** 27 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About ResponseSuite ResponseSuite is a dynamic survey platform designed to enhance marketing strategies by integrating customer feedback directly into marketing systems. It enables businesses to create customized surveys that not only gather valuable insights but also automate personalized follow-ups, thereby increasing customer engagement and boosting sales. With its intuitive drag-and-drop builder, ResponseSuite simplifies the survey creation process, making it accessible for users without technical expertise. Key Features and Functionality: - Drag-and-Drop Survey Builder: Easily create surveys with a user-friendly interface that requires no coding knowledge. - Conditional Skip Logic: Enhance respondent experience by displaying or hiding questions based on previous answers, ensuring relevance and improving completion rates. - Scoring and Ratings: Assign scores to responses, allowing for the creation of quizzes or assessments that can display results immediately or trigger specific marketing actions. - Customizable Templates and Branding: Tailor surveys to reflect your brand identity with customizable templates, colors, logos, and images. - Email Marketing Integration: Seamlessly connect with popular email marketing platforms like ActiveCampaign, AWeber, ConvertKit, and Mailchimp to automate follow-ups and segment audiences based on survey responses. - Smart Thank You Pages: Direct respondents to different thank you pages or offers based on their answers, enhancing personalization and conversion opportunities. - Publishing and Embedding Options: Share surveys via unique links, embed them on websites with a single line of code, or customize URLs for social sharing. - Advanced Reporting and Analytics: Utilize real-time data reporting, drag-and-drop report builders, and integration with tools like Google Analytics to monitor performance and gain actionable insights. Primary Value and Solutions Provided: ResponseSuite empowers businesses to transform customer feedback into actionable marketing strategies. By integrating survey data with existing marketing tools, it facilitates personalized communication, audience segmentation, and targeted advertising. This approach not only enhances customer engagement but also drives higher conversion rates and sales. The platform's emphasis on ease of use, combined with its robust features, makes it an invaluable asset for marketers aiming to leverage data-driven decision-making to foster business growth. ## ResponseSuite Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users praise the **ease of use** of ResponseSuite, highlighting its simple setup and effective customization options. (3 reviews) - Users appreciate the **customization options** in ResponseSuite, enabling intuitive survey design and seamless tool integration. (2 reviews) - Users appreciate the **setup ease** of ResponseSuite, enjoying its intuitive drag & drop features and customization options. (2 reviews) - Users appreciate the **ease of creating surveys** with ResponseSuite, enjoying its intuitive drag-and-drop editor and integration features. (1 reviews) - Users appreciate the **easy integrations** of ResponseSuite, enabling seamless survey creation and marketing tool compatibility. (1 reviews) - Efficiency (1 reviews) - Integrations (1 reviews) - Users appreciate the **intuitive drag-and-drop editor** of ResponseSuite, facilitating easy survey creation and customization. (1 reviews) - Users value the **simplicity and ease of use** of ResponseSuite, making setup and service hassle-free. (1 reviews) **What users dislike:** - Users find the **design outdated** , wishing for a more modern interface and enhanced functionality on mobile devices. (2 reviews) - Users note **integration issues** with ResponseSuite, including outdated design and limited mobile experience affecting functionality. (1 reviews) - Users find the **limited data analysis** capabilities of ResponseSuite to be a significant drawback affecting insights and functionality. (1 reviews) - Users find the **user interface not user-friendly** , as it requires a modern refresh for better usability and aesthetics. (1 reviews) ## ResponseSuite Reviews ### 1. Bringing More Structure to Surveys and Feedback Activities **Rating:** 4.5/5.0 stars **Reviewed by:** Ishan S. | Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator, Hospital & Health Care, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** June 01, 2026 **What do you like best about ResponseSuite?