--- title: Commvault Cloud Reviews meta_title: 'Commvault Cloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 181 reviews by the users' company size, role or industry to find out how Commvault Cloud works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 181 scale: '5' date_modified: '2026-06-22' parent_category: name: Backup url: https://www.g2.com/categories/backup --- # Commvault Cloud Reviews **Vendor:** Commvault **Category:** [SaaS Backup Software](https://www.g2.com/categories/saas-backup) **Average Rating:** 4.3/5.0 **Total Reviews:** 181 ## About Commvault Cloud Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience, leading the charge to protect the world against ransomware and other cyber threats by helping companies reduce risk, minimize downtime, and control costs. The new Commvault Cloud, powered by Metallic AI, represents decades of innovation, industry leadership, customer trust, and a deep ecosystem of partnerships. It’s the only cyber resilience platform built for the hybrid world, offering the best data security for all workloads, anywhere combined with the rapid, enterprise-scale recovery. Commvault helps over 25,000 customers worldwide fight ransomware and achieve total resilience in face of tomorrow’s threats. Learn more about Commvault by visiting www.commvault.com ## Commvault Cloud Pros & Cons **What users like:** - Users value the **ease of use** of Commvault Cloud for seamless backup and recovery operations across various environments. (17 reviews) - Users value the **reliability and ease of management** in Commvault Cloud, ensuring smooth operations for data protection. (11 reviews) - Users value the **easy management of backups and disaster recovery** with Commvault Cloud’s unified platform. (10 reviews) - Users value the **reliability** of Commvault Cloud, appreciating its seamless management and peace of mind for data protection. (8 reviews) - Users value the **strong automation** in Commvault Cloud, which simplifies data management and enhances reliability. (6 reviews) - Configuration Ease (6 reviews) - Users value the **seamless integrations** of Commvault Cloud, enhancing data management across diverse environments effortlessly. (6 reviews) - Management Ease (6 reviews) - Users value the **strong balance of enterprise capabilities and simplicity** in Commvault Cloud for effective data protection. (6 reviews) - Users appreciate the **high reliability** of Commvault Cloud for managing backup and recovery across multiple environments. (5 reviews) **What users dislike:** - Users find the **interface complex** , making setup and management challenging, particularly for those without prior experience. (8 reviews) - Users find the **complex setup** of Commvault Cloud challenging, requiring planning and technical expertise for effective management. (8 reviews) - Users find the **difficult learning process** in Commvault Cloud challenging, requiring substantial time and expertise. (6 reviews) - Users find the **learning difficulty** with Commvault Cloud challenging, especially for those new to the system. (6 reviews) - Users find the **setup and management complex** , requiring significant planning and technical knowledge for effective use. (5 reviews) - Learning Curve (5 reviews) - Users find Commvault Cloud **expensive** , with frustrating pricing models and challenging initial setup hindering their experience. (4 reviews) - Users report **limited features** in Commvault Cloud, facing issues with new NetApp technology support and functionality. (4 reviews) - Poor Customer Support (4 reviews) - Users struggle with **backup issues** , including slow speeds and a complex interface that complicates management. (3 reviews) ## Commvault Cloud Reviews ### 1. Centralized Hybrid & Multi-Cloud Backup Management That Just Works **Rating:** 4.5/5.0 stars **Reviewed by:** Manoj J. | Customer Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Commvault Cloud?** The best part about Commvault Cloud is the centralized management it offers across hybrid and multi-cloud environments. It streamlines backups for a range of workloads, including VMs and SaaS applications, so data stays consistently protected without having to rely on multiple separate tools. **What do you dislike about Commvault Cloud?** The initial setup and configuration can feel fairly complex compared to some competitors. There’s also a steep learning curve to fully understand the interface and make the most of all the available features, which may be overwhelming for teams looking for a more “plug-and-play” solution. **What problems is Commvault Cloud solving and how is that benefiting you?** Commvault Cloud addresses the challenge of managing fragmented data across our on-premises environment and multiple cloud platforms. It gives us a single pane of glass for backup operations, which means we spend far less time switching between different consoles. Overall, it also streamlines our disaster recovery strategy and makes the entire process easier to manage. ### 2. Enterprise-Grade Simplicity with Powerful Features and Reliable Support **Rating:** 4.0/5.0 stars **Reviewed by:** Ankush v. | Customer Support Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Commvault Cloud?** Commvault Cloud offers a strong balance between enterprise-grade capabilities and operational simplicity. The platform is easy to use for daily backup and recovery operations, while still providing deep configuration options when required. Implementation is straightforward, and onboarding workloads across on-prem, hybrid, and cloud environments is well structured. It integrates easily with a wide range of technologies and storage targets, reducing complexity in heterogeneous environments. With a broad set of features available in a single platform, it is used frequently for both routine protection and advanced recovery scenarios. Customer support is reliable and effective, especially when handling complex technical issues. **What do you dislike about Commvault Cloud?** While Commvault Cloud is very powerful, the breadth of features can introduce complexity. Advanced configurations and troubleshooting often require deeper product knowledge, which can increase the learning curve for new users. Some workflows still involve navigating multiple menus, and detailed tuning may take time in very large environments. Additionally, upgrades and compatibility checks require careful planning to avoid operational impact **What problems is Commvault Cloud solving and how is that benefiting you?