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Commvault Cloud Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Commvault Cloud Media

Commvault Cloud Demo - Commvault Cloud Data Insights
Commvault Cloud Data Insights
Commvault Cloud Demo - Commvault Cloud Overview
Commvault Cloud Overview
Commvault Cloud Demo - Commvault Cloud Service Catalog
Data protection, platform and security posture scores.
Commvault Cloud ® powered by Metallic AI ® is the first platform for true cloud cyber resilience, delivering the highest security, most intelligence, and fastest recovery.
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Commvault Cloud ® powered by Metallic AI ® is the first platform for true cloud cyber resilience, delivering the highest security, most intelligence, and fastest recovery.
The first and only cyber recovery cleanroom has arrived. Test your plans, do forensics, and recover data—all in one place, with Commvault® Cloud Cleanroom™ Recovery.
Play Commvault Cloud Video
The first and only cyber recovery cleanroom has arrived. Test your plans, do forensics, and recover data—all in one place, with Commvault® Cloud Cleanroom™ Recovery.
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Commvault Cloud Reviews (177)

Reviews

Commvault Cloud Reviews (177)

4.3
177 reviews

Pros & Cons

Generated from real user reviews
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Ajay T.
AT
Senior SME
Small-Business (50 or fewer emp.)
"Scalable Backup Solutions for Hybrid Environments"
What do you like best about Commvault Cloud?

Commvault Cloud provides a unified platform for on-premises, cloud, and hybrid data protection. One of the most significant benefits is the ease with which backups, disaster recovery, and workload migration can be managed through a single interface. It also seamlessly interfaces with a variety of storage systems, including VMware, AWS, and Azure. The interface is user-friendly, detailed reporting is available, and policy-based automation significantly reduces the amount of manual effort necessary. Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

The initial setup may be a little challenging, especially for inexperienced users or smaller IT teams. There is a considerable learning curve for setting up policies and understanding all of the features. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Mid-Market (51-1000 emp.)
"Worst support I have ever had in my whole long career"
What do you like best about Commvault Cloud?

varied product compatibiilty and support most of our infrastructure. Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

We have had this product for several months and I can’t get it to work and every case I have created gets an automated message every week saying they are working on it but I have never had an actual response.

Then I get frustrated and close the case and create a new different one, and the automatted feedback message gives a link to give 5 stars on everything and submits it with no input.

The absolute worst and then they pad the numbers with the false 5 star reviews.

We very much regret this purchase Review collected by and hosted on G2.com.

Anurag C.
AC
DevOps Intern
Information Technology and Services
Small-Business (50 or fewer emp.)
"Commvault Made Backup Management Simple"
What do you like best about Commvault Cloud?

Commvault Cloud has definitely been a most valuable tool during my internship. Its dashboard is straightforward to navigate, and the compatibility between Commvault and AWS and Azure was done me most smoothly and efficiently, I also loved it. My main activity in it was to create the backup jobs that were set to be executed automatically for the virtual machines and the databases, which in turn freed us up for some other activities. The restore process was speedy and reliable, which I found really comforting when we had to do disaster recovery scenarios. Commvault served as a bridge that interconnected the on-prem and cloud environments, and thus it could be sure that backups are consistent without changing the manual part of the process a lot. At the same time, it made our team feel more confident about data safety. Additionally, the deduplication feature helped us save a good amount of storage space. Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

The initial setup might be a little too much for new users to handle. A few high-level settings were not very clear, and one had to look into the documentation to get the information, which could have been more nicely arranged. Besides, the cost arrangement for several cloud storage choices was not very clear. Review collected by and hosted on G2.com.

Response from Cara Peterson of Commvault Cloud

Thanks for the great review! We're glad Commvault Cloud helped simplify your backup processes and made a strong impression during your internship. We appreciate your feedback on setup and cost clarity—it's helpful as we continue improving the experience.

AI
Practice Group Technology Specialist
Enterprise (> 1000 emp.)
"Dependable and keeps up with the technology very well"
What do you like best about Commvault Cloud?

The quickness of support responses and resolution. Tickets are only closed once they are solved or agreed upon.

In addition, they do get back to you when they say they will.