** I work as a Dietician and Nutritionist, manage a homeopathy clinic, and also create health education content. What I like best about ResponseSuite is that it helps me create and manage surveys in a way that feels organized and easy to follow. I often use surveys for wellness programs, lifestyle assessments, health education activities, and understanding participant opinions, so having everything managed from one place is helpful. Survey builder is simple to use, and I like that different question types can be added based on the information I want to collect. Creating surveys, arranging questions, customizing forms, and managing participant responses feels straightforward without making the process complicated. The survey design and sharing options are also useful because they help me reach different groups more efficiently. Another thing I find valuable is being able to track responses and review survey results in an organized way. This makes it easier to understand participation patterns, review feedback, and identify areas where additional guidance or educational content may be useful. The reporting features help keep survey information structured and easier to review later. Performance has been good during regular use. Creating surveys, updating questions, switching between survey sections, and reviewing responses feels smooth even when working on multiple surveys. Getting started was easy, and the available features feel practical without making the platform difficult to learn. Overall, ResponseSuite helps me manage surveys, participant feedback, and assessment activities more efficiently while keeping healthcare, wellness, and educational projects better organized. **What do you dislike about ResponseSuite?** While reviewing survey results, I sometimes feel it would be helpful to have more ways to compare responses across different surveys without needing additional manual analysis. The reporting section is useful, but a few additional visualization options would make it easier to review survey trends and participation patterns more quickly. **What problems is ResponseSuite solving and how is that benefiting you?** It is helping me solve the problem of collecting, organizing, and reviewing feedback in a more structured way. In my work as a Dietician & Nutritionist, homeopathy clinic manager, and health education content creator, I often need information related to wellness programs, lifestyle habits, patient feedback, and educational activities. Earlier, managing responses from different sources required more manual effort and made review work less organized. Now I can create surveys, collect responses, and review results from one place. This makes it easier to understand participation patterns, identify common concerns, and improve future wellness guidance and educational content based on actual feedback. It also helps me keep different survey projects organized and makes response tracking much easier. Having survey creation, response collection, and reporting available in one system saves time and helps me make more informed decisions during daily work activities. ### 2. Excellent for High-Converting, Conversational Surveys and Lead Generation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** March 20, 2026 **What do you like best about ResponseSuite?** Responsesuit best thing is that it excels in creating and managing high-converting, interactive surveys and is also helpful in creating specifically lead generation form and audience engagement. Unlike other traditional tools in this competitive space, this platform focuses on lead conversion first experience, and also, this platform helps in building question flows, so the entire survey feels like a conversation rather than monotone. **What do you dislike about ResponseSuite?** This platform is more effectively focusing on marketing and lead generation use cases, but it's not much stronger for deep research and deeper enterprise-level analytics. And some advanced customisations and integration is bit limited compared to other platforms. **What problems is ResponseSuite solving and how is that benefiting you?** Responsesuite helps me by solving the problem of handling low engagement and non-engagement kind of survey which leads to a low conversion rate. Overall, this platform helps in having higher lead capture by generative interactive content. This platform also helps us in creating personalised user journey and this helps in increased engagement with dynamic forms. ### 3. Easy Drag-and-Drop, Great Value, and Strong Marketing Automation **Rating:** 3.5/5.0 stars **Reviewed by:** Neha J. | UX/UI Designer, Design, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 16, 2025 **What do you like best about ResponseSuite?** Very easy to use with drag & drop setup, good customisation options & strong marketing automation. It connects well with many tools and offers great value for money. **What do you dislike about ResponseSuite?** Design looks a bit outdated, may have issues on mobile, and lacks deep analytics. It should have more native integrations and smoother data flow. **What problems is ResponseSuite solving and how is that benefiting you?** ResponseSuite helps collect customer feedback or preferences through surveys & then automatically segments people to send them the right follow-ups or offers. So it's useful for marketers, product owners, researchers etc. who want to understand their audience quickly and map feedback into actionable marketing workflows. ### 4. Response Suite for Survey Analysis and reporting. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 16, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ResponseSuite?** the reporting and analysis tools for the survey. easy to use **What do you dislike about ResponseSuite?** Limited Development and Updates and performance **What problems is ResponseSuite solving and how is that benefiting you?