G2

Verified User in Retail

Small-Business (50 or fewer emp.)

9/23/2026

"Commvault Cloud 11.42.80: Clear daily reports and more tasks without relying on the Java console"

4.5/5

What do you like best about Commvault Cloud?

Our usage of Commvault Cloud—specifically version 11.42.80—has increased; previously, we handled almost everything via the Java console, but since this update, we perform many tasks directly within Commvault Cloud. Key advantages include daily backup reporting—which helps us meet our client's requirement for weekly reports—and the ability to clearly see what succeeded and what didn't. Within these reports, we utilize the "Calendar Job Summary" to view daily job execution by system; this allows us to identify failures without impacting business operations or onboarding processes, while also simplifying support and dashboard management. Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

They release a lot of patches that fail to pass validation, which ends up impacting operations; although they are simple to install, something unexpected always comes up, forcing us to open a support case. In the version we use, we identified a bug involving AIX 7.2 and Oracle RAC. Another thing we dislike is that support is very disconnected—there is no one to coordinate or link the various issues together; they view things in silos, and we aren't entirely happy with that approach. Review collected by and hosted on G2.com.

What problems is Commvault Cloud solving and how is that benefiting you?

With the new version, we achieved integration with Oracle Cloud Infrastructure and successfully integrated backups for OpenShift; the client is very pleased with this achievement—being able to back up the system after having been unable to do so for over a year with a different platform. Review collected by and hosted on G2.com.