SaaS Backup software buying insights at a glance

SaaS backup solutions help businesses preserve the integrity of the data generated by the SaaS products they use in the event that the data is lost or compromised. Some SaaS backup tools are specialized towards a specific SaaS product, while others take a more generalist approach and are compatible with several products. Typically, SaaS backup software tends to target, but is not exclusive to, CRMs, office suites, business instant messaging tools, and email systems – integral SaaS tools to daily workflow that would cause a significant setback if their data were lost. Buyers typically use SaaS backup software to address common pain points, including a lack of restore flexibility, limited retention, slow recovery during incidents, and risk exposure from human error or ransomware. Based on G2 reviews, users value automated backups, fast recovery, and admin confidence that data is continuously protected. Many teams also cite improved compliance readiness, clearer audit logs, and reduced manual workload as core benefits. When evaluating the best SaaS backup software, buyers often compare multiple SaaS backup providers to balance restore granularity, platform coverage, and administrative simplicity. Pricing varies depending on the number of users protected, the number of SaaS apps covered, storage volume, and retention length. Most vendors offer per-user or per-workload pricing, often with tiered plans that unlock longer retention, advanced reporting, and security governance features. Larger organizations typically move into annual enterprise contracts. When comparing SaaS backup tools, buyers tend to weigh pricing flexibility against restore speed, reporting clarity, and the ability to scale coverage across multiple SaaS systems, ensuring comprehensive coverage with no gaps. Top 5 FAQs from software buyers during evaluation: What data inside our SaaS applications does this backup software actually protect, and what falls outside its coverage? How well does this SaaS backup software meet the needs of startups in terms of ease of setup, cost control, and recovery speed? Can this solution support cloud-based server and workload backups as part of a broader data protection strategy? How effectively does this platform scale for enterprise environments with multiple SaaS apps, compliance requirements, and recovery SLAs? What criteria should we use to evaluate SaaS backup solutions for long-term reliability, governance, and operational simplicity? G2’s top-rated SaaS backup software, based on verified user reviews, includes Salesforce Backup & Recover, Acronis Cyber Protect Cloud, Druva Data Security Cloud and Barracuda Cloud-to-Cloud Backup. (Source 2).

What are the top-reviewed SaaS Backup software on G2?

Acronis Cyber Protect Cloud Reviews: 548 Satisfaction: 96 Market Presence: 96 G2 Score: 96 Druva Data Security Cloud Reviews: 359 Satisfaction: 94 Market Presence: 92 G2 Score: 93 Salesforce Backup & Recover Reviews: 364 Satisfaction: 91 Market Presence: 93 G2 Score: 92 Barracuda Cloud-to-Cloud Backup Reviews: 121 Satisfaction: 73 Market Presence: 95 G2 Score: 84 IDrive Online and SaaS Backup, Object Storage e2 Reviews: 1,174 Satisfaction: 95 Market Presence: 72 G2 Score: 84 Satisfaction reflects user-reported ratings across various factors, including ease of use, feature fit, and quality of support. (Source 2) Market Presence scores are calculated based on review volume, third-party signals, and overall market visibility. (Source 2) G2 Score is a weighted composite of Satisfaction and Market Presence. (Source 2) Learn how G2 scores products. (Source 1)

What I Often See in SaaS Backup Software

Feedback Pros: What Users Consistently Appreciate Unified security and backup capabilities protect data across environments “I appreciate the email security features, especially the ability to block and add specific addresses and IPs. The cyber cloud backup protection plans are also impressive, and I find their frequency of use to be excellent. The Microsoft 365 integration stands out for being very user-friendly and easy to navigate. Implementing the solution for users is straightforward as well. Lastly, I truly value the customer support—they are always friendly and extremely helpful.”- Muhammed S., Acronis Cyber Protect Cloud Review Reliable Data Protection and Recovery Without Performance Slowdowns “I appreciate how Own from Salesforce simplifies the process of protecting, backing up, and recovering important data without causing any slowdown. The platform feels dependable and operates smoothly, which really helps reduce the stress of managing information.”- Sydney F., Salesforce Backup & Recover Review Centralized Protection With Smooth Integrations “Druva is easy to use, with a clean dashboard that makes backups and restores straightforward even for non-specialists. Implementation was simple since it’s fully cloud-native, with no hardware to manage, though setting up policies and roles required some planning. My frequency of use is regular, as I check backup status, test restores, and run compliance reports. The number of features is strong, covering automated backups, ransomware protection, compliance tracking, and endpoint coverage. Integration is smooth with platforms like AWS, Microsoft 365, and Salesforce, giving us centralized data protection.”- Aijaz L, Druva Data Security Cloud Review Cons: Where Many Platforms Fall Short Better Cost Visibility Would Help Prevent Over-Retention “The cost can get out of hand if you misconfigure your policies to keep copies of backups you may not need. Understanding how storage consumption can be monitored and how that can translate to your costs is essential.”- Rob I. Druva Data Security Cloud Review Complex Setup, Rising Storage Costs, and Slower Large Restores “The initial setup and data restore configuration can be a bit complex, and the backup storage costs increase as data volume grows. Sometimes, large-restore jobs take longer than expected, and certain metadata types aren’t fully covered without manual configuration. The UI could also be more modern and integrated directly within Salesforce.”- Divya M. Salesforce Backup & Recover Review No Snapshot Comparison Between Periodic Backups “You aren’t able to compare different periodic backups to provide a snapshot comparison of changes.”-Irwin M. Salesforce Backup & Recover Review

Page 3 | Best SaaS Backup Software: User Reviews from October 2026

Backupify

Reliable, automated, secure Microsoft 365 and Google Workspace backup from the cloud-to-cloud experts who started it all. Backupify makes it easy to recover emails, files, sites and Teams from all forms of data loss including accidental or malicious deletion, canceled employee accounts and ransomware - all from an easy to use web dashboard. Now protecting over 4.5 million enterprise users from software tech companies to school staff and students.