** Commvault Cloud addresses the challenge of protecting and managing data across complex hybrid and multi-cloud environments using a single, centralized platform. It simplifies backup, recovery, and data mobility while reducing operational overhead. This results in improved reliability, faster recovery times, consistent policy enforcement, and better visibility across workloads, allowing teams to manage data protection more efficiently and with greater confidence. ### 3. Robust Protection, Complex Setup **Rating:** 3.5/5.0 stars **Reviewed by:** Jasvinder S. | Sr. Technical Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Commvault Cloud?** I like that Commvault Cloud is reliable and easy to manage once set up. It provides one platform for all backups—servers, VMs, and cloud—with strong automation and fast recovery. It operates smoothly in the background, saving time and reducing daily work. The reliability means there are no worries about failed backups, and the easy management keeps everything centralized, eliminating the need to switch between tools. The strong automation handles schedules, policies, and recovery tasks independently, giving me peace of mind that my data is safe without constant effort. **What do you dislike about Commvault Cloud?** Commvault Cloud is powerful, but it’s still complex to set up and manage. The console can feel heavy, and some tasks take time. Making the setup and interface simpler would improve the experience a lot. Setup and navigation can be easier. A cleaner interface, fewer menus, and a more guided setup wizard would save time and make the tool simpler for everyday use. The initial setup is not very easy and needs proper planning and technical knowledge. If you’re a first‑time user, you definitely need an expert for the installation. Once everything is configured, it runs smoothly, but the setup itself takes time. **What problems is Commvault Cloud solving and how is that benefiting you?** Commvault Cloud solves data backup challenges, protecting hybrid environments from ransomware, enabling fast recovery, and reducing manual work. It provides reliability and easy management, with strong automation handling tasks, saving time, and giving peace of mind. ### 4. Backup Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Zafar U. | VP Information Security, Broadcast Media, Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Commvault Cloud?** A painless solution that runs very smoothly and includes all the required features. **What do you dislike about Commvault Cloud?** Mac support is challenging, but everything else seems okay at the moment. **What problems is Commvault Cloud solving and how is that benefiting you?** Back up from anywhere, everywhere. ### 5. Worst support I have ever had in my whole long career **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Commvault Cloud?** varied product compatibiilty and support most of our infrastructure. **What do you dislike about Commvault Cloud?** We have had this product for several months and I can’t get it to work and every case I have created gets an automated message every week saying they are working on it but I have never had an actual response. Then I get frustrated and close the case and create a new different one, and the automatted feedback message gives a link to give 5 stars on everything and submits it with no input. The absolute worst and then they pad the numbers with the false 5 star reviews. We very much regret this purchase **What problems is Commvault Cloud solving and how is that benefiting you?** Just general backup ### 6. Commvault Made Backup Management Simple **Rating:** 4.5/5.0 stars **Reviewed by:** Anurag C. | DevOps Intern, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2025 **What do you like best about Commvault Cloud?** Commvault Cloud has definitely been a most valuable tool during my internship. Its dashboard is straightforward to navigate, and the compatibility between Commvault and AWS and Azure was done me most smoothly and efficiently, I also loved it. My main activity in it was to create the backup jobs that were set to be executed automatically for the virtual machines and the databases, which in turn freed us up for some other activities. The restore process was speedy and reliable, which I found really comforting when we had to do disaster recovery scenarios. Commvault served as a bridge that interconnected the on-prem and cloud environments, and thus it could be sure that backups are consistent without changing the manual part of the process a lot. At the same time, it made our team feel more confident about data safety. Additionally, the deduplication feature helped us save a good amount of storage space. **What do you dislike about Commvault Cloud?** The initial setup might be a little too much for new users to handle. A few high-level settings were not very clear, and one had to look into the documentation to get the information, which could have been more nicely arranged. Besides, the cost arrangement for several cloud storage choices was not very clear. **What problems is Commvault Cloud solving and how is that benefiting you?** Commvault Cloud has been a great partner in addressing the challenge of handling backups in our data centers as well as in the cloud. Without having to resort to manual scripts or a myriad of tools, we were able to automate and centralize our backup and recovery operations. This not only saved us time and lowered human error but also increased our confidence regarding data loss or system failures. Moreover, it contributed to the better utilization of storage through features such as deduplication. **Official Response from Cara Peterson:** > Thanks for the great review! We're glad Commvault Cloud helped simplify your backup processes and made a strong impression during your internship. We appreciate your feedback on setup and cost clarity—it's helpful as we continue improving the experience. ### 7. Dependable and keeps up with the technology very well **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew I. | Practice Group Technology Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2023 **What do you like best about Commvault Cloud?** The quickness of support responses and resolution. Tickets are only closed once they are solved or agreed upon. In addition, they do get back to you when they say they will. They don't hesitate to remote into your compter **What do you dislike about Commvault Cloud?** CommVault doesnt seem to keep up with NetApp technology. Our ticket is as below: As of Dec 2022, we upgraded the NetApp OnTap from 9.7P6 to the current version OnTap 9.10.1P8 According to NetApp SnapDiff v1 and v2 are deprecated and will not function in ONTAP 9.10.1 and later. Only SnapDiff v3 is supported in ONTAP 9.10.1 and later. My manager needs to find out when CommVault will support SnapDiff v3? **What problems is Commvault Cloud solving and how is that benefiting you?