![Jack D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jack D.")
JD

Jack D.

Marketing Coordinator

Small-Business (50 or fewer emp.)

1/22/2026

"Empowers Outreach with Data-Driven Signals"

4/5

What do you like best about Retention.com?

I find Retention.com's data aspect really valuable. We don't send through Retention.com but receive data from it, which majorly helps with our outreach. Getting a good return on investment is evident, with a clear difference in results when using Retention.com versus not using it. This is mainly due to having access to signals and data on the people we're prospecting. I know many who use Shopify and ecom platforms find it extremely useful, even though we don't use those, we still benefit a lot. The setup was really easy—just making an account and either using short codes or possibly a plugin—and once activated, it started collecting data right away without any disconnections. Review collected by and hosted on G2.com.

What do you dislike about Retention.com?

I don't have an e-commerce platform or use Shopify, so there are features in Retention.com that are geared towards those types of businesses. It's not that they don't work well for us, it's just that we're not fully using all the features that others might. Review collected by and hosted on G2.com.

What problems is Retention.com solving and how is that benefiting you?

Retention.com helps us identify anonymous site visitors and improve outreach accuracy, turning cold prospects into warm leads. It provides signals on company activities, allowing for more personalized and effective outreach. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

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4.5 out of 5 · Verified reviews from real users

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