Average Rating: 4.2/5.0

Total Reviews: 180

How Do G2 Users Rate Backupify?

Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.1/10)
Encrypted Storage: 8.7/10 (Category avg: 9.1/10)
Security Standards: 8.6/10 (Category avg: 8.9/10)
Real-time Sync: 8.1/10 (Category avg: 8.8/10)

Who Is the Company Behind Backupify?

Seller: Kaseya
Company Website:
Year Founded: 2000
HQ Location: Miami, FL
Twitter: @KaseyaCorp
17,411 Twitter followers
LinkedIn® Page: www.linkedin.com
5,483 employees on LinkedIn®

Who Uses This Product?

Top Industries: Information Technology and Services, Computer & Network Security
Company Size: 61% Medium, 28% Small

What Do G2 Reviewers Say About Backupify?

AI-generated summary from verified user reviews

Pros

Users value the reliability of Backupify, ensuring seamless backups of vital Workspace data for peace of mind.
Users appreciate the straightforward and easy-to-use interface of Backupify, ensuring seamless data management and peace of mind.
Users appreciate the high backup frequency of Backupify, ensuring vital data is securely and automatically protected.
Users value the redundant backup management of Backupify, ensuring peace of mind for invaluable Workspace data.
Users value the robust redundancy of Backupify, ensuring their important Workspace data is securely and automatically backed up.

Cons

Users face billing issues with Backupify, finding the process tedious and non-intuitive, especially as legacy customers.
Users find the difficult setup of Backupify frustrating, especially with accessing settings and billing updates.
Users find Backupify lacking features, particularly regarding intuitive access and self-service options for basic tasks.
Users face significant login issues and find the process tedious, especially for legacy customers needing settings access.

What Are Recent G2 Reviews of Backupify?

"Cloud backup solution in one"

Rating: 4.5/5.0 stars

— Ali A.

Best SaaS Backup Software - Page 3

How Many SaaS Backup Software Products Does G2 Track?

Category Stats (Oct 2026)

How Does G2 Rank SaaS Backup Software Products?

G2 Grid® for SaaS Backup Software

How Do G2 Users Rate Backupify?

Who Is the Company Behind Backupify?

Who Uses This Product?

What Do G2 Reviewers Say About Backupify?

Pros

Cons

What Are Recent G2 Reviews of Backupify?

What Are G2 Users Discussing About Backupify?

How Do G2 Users Rate Odaseva?

Who Is the Company Behind Odaseva?

Who Uses This Product?

What Do G2 Reviewers Say About Odaseva?

Pros

Cons

What Are Recent G2 Reviews of Odaseva?

What Are G2 Users Discussing About Odaseva?

How Do G2 Users Rate Veritas Alta Data Protection?

Who Is the Company Behind Veritas Alta Data Protection?

Who Uses This Product?

What Are Recent G2 Reviews of Veritas Alta Data Protection?

What Are G2 Users Discussing About Veritas Alta Data Protection?

AI can help you find the answers. G2 helps you trust them.

How Do G2 Users Rate JungleDisk?

Who Is the Company Behind JungleDisk?

Who Uses This Product?

What Are Recent G2 Reviews of JungleDisk?

How Do G2 Users Rate Unitrends Backup and Recovery?

Who Is the Company Behind Unitrends Backup and Recovery?

Who Uses This Product?

What Do G2 Reviewers Say About Unitrends Backup and Recovery?

Pros

Cons

What Are Recent G2 Reviews of Unitrends Backup and Recovery?

What Are G2 Users Discussing About Unitrends Backup and Recovery?

How Do G2 Users Rate DBSync Cloud Replication?

Who Is the Company Behind DBSync Cloud Replication?

Who Uses This Product?

What Do G2 Reviewers Say About DBSync Cloud Replication?

Pros

Cons

What Are Recent G2 Reviews of DBSync Cloud Replication?

What Are G2 Users Discussing About DBSync Cloud Replication?

How Do G2 Users Rate Bacula Enterprise?

Who Is the Company Behind Bacula Enterprise?

Who Uses This Product?

What Are Recent G2 Reviews of Bacula Enterprise?

What Are G2 Users Discussing About Bacula Enterprise?

How Do G2 Users Rate Commvault Cloud?

Who Is the Company Behind Commvault Cloud?

Who Uses This Product?

What Do G2 Reviewers Say About Commvault Cloud?

Pros

Cons

What Are Recent G2 Reviews of Commvault Cloud?

What Are G2 Users Discussing About Commvault Cloud?

How Do G2 Users Rate Redstor Backup for Microsoft 365?

Who Is the Company Behind Redstor Backup for Microsoft 365?

Who Uses This Product?

What Are Recent G2 Reviews of Redstor Backup for Microsoft 365?

What Are G2 Users Discussing About Redstor Backup for Microsoft 365?

How Do G2 Users Rate Sesame Software?

Who Is the Company Behind Sesame Software?

Who Uses This Product?

What Do G2 Reviewers Say About Sesame Software?

Pros

Cons

What Are Recent G2 Reviews of Sesame Software?

What Are G2 Users Discussing About Sesame Software?

How Do G2 Users Rate BDRShield?

Who Is the Company Behind BDRShield?

Who Uses This Product?

What Do G2 Reviewers Say About BDRShield?

Pros

Cons

What Are Recent G2 Reviews of BDRShield?