** Being an all in one solution that works within our enviroment. It allows quick backup and restore and is very flexible for our needs at this time. It works with our tape backup system very well ### 8. Rana **Rating:** 5.0/5.0 stars **Reviewed by:** Ranaprathap A. | System Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Commvault Cloud?** Easy to create schedules and restoration. **What do you dislike about Commvault Cloud?** All features are good only. Didn't identified any dislikes. **What problems is Commvault Cloud solving and how is that benefiting you?** Data copying in cloud as second copy ### 9. My Experience with G2 **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Commvault Cloud?** Commvault Cloud offers a highly reliable and centralized platform for managing data backup, recovery, and disaster recovery across hybrid and multi-cloud environments. What I like most is the simplicity of managing complex data protection tasks through a single interface. The automation features, policy-driven backup schedules, and integration with AWS and Azure make it easy to ensure compliance and data availability without manual intervention. It also provides detailed reporting and analytics, which help in proactively managing risks and optimizing storage. **What do you dislike about Commvault Cloud?** While Commvault Cloud is a powerful platform, the initial setup and configuration can be quite complex, especially for new users or smaller teams without prior experience. The user interface, though improved over time, still feels a bit overwhelming due to the number of features and settings available. Also, some error messages could be more descriptive to help in quicker troubleshooting. Licensing and pricing models can be a bit confusing at first as well. **What problems is Commvault Cloud solving and how is that benefiting you?** Commvault Cloud helps solve the challenge of managing and protecting data across multiple environments — on-premises, cloud, and hybrid. It consolidates backup, recovery, and disaster recovery into a single platform, which reduces the complexity and overhead of using multiple tools. This has improved our operational efficiency and significantly reduced recovery times during outages or accidental deletions. The built-in automation and reporting also ensure we meet compliance requirements without manual effort, ultimately saving time and reducing risk. ### 10. feedback as user for commvault **Rating:** 2.5/5.0 stars **Reviewed by:** Pooja T. | Inside Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Commvault Cloud?** 1.Disaster Recovery 2.Advanced Analytics 3.Scalability 4.Cost Efficiency **What do you dislike about Commvault Cloud?** 1.Initial Setup & Deployment Challenges 2.Performance in Certain Workloads like Users report slower backup or restore speeds compared to some competitors in certain scenarios **What problems is Commvault Cloud solving and how is that benefiting you?** 1.Cyber Resilience & Ransomware / Attack Recovery 2.Complexity of Management & Operational Overhead 3. Compliance, Retention, and Regulatory Requirements 4. Data Protection Across Hybrid / Multi‑Cloud Environments ### 11. Commvault for backup **Rating:** 5.0/5.0 stars **Reviewed by:** K Bharath K. | Technical Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Commvault Cloud?** 1. Comprehensive Data Protection 2. Cloud-Native & Multi-Cloud Support 3. AI-Powered Threat Detection & Ransomware Protection 4. Automation & Orchestration 5. Advanced Monitoring & Reporting 6. Modular & Scalable (Metallic SaaS or Full Suite) 7. Strong Database & Application Support **What do you dislike about Commvault Cloud?** Nothing in specific all the futures are good to use **What problems is Commvault Cloud solving and how is that benefiting you?** Commvault Cloud solves challenges like data sprawl, ransomware threats, and complex backup management by offering unified, secure, and automated data protection across hybrid and multi-cloud environments. This ensures faster recovery, simplified operations, and peace of mind knowing our data is always protected and compliant. ### 12. Great experience of management **Rating:** 4.5/5.0 stars **Reviewed by:** Bryan X. | IT engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2025 **What do you like best about Commvault Cloud?** It is easy to be managed thru the web console and easy to get familiar with this product. Using one single console can manage all the backup infrastructure in the company **What do you dislike about Commvault Cloud?** In our environment, we only use this product to backup VMware. Many other features are not needed. It will be great to have the option not to install the features like sharepoint, database ,,, feature when we install this product. **What problems is Commvault Cloud solving and how is that benefiting you?** It protects VM servers in our company. We can restore VMs or files in the VM server directly. It is great product to protect our data. ### 13. Vault for your Data **Rating:** 4.5/5.0 stars **Reviewed by:** Sunku S. | Software Engineer I, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Commvault Cloud?** One of the most useful thing about Commvault cloud is the Cyber security support for Multi Cloud platforms **What do you dislike about Commvault Cloud?** The is the only disliking thing as this won't be accessible to the small companies. **What problems is Commvault Cloud solving and how is that benefiting you?** Commvault is solving the problem of the managing security and Data issues. And it solves this by providing the top most services to manage and maintain security ### 14. commvault Cloud has giving multiple resources which can be used for production and do forecast **Rating:** 5.0/5.0 stars **Reviewed by:** Raja S. | Backup trainer, Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2025 **What do you like best about Commvault Cloud?** Data protection Commvault Cloud protects data against ransomware, corruption, and deletion. Cyber resilience Commvault Cloud helps businesses reduce risk, minimize downtime, and control costs. Hybrid cloud Commvault Cloud protects data in one place, whether it's on-premise or in the cloud. Automation Commvault Cloud uses automation to rebuild applications in near real-time **What do you dislike about Commvault Cloud?** Some say Commvault Cloud has a steep learning curve, and that the administration can be complicated. Others say the reporting tools are difficult to use **What problems is Commvault Cloud solving and how is that benefiting you?