They don't hesitate to remote into your compter Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

CommVault doesnt seem to keep up with NetApp technology.

Our ticket is as below:

As of Dec 2022, we upgraded the NetApp OnTap from 9.7P6 to the current version OnTap 9.10.1P8

According to NetApp SnapDiff v1 and v2 are deprecated and will not function in ONTAP 9.10.1 and later. Only SnapDiff v3 is supported in ONTAP 9.10.1 and later.

My manager needs to find out when CommVault will support SnapDiff v3? Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"My Experience with G2"
What do you like best about Commvault Cloud?

Commvault Cloud offers a highly reliable and centralized platform for managing data backup, recovery, and disaster recovery across hybrid and multi-cloud environments. What I like most is the simplicity of managing complex data protection tasks through a single interface. The automation features, policy-driven backup schedules, and integration with AWS and Azure make it easy to ensure compliance and data availability without manual intervention. It also provides detailed reporting and analytics, which help in proactively managing risks and optimizing storage. Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

While Commvault Cloud is a powerful platform, the initial setup and configuration can be quite complex, especially for new users or smaller teams without prior experience. The user interface, though improved over time, still feels a bit overwhelming due to the number of features and settings available. Also, some error messages could be more descriptive to help in quicker troubleshooting. Licensing and pricing models can be a bit confusing at first as well. Review collected by and hosted on G2.com.

PT
Inside Sales
Mid-Market (51-1000 emp.)
"feedback as user for commvault"
What do you like best about Commvault Cloud?

1.Disaster Recovery

2.Advanced Analytics

3.Scalability

4.Cost Efficiency Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

1.Initial Setup & Deployment Challenges

2.Performance in Certain Workloads like Users report slower backup or restore speeds compared to some competitors in certain scenarios Review collected by and hosted on G2.com.

K Bharath K.
KK
Technical Specialist
Enterprise (> 1000 emp.)
"Commvault for backup"
What do you like best about Commvault Cloud?

1. Comprehensive Data Protection

2. Cloud-Native & Multi-Cloud Support

3. AI-Powered Threat Detection & Ransomware Protection

4. Automation & Orchestration

5. Advanced Monitoring & Reporting

6. Modular & Scalable (Metallic SaaS or Full Suite)

7. Strong Database & Application Support Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

Nothing in specific all the futures are good to use Review collected by and hosted on G2.com.

BX
IT engineer
Enterprise (> 1000 emp.)
"Great experience of management"
What do you like best about Commvault Cloud?

It is easy to be managed thru the web console and easy to get familiar with this product. Using one single console can manage all the backup infrastructure in the company Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

In our environment, we only use this product to backup VMware. Many other features are not needed. It will be great to have the option not to install the features like sharepoint, database ,,, feature when we install this product. Review collected by and hosted on G2.com.

Sunku  S.
SS
Software Engineer I
Small-Business (50 or fewer emp.)
"Vault for your Data"
What do you like best about Commvault Cloud?

One of the most useful thing about Commvault cloud is the Cyber security support for Multi Cloud platforms Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

The is the only disliking thing as this won't be accessible to the small companies. Review collected by and hosted on G2.com.

Raja S.
RS
Backup trainer
Enterprise (> 1000 emp.)
"commvault Cloud has giving multiple resources which can be used for production and do forecast"
What do you like best about Commvault Cloud?

Data protection

Commvault Cloud protects data against ransomware, corruption, and deletion.

Cyber resilience

Commvault Cloud helps businesses reduce risk, minimize downtime, and control costs.

Hybrid cloud

Commvault Cloud protects data in one place, whether it's on-premise or in the cloud.

Automation

Commvault Cloud uses automation to rebuild applications in near real-time Review collected by and hosted on G2.com.

What do you dislike about Commvault Cloud?

Some say Commvault Cloud has a steep learning curve, and that the administration can be complicated. Others say the reporting tools are difficult to use Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

18 months

Average Discount

14%

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Commvault Cloud Features
File Server Backup
Database Server Backup
Virtual Machines
Disaster Recovery
Storage Capacity
Remote Backup
Security Standards
Data Deduplication
Data Backup
Backup Automation
Integration
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