ResponseSuite Reviews & Product Details

ResponseSuite Overview

What is ResponseSuite?

ResponseSuite is a surveys software that help to increase the amount of customers buying a product.

ResponseSuite Details
Product Description

ResponseSuite is a surveys software that help to increase the amount of customers buying a product.


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ResponseSuite
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ResponseSuite Reviews

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UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I find this to be a very flexible tool with a lot of power hidden beneath the surface, that is there when you need it. On the whole I find it easy to use and it is definitely improving on a regular basis. There are a few quirks, and the odd thing that you'd think you could do, but can't, which can be a tad frustrating, but overall it works very much as I want it to. Review collected by and hosted on G2.com.

What do you dislike?

I think the survey/quiz design is a little dated if I am honest and I think a bit more focus needs to go into making published surveys, forms and quizzes more mobile friendly. Don't get me wrong, they do work, but they could be a bit more elegant. But the good news it that ResponseSuite are already working on this (apparently) and I'm hoping they'll release an update very shortly that hits a home run as far as design is concerned. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Give it a good try as it really is a very credible survey tool, but it does a whole heap more than just surveys. It has some excellent quiz features that allows you to not just create excellent quizzes, but also to segment those completing it. There is a lot to like about ResponseSuite. As I have acknowledge in my review, there are a few quirks, but overall it is a credible alternative to systems such as SurveyMonkey. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Complex surveys and quizzes, plus a few forms for good measure. Review collected by and hosted on G2.com.

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AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Ten powerful answer types

Custom report builder for total analytical control

Native Auto-responder Integration

Built-in Smart redirect technology for instant monetization

Unlimited surveys with 20 active at any time

Unlimited updates and new features to the software

Cultivate your brand and authority Review collected by and hosted on G2.com.

What do you dislike?

Offline response collection is not there Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I love the fact that it is easy to use, I can make it work with any email CRM, and it gives you options that many other survey software do not offer. They are always coming out with new features and it works every time. Their training in the portal is very easy to follow. ResponseSuite is so easy to use, you can pick it up without needing to watch the videos so the learning curve is small. Their support is second to none. They are very responsive and you can tell that they care a lot about their customers and their software. Review collected by and hosted on G2.com.

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Open Discussions in ResponseSuite
Uvic
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Using ResponseSuite is the easiest way to create surveys that engage people. Just by dragging and dropping the surveys with the survey builder you can create an easy survey that really converts.

The easy way of getting it done. Review collected by and hosted on G2.com.

What do you dislike?

The prices are kinda high but really worth it. Maybe offering some plan for colleges would be pretty nice.

I don't think there are other things to highlight, Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It makes your marketing life easier, no need to have programming knowledge. No need to pay a programmer to solve the task of creating surveys, I can do it myself! Review collected by and hosted on G2.com.

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UT
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Survey building function was very user friendly and cost effective for us. Review collected by and hosted on G2.com.

What do you dislike?

Tracking can get complicated but that’s an industry wide problem. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Recommend. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Marketing surveys and targeting. Review collected by and hosted on G2.com.

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