** Commvault Cloud primarily addresses the problem of managing and protecting large volumes of data across complex IT environments, particularly in the cloud, by providing comprehensive data backup, disaster recovery, and data retention capabilities ### 15. Commvault's Data Protection Capabilities: A Year's Insight **Rating:** 5.0/5.0 stars **Reviewed by:** Arpan M. | Cyber Security Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2024 **What do you like best about Commvault Cloud?** I have been working on Commvault last 1 year. My experience with Commvault was very impressive because of its data protection capabilities. Commvault provides backup, recovery, and data management for physical & Virtual environments. It supports different types of platforms like Windows, Linux, VMware, AWS, and Azure. it will have the ability to scale up. CommVault is suit.It has features like routine backup and recovery, making all tasks easier for IT teams to manage data protection. If we talk about performance then it provides very good performance in terms of backup speed, recovery time & resources utilization.able for all sizes of business. **What do you dislike about Commvault Cloud?** User interface sometimes clutters. For smaller businesses, cost was a major barrier. Commvault has different licenses for different features like backup, recovery, deduplication, and cloud integration. **What problems is Commvault Cloud solving and how is that benefiting you?** Commvault Cloud is designed to address several key challenges in data management and protection, particularly for organizations managing large volumes of data in increasingly complex IT environments.Businesses face the challenge of securely protecting their data from loss, corruption, or ransomware attacks, especially as data volumes increase.Commvault Cloud offers comprehensive data backup, disaster recovery, and data retention strategies for cloud environments. It automates data protection, ensuring that critical data is backed up and recoverable at any time.You gain peace of mind knowing your data is safe and can be quickly recovered in case of an emergency, reducing downtime and the risk of losing valuable information. ### 16. A toolbox for backup and recovery **Rating:** 4.0/5.0 stars **Reviewed by:** Sean F. | Infrastructure Architect, Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2021 **What do you like best about Commvault Cloud?** Commvault Complete Backup and Recovery can pretty much back up anything; it is like having a toolbox with lots of different tools to help with all sorts of different challenges. It is great at just doing the simple things like File server or VM backups but allows you to also solve complex backup issues with workflows. **What do you dislike about Commvault Cloud?** It is fairly complex, so it is a steep learning curve if you want to use the more advanced features that it offers. The new HTML console helps to reduce the complexity but it would be great if there were even more wizards to help with the process. **What problems is Commvault Cloud solving and how is that benefiting you?** We are backing up M365 cloud workloads such as SharePoint Online, OneDrive and Exchange Online and looking at Azure workloads at present. We moved from using on-premises backups to Commvault Cloud and the biggest benefit has been the consistency of speed compared to the throttling that MS was applying to our on-premises backups. The GUI is nice and easy to use as well. ### 17. Saas backup and recovery **Rating:** 5.0/5.0 stars **Reviewed by:** Vishal I. | Cloud trainee , Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Commvault Cloud?** I like the best about the Commvault cloud is the way of security and backup of the cloud **What do you dislike about Commvault Cloud?** Nothing to dislike about the commvault cloud as I have seen. **What problems is Commvault Cloud solving and how is that benefiting you?** Like the commvault cloud is recovering the backup ### 18. Affordable and easy documents and support available **Rating:** 5.0/5.0 stars **Reviewed by:** Amandeep _. | System Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Commvault Cloud?** Support and Documentation - easy UI and affordable. **What do you dislike about Commvault Cloud?** Their is nothing like to dislike but this product comes a bit late in market. **What problems is Commvault Cloud solving and how is that benefiting you?** Currently, we in our organization is using Commvault backup & restore services. ### 19. A complete solution for all your cyber security needs **Rating:** 5.0/5.0 stars **Reviewed by:** Jaleef P. | Data Resilience Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Commvault Cloud?** its an enterprise all in one solution with lots of innovation and features for cyber resilience and protection **What do you dislike about Commvault Cloud?** a bit tough for admin user to handle, this is handled in html cmmandcetner version **What problems is Commvault Cloud solving and how is that benefiting you?** commvault cloud removes the need to have multiple production for your cyber protection ### 20. Simple and easy yey secure and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Wilbur K. | Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Commvault Cloud?** Simplicity of setting up new backups and managing existing configuration. flexibility. Great support when we need it. **What do you dislike about Commvault Cloud?** I did not have any bad experiences with the software so far and everytime we needed to perform any function, it was working as expected **What problems is Commvault Cloud solving and how is that benefiting you?** We had issues backup up user data of employees that left the orginasation, Onedrive backup solved that issue for us. The software also work very well with our Azure server backups ### 21. Great software, if you have the time **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Commvault Cloud?** The granularity and customizations. Limitless configurations. **What do you dislike about Commvault Cloud?** Support for one. Recently, its become very difficult to get proper support. The reporting tools are extremely difficult to use, often resulting in just a "wall of text" with no context or what anything means. The aging of backups, if you misconfigure or walk into a pre-set CV can be extremely difficult to recover space or get rid of backups that are not needed. Not very intuitive. **What problems is Commvault Cloud solving and how is that benefiting you?** None at this point. We're out of space in the cloud, backups aren't occuring and basically support sends us to a report that we can't seem to figure out. ### 22. best recovery point view solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Vicknesh W. | System Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2025 **What do you like best about Commvault Cloud?