** Manual Survey-to-Marketing Integration and complex survey logics with no coding. ### 5. Powerful Survey and Marketing Automation Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: G2 invite:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** August 22, 2025 **What do you like best about ResponseSuite?** I really like how ResponseSuite makes it easy to create comprehensive surveys and feedback forms that seamlessly integrate with my marketing tools. The drag-and-drop editor is intuitive, allowing me to design surveys with various question types, conditional logic, and customized branding. **What do you dislike about ResponseSuite?** The user interface feels a bit utilitarian and could benefit from a modern refresh to enhance ease of use and visual appeal. **What problems is ResponseSuite solving and how is that benefiting you?** ResponseSuite gives me the ability to quickly create surveys and data for clients/potential clients. ### 6. Excellent Product **Rating:** 5.0/5.0 stars **Reviewed by:** Donnie C. | HSS, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** May 06, 2025 **What do you like best about ResponseSuite?** Ease, and simplicity of use and setup and service **What do you dislike about ResponseSuite?** Nothing to say negative about it. Love it **What problems is ResponseSuite solving and how is that benefiting you?** Reaching customer ### 7. Manager **Rating:** 4.5/5.0 stars **Reviewed by:** Arvind S. | Global Head of Procurement and Supply Chain | CPO and Executive Advisory, Manufacturing, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 30, 2024 **What do you like best about ResponseSuite?** The Response Suit is a game-changer in the world of professional attire. As someone who demands both style and functionality, I was impressed by its impeccable design and practical features. **What do you dislike about ResponseSuite?** potential downside is for end user for specific needs **What problems is ResponseSuite solving and how is that benefiting you?** ResponseSuite saves time and effort in designing surveys. This efficiency allows me to focus on other tasks while still gathering valuable feedback from respondents. ### 8. A platform for creating, sending, and analyzing surveys, ResponseSuite assists organization. **Rating:** 5.0/5.0 stars **Reviewed by:** Azizur R. | It Executive , Education Management, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 13, 2023 **What do you like best about ResponseSuite?** With the help of ResponseSuite's drag-and-drop survey builder, surveys of any complexity may be easily created. I can add questions, branching logic, and other features to our surveys. I may use ResponseSuite to assist me in sending our surveys to our intended audience via email, social media, or our website. I can also see how many people click through and open our questionnaires. **What do you dislike about ResponseSuite?** Response times from ResponseSuite's customer service might be lengthy. The mobile version of ResponseSuite's software is less intuitive than the desktop version. While some of its rivals provide more integrations, ResponseSuite does not. **What problems is ResponseSuite solving and how is that benefiting you?** On our survey findings, ResponseSuite offers thorough analytics. I can view the responses people gave to our questions and export the information for more in-depth research. ### 9. Response Suite Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 25, 2023 **What do you like best about ResponseSuite?** The free version is useful for my basic needs of surveys to plan office parties, events, and meetings. It is also a good way to vote on certain ideas. I like this more than something like survey monkey. **What do you dislike about ResponseSuite?** I cannot think of any major dislikes. I understand that the free individual user version is limited, but we do not use surveys that much to justify doing a paid subscription. **What problems is ResponseSuite solving and how is that benefiting you?** We use it for basic needs of surveys to plan office parties, events, and meetings. It is also a good way to vote on certain ideas where input from everyone is valuable, but anonymized if needed. ### 10. Best in class Survey tool amongst the all :-) **Rating:** 5.0/5.0 stars **Reviewed by:** Anal P. | Analyst - Marketing Analytics , Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 12, 2022 **What do you like best about ResponseSuite?** I love the fact how easy Responsesuite is to use and how I can easily create simple survey forms for all my initiatives across channels and float it out and get the responses or my prospect and customers. Also designable thank you page makes it so much helpful for me. **What do you dislike about ResponseSuite?** The interface could be much cleaner and also integrations with other CRM tools to get the data on CRM and analytics of form submissions can be great. Otherwise it's already one of the best in business and has helped me immensely. **What problems is ResponseSuite solving and how is that benefiting you?