Prokeep
Founded in 2016, Prokeep is distribution's leading customer experience management software for wholesale distributors. Prokeep grows relationships and business by turning communication into commerce; increasing sales through centralized communication, improving customer experience through better insights and engagement opportunities, and adding productivity through systems automation. Prokeep is used by over 8,000 distributors across North America, enabling over 11+ million conversations and $6+ billion in revenue. Grow your distribution business. Build stronger customer relationships. Increase workforce productivity. All with Prokeep's Customer Experience Management Software built specifically for distributors to thrive in modern markets. Prokeep: - is used by distributors in 50 states, 10 provinces, and 2 territories. - 11+ million conversations go through Prokeep - 82% of conversations in Prokeep lead to sales or relate to revenue - saves 9 hours per employee each month - saves $3,000 in contractor discrepancies per user per month With Prokeep you will centralize communications to make ordering more efficient, connect your 3rd party systems to create operations automation, and use customer insights to deliver more engagement and make more money. Interested in learning more? Book a demo today! SUBSCRIBE TO THE PROKEEP POST: https://blog.prokeep.com/ BOOK A DEMO: https://www.prokeep.com/demo SOCIALS: Linkedin - https://www.linkedin.com/company/2234... Twitter - https://twitter.com/prokeephq Facebook - https://www.facebook.com/prokeephq
Average Rating: 4.6/5.0
Total Reviews: 30
How Do G2 Users Rate Prokeep?
- Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
- Reporting: 7.9/10 (Category avg: 8.4/10)
- API Integration: 6.3/10 (Category avg: 8.6/10)
- Marketing Automation: 7.9/10 (Category avg: 8.8/10)
Who Is the Company Behind Prokeep?
- Seller: Prokeep
- Year Founded: 2016
- HQ Location: New Orleans, US
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Twitter: @prokeephq
30 Twitter followers -
LinkedIn® Page: www.linkedin.com
93 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Wholesale
- Company Size: 67% Small, 30% Medium
What Do G2 Reviewers Say About Prokeep?
AI-generated summary from verified user reviews
Pros
- Users value the efficient communication provided by Prokeep, enhancing responsiveness and customer interaction through text messaging.
- Users love the ease of use of Prokeep, highlighting its convenience and efficiency in communication.
- Users value the easy communication capabilities of Prokeep, allowing prompt responses and seamless document sharing with clients.
- Users value the easy communication Prokeep provides, facilitating quick and effective interactions with the sales team and clients.
- Users value the quick access to help provided by Prokeep, enhancing communication and problem-solving efficiency.
Cons
- Users experience frequent interruptions in chat functionality, leading to missed customer communications and confusion among team members.
- Users find the limited texting features of Prokeep frustrating, especially missing mass texting options and basic functionality.
- Users find the missing features in Prokeep limit functionality, like mass texting and convenient reply options.
- Users face sending issues with Prokeep, citing slow processes and complications with phone number integration.
- Users face SMS issues, finding the mass texting process slow and cumbersome with difficult opt-in requirements.
What Are Recent G2 Reviews of Prokeep?
"Useful tool for office team to communicate via text."
Rating: 5.0/5.0 stars
— Zachary S.
Rating: 4.0/5.0 stars
— Kayla W.