** its vey easy to maintained the backup low cost in the organizations. **What do you dislike about Commvault Cloud?** Sri Lanka unavailable for international cloud solution example for AWS, Oracle and etc. only limited local cloud partner only **What problems is Commvault Cloud solving and how is that benefiting you?** we need to check recovery time for cloud solution. ### 23. It was awesome and get lot of information **Rating:** 5.0/5.0 stars **Reviewed by:** Vaneet G. | Sr. Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2025 **What do you like best about Commvault Cloud?** It is awesome, easy and lot of new features. **What do you dislike about Commvault Cloud?** No such a bad or dislike the product as we using it. **What problems is Commvault Cloud solving and how is that benefiting you?** Backup the data of AWS servers for the customers. ### 24. Choosing the Right Data Protection: A Review of Commvault Cloud and Its Competitors **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Commvault Cloud?** I like best about Commvault Cloud its strong security and comprehensive data management. The automated backups and detailed compliance features make it reliable and efficient for protecting our data. **What do you dislike about Commvault Cloud?** What I dislike about Commvault Cloud is its complex interface, which can be difficult to navigate. It also sometimes has slower backup and restore speeds compared to other solutions. **What problems is Commvault Cloud solving and how is that benefiting you?** Commvault Cloud solves problems like data loss, security, and compliance. It benefits us by ensuring our data is always backed up and protected, meeting regulatory requirements, and making recovery quick and reliable. This reduces downtime, improves data safety, and saves us time and resources. ### 25. using for data backup **Rating:** 4.0/5.0 stars **Reviewed by:** prashnat l. | ASST IT MANAGER, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Commvault Cloud?** its is use for data backup to commvalult cloud **What do you dislike about Commvault Cloud?** costing is very high against another service provider **What problems is Commvault Cloud solving and how is that benefiting you?** it is use for data recovery ............ ### 26. THere are some backup features that will help tremendously when a major disaster happens **Rating:** 4.0/5.0 stars **Reviewed by:** Eduardo A. | Executive Vice President, Solutions Architecture, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Commvault Cloud?** I like the Appranix solution as well as the AD recovery **What do you dislike about Commvault Cloud?** I am still trying to keep my current infrastructure dedicated to backups and incorporate some of the cloud offerings like Appranix and AD backup. It would be great if there was a cohesive way of approaching this setup. **What problems is Commvault Cloud solving and how is that benefiting you?** not yet. i'm a customer using in prem solution ### 27. Intuitive software **Rating:** 4.5/5.0 stars **Reviewed by:** Mark S. | Global backup administrator, Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Commvault Cloud?** Ease of use the full spectrum visible from a single dashboard **What do you dislike about Commvault Cloud?** Some features are still missing from the onprem version. like the ability to select copy precedence in Database restores **What problems is Commvault Cloud solving and how is that benefiting you?** Ease of use single plane platform to manage all backup related products. ### 28. Less headach and wonderful support **Rating:** 5.0/5.0 stars **Reviewed by:** Rajanikanth R. | Principal Technology Consultant - Backup and Recovery, Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Commvault Cloud?** The product is simple and stright foreward, knowledgeble and ready to help support backing the solution. It make life easy and simple to manage **What do you dislike about Commvault Cloud?** nothing much so far. The product is working wonderfully well so far. **What problems is Commvault Cloud solving and how is that benefiting you?** Our customer was using Veritas NetBackup earlier and we praposed the CommVault solution. this is a Government customer so expectation is very high and being a highly secured data, it is not easy to manage earlier. now with all the security features in place we are able to mitigare the risks involved. The next major task was data accessability which we have resolved now fulfilling the customer SLAs ### 29. Is a very robust software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Commvault Cloud?** Easy to find the clients and how configure them. The support is also good. **What do you dislike about Commvault Cloud?** there are still some features that are in Java but not on Cloud **What problems is Commvault Cloud solving and how is that benefiting you?** have all our clients with backup in a simple and easier way. ### 30. Most Robust Unified Data Protection Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Ravishka D. | Senior Technical Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2023 **What do you like best about Commvault Cloud?** Commvault can be integrated with almost any system like heterogeneous, and it is now towards to way more visionary **What do you dislike about Commvault Cloud?** One thing that I will say about the Commcel console is that it needs proper training for the configuration changes **What problems is Commvault Cloud solving and how is that benefiting you?** For most critical backup can be integrated with commvault near zero RTo capability with instant cloning and much more ### 31. Commvault Cloud: A Robust and User-Friendly Data Management Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Achindra K. | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Commvault Cloud?** Commvault Cloud stands out for its comprehensive data management, offering scalability and flexibility for businesses of all sizes. Its robust security measures ensure data integrity, and the user-friendly interface simplifies complex tasks. With efficient data backup and recovery, cross-platform compatibility, and cost-effective solutions, Commvault Cloud optimizes storage usage and provides proactive monitoring and reporting. These features collectively make it a reliable choice for organizations aiming for seamless and secure cloud-based data management. **What do you dislike about Commvault Cloud?** I have some concerns of concerns about pricing structures, complexity of setup, or specific feature limitations **What problems is Commvault Cloud solving and how is that benefiting you?