** I am having a lot of survey forms created and I can't handle it all on Google Forms and hence needed a platform and Responsesuite is that platform which helps me track my survey forms and has added a lot of productivity into my forms. It's has increased our conversions too. ### 11. Response suite review **Rating:** 4.0/5.0 stars **Reviewed by:** kunal y. | Sr Claims Management Associate, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 28, 2022 **What do you like best about ResponseSuite?** Every marketing person's solution as it is easy to use and provides convenience in connecting with customers and prospects to get their fair opinion about the product or service. **What do you dislike about ResponseSuite?** Forms can be more elegant in design, and the receiver should not feel bored while filling out the form, so design and animations can be improved for the user. Also, multiple forms create lag, which can be improved. **What problems is ResponseSuite solving and how is that benefiting you?** As I am into marketing and business development, it provides an initial outlook of a person/customer about how they see the product or service after using it for the first time. ### 12. An excellent alternative to tools such as SurveyMonkey, but also so much more **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 23, 2020 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ResponseSuite?** I find this to be a very flexible tool with a lot of power hidden beneath the surface, that is there when you need it. On the whole I find it easy to use and it is definitely improving on a regular basis. There are a few quirks, and the odd thing that you'd think you could do, but can't, which can be a tad frustrating, but overall it works very much as I want it to. **What do you dislike about ResponseSuite?** I think the survey/quiz design is a little dated if I am honest and I think a bit more focus needs to go into making published surveys, forms and quizzes more mobile friendly. Don't get me wrong, they do work, but they could be a bit more elegant. But the good news it that ResponseSuite are already working on this (apparently) and I'm hoping they'll release an update very shortly that hits a home run as far as design is concerned. **Recommendations to others considering ResponseSuite:** Give it a good try as it really is a very credible survey tool, but it does a whole heap more than just surveys. It has some excellent quiz features that allows you to not just create powerful quizzes, but also to segment those completing it, which is something that isn't easily done in most survey tools. There is a lot to like about ResponseSuite. As I have acknowledged in my review, there are a few quirks, but overall it is a credible alternative to systems such as SurveyMonkey. **What problems is ResponseSuite solving and how is that benefiting you?** We've been putting together some pretty complex surveys and quizzes, plus a few forms for good measure. And as new features are being added I'm sure we will find additional uses for ResponseSuite. ### 13. A survey tool with nice features that gets the job done easily **Rating:** 4.0/5.0 stars **Reviewed by:** Jonathan T. | Co-Founder, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 17, 2021 **What do you like best about ResponseSuite?** What I like best is how I can add conditional elements to the thank you pages based on what the user says in the survey. Depending on what someone says or selects in the survey, I can show different images, text, or append different values via URL parameters. We use that to customize the user's experience and help us get some valuable data on them. For example, you can make a Facebook audience that looks for a particular URL parameter that you place in the URL depending on their answer to specific questions. Then, we can retarget them with specific messages. **What do you dislike about ResponseSuite?** I wish the interface were cleaner and more modern in both the backend and the final survey. It feels more like Google Forms than Typeform. I really appreciate a beautiful product, and when it comes to ResponseSuite, it's more a utilitarian product for us. It gets the job done. It's a bit clunky, and I wish they'd come out with some new theming options, but we make do with what's there. **Recommendations to others considering ResponseSuite:** I think people looking to get responsesuite should check it out, but also a few other survey/quiz products. **What problems is ResponseSuite solving and how is that benefiting you?** We are gathering information from current customers and students as well as prospective customers using surveys and quizzes. It's been a good tool for testing ideas before we create products and efficiently gathering info from partners and customers to help us run our business. Being able to make decisions with data like we're getting has helped our business grow. ### 14. ResponseSuite has been a life save in creating surveys with its drag and drop survey builder **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 13, 2022 **What do you like best about ResponseSuite?** Drag and drop survey builder, so many question and answer types, customizable on page messages **What do you dislike about ResponseSuite?** Chat support could be improved, Custom reports and analytics also needs some work **What problems is ResponseSuite solving and how is that benefiting you?