** Commvault Cloud is instrumental in solving our organization's data management challenges by offering a unified and user-friendly platform. It enables seamless scalability to accommodate our growing data needs while ensuring robust security measures and compliance adherence. The platform's efficiency in backup and recovery minimizes downtime risks, and its cross-platform compatibility streamlines integration across our diverse IT infrastructure. Commvault Cloud's cost-effective solutions, including optimized storage usage and proactive monitoring, contribute to operational efficiency and overall data management effectiveness, aligning well with our business objectives. ### 32. Best product for BK SaaS! **Rating:** 5.0/5.0 stars **Reviewed by:** Eden A. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2024 **What do you like best about Commvault Cloud?** Commvault Cloud offers robust data security, rapid recovery capabilities, and an easy-to-use interface. Users appreciate the single pane of glass for managing data, which simplifies operations. Additionally, Commvault’s excellent customer support ensures smooth experiences. 😊 **What do you dislike about Commvault Cloud?** i don't have any dislike about commvault Cloud **What problems is Commvault Cloud solving and how is that benefiting you?** its was a fail weekly jobs of 365 limitations API and also they resolve the problem ### 33. Secure, Simple and straight forward. **Rating:** 5.0/5.0 stars **Reviewed by:** Mahesh K. | Storage Architect, Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2020 **What do you like best about Commvault Cloud?** ease of use and integration with Azure blob under the covers. **What do you dislike about Commvault Cloud?** Nothing as of yet to dislike about the product. **What problems is Commvault Cloud solving and how is that benefiting you?** Exchange backups were painful. O365 backups are smooth and we get per mailbox now every 8hr.. which is nice. ### 34. Technology behind Commvault is exciting, how workloads are protected **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2025 **What do you like best about Commvault Cloud?** Commvault cloud is very ease to use with minimal configurations are required. **What do you dislike about Commvault Cloud?** Even tough the implementaion/integration is easy, in some situation customer support lacks a little practive support. **What problems is Commvault Cloud solving and how is that benefiting you?** Cloud backup solution ### 35. Human friendly product **Rating:** 5.0/5.0 stars **Reviewed by:** Aayushi J. | Cloud ops Engineering Senior Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Commvault Cloud?** Azure backup is human friendy and easy to understand **What do you dislike about Commvault Cloud?** Nothing is there in disliking about commvault **What problems is Commvault Cloud solving and how is that benefiting you?** Many problems are solved by commvault, easy installation ### 36. Commvault cloud **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2024 **What do you like best about Commvault Cloud?** Commvault is very helpful to perform the backups and all types of restores.Recovery is easier in commavult. **What do you dislike about Commvault Cloud?** Sometimes the commvault console will be in hung state.But it was very rare case scenario. **What problems is Commvault Cloud solving and how is that benefiting you?** Commvault is bery benefit to me,backups and recovery was very speed. And can able to restore all types database backup and filesystem backup. ### 37. Effective Backup Solution software **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek N. | IT Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 07, 2024 **What do you like best about Commvault Cloud?** Pros: 1. Provides excellent backup solutions 2. Easy to configure 3. User friendly UI 4. Great support engineers on call 5. Provides all accessible features in one platform 6. Option of customized reports are there **What do you dislike about Commvault Cloud?** Cons: Not much but only issue often faced is that the comcell gets slow when more jobs are running **What problems is Commvault Cloud solving and how is that benefiting you?** 1. Supports Oracle backups 2. Provides assistance from support engineers on demand 3. For me mostly the server, file system and db backups are taken via commvault ### 38. Commvault Cloud: Backup Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2024 **What do you like best about Commvault Cloud?** We use commvault for our SAP systems backups to cloud. It manages all of our Prod, QA, Dev, Test and SBX environment backups. The scalability is top notch as mentioned previously it is managing a huge landscape of 500+ systems with around 3000+ servers. It is easy to use and the UI is friendly. It also provides insights on the backups for different servers. The best part is PIT(Point in time recovery for HANA systems where it restores the target system with combination of Full& Incremental backups to the same time as Prod Environments). I love this feature in commvault. It has some best features in the industry like: 1. Multi Cloud support if we want to use any other cloud to upload the data. 2. Scalability for huge landscapes. 3. Data Deduplication for saving the space hence reducing the cost. 4. Provides the encryption and limited access for security. 5. Last but not the least, the Automation of the backups which reduces a lot of manual work. **What do you dislike about Commvault Cloud?** Nothing to dislike they provide best services in the industry compared to the competition. Except for the maintenance, it takes some effort to do it but any service will need it so I ignored it. The cost can be little lower as well. **What problems is Commvault Cloud solving and how is that benefiting you?** Automating the backups, Trigerring the alerts if the backup fails and giving fixes for the issues occurred. PIT recovery for refresh activities and other exceptional features and encryption for security. It reduced a lot of manual work and manpower needed for refresh activities for SAP systems. ### 39. CCS best platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Commvault Cloud?** It's ease of use & supported list if connectors **What do you dislike about Commvault Cloud?** Not providing metallic connector for SaaS like GitHub, Bitbucket etc. **What problems is Commvault Cloud solving and how is that benefiting you?** Backup of all multiple SaaS workloads & public cloud K8S. ### 40. Marius **Rating:** 5.0/5.0 stars **Reviewed by:** Marius T. | Senior Cloud Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** June 27, 2024 **What do you like best about Commvault Cloud?** Very reliable product and no.down time since purchased **What do you dislike about Commvault Cloud?** Its not a cheap product that is for sure **What problems is Commvault Cloud solving and how is that benefiting you?** Office 365 backup ### 41. Excellent Data Preservation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** June 19, 2024 **What do you like best about Commvault Cloud?** Easy to use UI, Single Pane of Glass, and the great customer support **What do you dislike about Commvault Cloud?** Sometimes the data gets skewed during updates, and we've had issues with inaccuracies in the past. **What problems is Commvault Cloud solving and how is that benefiting you?** CV Cloud pulls data that would otherwise be more vulnerable in on-site servers into a more secure off-site system. This also allows for access regardless of business datacenter status. ### 42. Commvault is an exceptional backup/restore tool **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan G. | Analista de infraestrutura de TI, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about Commvault Cloud?** Commvault is an exceptional data backup and restore tool, as well as dedicated support for troubleshooting **What do you dislike about Commvault Cloud?** The integration with OCI environment is very poor **What problems is Commvault Cloud solving and how is that benefiting you?** Commvault Cloud supports hybrid and multi-cloud environments which is an great asset to solve the challenges associated with data protection. ### 43. Data Integrity and complete backup solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** July 06, 2024 **What do you like best about Commvault Cloud?** Comvault cloud is one of best backup and data secure solution which is one of the best in class and enxt gen technology. **What do you dislike about Commvault Cloud?** The ability to migrate the entire inetgrated solutions and movement of all application and Infrastructure towards the cloud based backup solution. **What problems is Commvault Cloud solving and how is that benefiting you?** We were looking for moving away from our cuurect backup and data solutions because if backup failures, inadequacy and resillency issues . We explore multiple options and alligned with the roadmap and then choose Comvault as an option. ### 44. Beyond zero trust and next level backup and data technology **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2024 **What do you like best about Commvault Cloud?** It is a platform which provdes the best capabilities with completely automated and trasnformation backup, data and ecryption options. **What do you dislike about Commvault Cloud?** Overall training to the entire ecosystem and global admin fraternity. **What problems is Commvault Cloud solving and how is that benefiting you?** We were exploring options on the new roadmpa for the Infrsatructure enterprise and post doign a business case stack we felt this is the most suitable as it brough all the capabilities for our customers that we were looking out for. ### 45. Good support - which is needed a lot **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Commvault Cloud?** It is easy to open support tickets and CommVault staff respond promptly. The majority of support analysts are knowledgeable, friendly, and helpful so most tickets are resolved quickly. **What do you dislike about Commvault Cloud?** CommVault is an incredibly complicated system and the company has a bad habit of deprecating features with little notice so that long time clients end up with an installation that no longer matches the "standard" configuration of a new client. The support team is responsive and friendly but you'll need them a lot. In the past year I've opened 57 support tickets - more than one every week - and there are still features that don't work properly. CommVault is not a system you will implement on your own. Initial installation and, I would suggest, any significant change will require Professional Services which comes at an additional cost. **What problems is Commvault Cloud solving and how is that benefiting you?** We want to use CommVault for both backup and malware protection but attempts to restore files and complete virtual machines from backup regularly encounter problems which necessitate the creation of a support ticket. ### 46. All inclusive backup and recovery **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley W. | Tech Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2024 **What do you like best about Commvault Cloud?** It is continuously improving and covers every aspect of backup and recovery **What do you dislike about Commvault Cloud?** Lisensing model is a bit complicated and confising **What problems is Commvault Cloud solving and how is that benefiting you?** Entire backups of our servers are now available and servers are recoverable by one click ### 47. Happy Commvault admin **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Defense & Space | Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2023 **What do you like best about Commvault Cloud?** Commvault is a solid product, it is stable, reliable backup solution. **What do you dislike about Commvault Cloud?** It is a pricey product - you do get what you pay for **What problems is Commvault Cloud solving and how is that benefiting you?** Commvault is our backup and restore solution ### 48. Metallic SaaS Data Protection on O365 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2021 **What do you like best about Commvault Cloud?** It is a SaaS solution, Commvault has two Metallic products: 1) Metallic for O365 This is mainly to protect O365 in terms of Exchange online, OneDrive, Sharepoint, MS Teams. When I started using this product, it was hosted in Germany. SSO and SAML integration with Azure portal works very well. The granular recovery of messages including deleted items are one of the features here. You can also still filter the mailbox of resigned or disabled users (deleted objects) and it also has infinite retention policy. For example, if you started your journey with Metallic O365 in 2019 you can still go back to this year for mails restoration. 2) Metallic Data Protection This is another SaaS Solution it is also available now in UAE region and in Azure Cloud Marketplace where you can simply enable it to protect you Azure environment. The good thing here you can extend this tool to protect your on promise as well, but you need a proxy server that can maintain the data protection of your client machines on premise. A local storage is also required to store the data locally with short retention for faster restoration, but the data upon the local backup can be taken as an aux copy to azure blob storage and will be transferred to a cool storage at the end of the way. With this tool you can protect your Oracle database, SQL servers, filesystem, and virtualization (Hyper-V and VMware). It can also protect your Azure environment, but there are certain consideration to be taken. The implementation for each one of them is easy and no complication. **What do you dislike about Commvault Cloud?