** ResponseSuite has allowed us to activate our customer feedback in a way that boosts sales through personalized marketing campaigns ### 15. Simple tool for marketing surveys with good integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 12, 2022 **What do you like best about ResponseSuite?** Very easy drag and drop editor to choose multiple question types. I also like the "human readable" URL link. This makes it easy to share and post the survey to multiple channels. **What do you dislike about ResponseSuite?** End user forms for completing surveys are pretty vanilla and it isn't great on mobile. UI for using the tool is pretty old fashioned. It could use a UX refresh. **What problems is ResponseSuite solving and how is that benefiting you?** Doing simple marketing campaigns and proactive outreach. It has been easy for us. I'm looking to get more feedback from our customers. It has done a good job for this basic need. ### 16. An exceptional software for marketing and improving customers experiences over the years **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 13, 2022 **What do you like best about ResponseSuite?** Flexible and easy-to-use editor functions and features increase the chances of tailoring questions to attract better responses and data needed for surveys in the organization's decision-making. **What do you dislike about ResponseSuite?** Well, I would appreciate it if the theme and interface were more innovative with captivating graphics to engage the user experience. I equally look forward to seamless navigation for end-users. **What problems is ResponseSuite solving and how is that benefiting you?** It helps in data gathering from customers and prospective clients, and we get valuable feedback to improve our products and services in the industry. ### 17. Sales improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Elchin G. | Business Analyst, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 11, 2021 **What do you like best about ResponseSuite?** The best thing is about the survey system. You can easily create a survey in order to get feedback from customers and improve it within different quarters of the company. **What do you dislike about ResponseSuite?** The fee is a bit high if we compare it with SurveyMonkey and considering the fact that it has not a lot of features. Especially the XYZ is missing. **What problems is ResponseSuite solving and how is that benefiting you?** I am solving complex surveys. It doesn't need any programming knowledge. ### 18. Good survey tool for everyone **Rating:** 5.0/5.0 stars **Reviewed by:** Jacqueline C. | HR Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 24, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ResponseSuite?** It is definitely great to customize the users experience and to craft surveys for customers to use. **What do you dislike about ResponseSuite?** It isn't very modern looking, but it gets the job done **Recommendations to others considering ResponseSuite:** I say go for it if you want something a step above Google Forms, it isn't bad **What problems is ResponseSuite solving and how is that benefiting you?** We try to survey prospective customers, as well as exiting customers, and even occasionally just our staff for things. Responsesuite makes it easy to do. ### 19. Incredible software to make your own survey **Rating:** 4.5/5.0 stars **Reviewed by:** Zeeshan A. | Assistant Manager HR & Admin, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 22, 2021 **What do you like best about ResponseSuite?** The marketing superpower tool is incredible. **What do you dislike about ResponseSuite?** The software does not allow reports in PDF. They only have three options available. **Recommendations to others considering ResponseSuite:** Highly recommended **What problems is ResponseSuite solving and how is that benefiting you?** I am making my surveys more valuable and exciting. ### 20. Best Survey Management **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek C. | DevOps Engineer, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 12, 2021 **What do you like best about ResponseSuite?** Survey generating function is easy and we can conduct many types of servers like for internal purpose and for customers too. **What do you dislike about ResponseSuite?** It sometimes gets hanged then I have to recreate or refill the whole survey. that's the most significant disadvantage of it. **Recommendations to others considering ResponseSuite:** Recommend for the companies who need customer review for improvement. **What problems is ResponseSuite solving and how is that benefiting you?** We can simply create surveys for customers reviews and also for the internal use for best output we can get. ### 21. Survey Management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 17, 2021 **What do you like best about ResponseSuite?** Response suite is a great tool to gain feedback from your clients and understand what needs improvement and what is working successfully as well as gaining insights on your topic your are searching for. **What do you dislike about ResponseSuite?** Responsesuite while it is great survey response tool it doesn't has some down sides as I have noticed the lack of an accurate response and the feedback of the responses can create issues when looking over your responses. **What problems is ResponseSuite solving and how is that benefiting you?