** Licensing part or reporting part yet to be enhanced because some time it causes confusion to understand what is right and what is wrong. The delegation part of mails, it is experienced that delegated mails from a backup to one person does not show all protected mails. After the delegation the user or the authorized person whom mails were delegated complained about not being able to find all mails. Metallic team were approached with this concern to clarify what could be the problem. There are various reasons here to also consider one of them is the archive of mails. The support a bit challenging, they do not provide 24x7 support like veeam, the support also is not available or does not fall on all the weekdays. It is only 5 days and does not cover full day. it is contrary to what veeam does. I believe Metallic should solve this problem because it causes issues especially when you have severity 1, the support may take several days. **Recommendations to others considering Commvault Cloud:** it is a wonderful solution and commvault is providing more enhancement. we are as customers also try to add more ideas to this solution by requesting few more features enhancement. It is a SaaS solution and it can be found on azure if you use Microsoft Azure Cloud, and it will cover all your needs. **What problems is Commvault Cloud solving and how is that benefiting you?** it took the headache of maintaining the infrastructure, previously admins used to handle local microsoft exchange, here you need to maintain the servers (physical or even virtual), the storage space, the troubleshooting, etc. But with Metallic SaaS this is completely taken out and handled by Metallic in the backend and nothing to worry from this perspective. With Metallic O365 the retention is infinite and no matter what you back up it will be considered unlimited. Metallic Data Protection for backing up servers, virtual machines, database is a bit different from O365, it is for different purpose and the retention policy is limited, the storage capacity is limited and you pay what you consume. Metallic O365 gives complete data protection for Microsoft O365 environment. ### 49. Complete data protection from a single pane of glass! **Rating:** 5.0/5.0 stars **Reviewed by:** Randall D. | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Commvault Cloud?** The ease om management and configuration, and the full suite of tools that can be used from a single interface. We manage multiple data centers from a single console, and it is very easy to identify and resolve any failed backup or flash replication jobs. **What do you dislike about Commvault Cloud?** For a state agency, with limited funds, the one drawback is the cost of licensing. CommVault does offer a great EDU discount program. However, the results and peace of mind you get from knowing that your data is protected faw outweighs the cost **What problems is Commvault Cloud solving and how is that benefiting you?** CommVaault helps us maintain an efficient backup infrastructure that stretches across multiple datacenters. This is done through a single interface, and is much more efficient than our old Java based NetBackup tools. ### 50. The Most Complete Data Protection Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2023 **What do you like best about Commvault Cloud?** Commvault makes restoring our data quick and easy. No longer are we afraid to jump to a recovery point because we think it might be easier to troubleshoot an issue to resolution. If we know a restore will fix it, we just click a few times and voila! **What do you dislike about Commvault Cloud?** Commvault Backup & Recovery can do so much, it is sometimes difficult to know if I'm getting all the value I should be from it. I know there are things which would make our lives easier which we just haven't had time to setup or even discover. **What problems is Commvault Cloud solving and how is that benefiting you?** Commvault gives us a single pane of glass for all our data protection needs. We also utilize their eDiscovery and archiving functions, with data indexing to find data during claims and mediations and give employees access to their archived emails. We also backup all end user laptops and utilize the migration assistant to help switching to a new computer feel painless. No more worrying about if we missed manually transferring some data from the old machine. ## Commvault Cloud Discussions - [What is commvault backup?](https://www.g2.com/discussions/what-is-commvault-backup) - 1 comment - [View Commvault Cloud pricing details and edition comparison](https://www.g2.com/products/commvault-cloud/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-22+23%3A36%3A07+-0500&secure%5Bsession_id%5D=a1ffdaa2-4dd1-41c3-8238-599bfbbbd078&secure%5Btoken%5D=938c086997201ec5ec1d61c632c2c3298af103bad991e99c873365389a3d93fd&format=llm_user) ## Commvault Cloud Features **Compatibility ** - File Server Backup - Database Server Backup - Virtual Machines - Repository Models **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning **Compatibility ** - File Formats - Partitions **Functionality** - Data Backup - Backup Automation - Integration - Diverse Database Handling **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Management** - Continuous Backup - Disaster Recovery - Storage Capacity - Remote Backup - Activity Monitoring **Compatibility ** - Endpoint Variety - SaaS Application Variety - Storage Formats **Management** - Backup - Storage - File Scan **Admin** - Backup Management **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Compliance** - Security Standards - Cloud Data Protection - Data Deduplication **Management** - File Sharing - Security Standards - Encrypted Storage **Security ** - Encryption - Data Protection - File Deletion **Agentic AI - Database Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Security** - Data Encryption - Security and Compliance - Deduplication **Agentic AI - SaaS Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - File Recovery** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Server Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Commvault Cloud Alternatives - [Rubrik](https://www.g2.com/products/rubrik/reviews) - 4.5/5.0 (267 reviews) - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - 4.6/5.0 (680 reviews) - [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) - 4.7/5.0 (724 reviews)