** We have used response suite to gain insights from our consumers on their experience in the store and helping gain an understanding of what they are receiving when they are shopping and when they receive our products we use it as an insight tool for our service. ### 22. Convert your Surveys to a sales booster **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 27, 2021 **What do you like best about ResponseSuite?** The analytical capabilities that come with the responsesuite help businesses gather crucial customer information and help boost sales **What do you dislike about ResponseSuite?** Could have been a little less costing for users **What problems is ResponseSuite solving and how is that benefiting you?** ResponseSuite will help my org gather crucial customer insights in form of feedbacks ### 23. Integrative Surveys and Polling **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 18, 2021 **What do you like best about ResponseSuite?** I like that the feedback is analyzed to be able to utilize for improvements across different sectors of the company. **What do you dislike about ResponseSuite?** The fees are somewhat expensive for this product and it doesn't have many more features than free alternatives like survey monkey. **What problems is ResponseSuite solving and how is that benefiting you?** Polling and survey of employees and vendors. Simple data collection. ### 24. Nice **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 07, 2021 **What do you like best about ResponseSuite?** Quick and easy to use, helping to respond **What do you dislike about ResponseSuite?** Short, use Internet & login to work properly **What problems is ResponseSuite solving and how is that benefiting you?** Sending customers feedback & user experience ### 25. Self experience review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 19, 2019 **What do you like best about ResponseSuite?** Ten powerful answer types Custom report builder for total analytical control Native Auto-responder Integration Built-in Smart redirect technology for instant monetization Unlimited surveys with 20 active at any time Unlimited updates and new features to the software Cultivate your brand and authority **What do you dislike about ResponseSuite?** Offline response collection is not there **What problems is ResponseSuite solving and how is that benefiting you?** I love the fact that it is easy to use, I can make it work with any email CRM, and it gives you options that many other survey software do not offer. They are always coming out with new features and it works every time. Their training in the portal is very easy to follow. ResponseSuite is so easy to use, you can pick it up without needing to watch the videos so the learning curve is small. Their support is second to none. They are very responsive and you can tell that they care a lot about their customers and their software. ### 26. easy marketing surveys **Rating:** 4.0/5.0 stars **Reviewed by:** Raul B. | Uvic, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 20, 2019 **What do you like best about ResponseSuite?** Using ResponseSuite is the easiest way to create surveys that engage people. Just by dragging and dropping the surveys with the survey builder you can create an easy survey that really converts. The easy way of getting it done. **What do you dislike about ResponseSuite?** The prices are kinda high but really worth it. Maybe offering some plan for colleges would be pretty nice. I don't think there are other things to highlight, **What problems is ResponseSuite solving and how is that benefiting you?** It makes your marketing life easier, no need to have programming knowledge. No need to pay a programmer to solve the task of creating surveys, I can do it myself! ### 27. Response suite **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 27, 2019 **What do you like best about ResponseSuite?** Survey building function was very user friendly and cost effective for us. **What do you dislike about ResponseSuite?** Tracking can get complicated but that’s an industry wide problem. **Recommendations to others considering ResponseSuite:** Recommend. **What problems is ResponseSuite solving and how is that benefiting you?** Marketing surveys and targeting. ## ResponseSuite Discussions - [How to use it properly?](https://www.g2.com/discussions/how-to-use-it-properly) - 1 comment, 1 upvote - [Your expectations in 5 years time](https://www.g2.com/discussions/your-expectations-in-5-years-time) - 1 comment, 1 upvote - [View ResponseSuite pricing details and edition comparison](https://www.g2.com/products/responsesuite/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-29+20%3A47%3A44+-0500&secure%5Bsession_id%5D=77c35861-8f4f-4f4a-97ea-062d983a1c7c&secure%5Btoken%5D=40151e52dfa9aadda78c545a755b2caf1359f466d4dc61e01f79f6086d95530e&format=llm_user) ## ResponseSuite Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization ## Top ResponseSuite Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,683 reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) - 4.5/5.0 (990 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,694 reviews)