Commvault Cloud Reviews & Product Details

The best part about Commvault Cloud is the centralized management it offers across hybrid and multi-cloud environments. It streamlines backups for a range of workloads, including VMs and SaaS applications, so data stays consistently protected without having to rely on multiple separate tools. Review collected by and hosted on G2.com.

The initial setup and configuration can feel fairly complex compared to some competitors. There’s also a steep learning curve to fully understand the interface and make the most of all the available features, which may be overwhelming for teams looking for a more “plug-and-play” solution. Review collected by and hosted on G2.com.

Commvault Cloud offers a strong balance between enterprise-grade capabilities and operational simplicity. The platform is easy to use for daily backup and recovery operations, while still providing deep configuration options when required. Implementation is straightforward, and onboarding workloads across on-prem, hybrid, and cloud environments is well structured. It integrates easily with a wide range of technologies and storage targets, reducing complexity in heterogeneous environments. With a broad set of features available in a single platform, it is used frequently for both routine protection and advanced recovery scenarios. Customer support is reliable and effective, especially when handling complex technical issues. Review collected by and hosted on G2.com.

While Commvault Cloud is very powerful, the breadth of features can introduce complexity. Advanced configurations and troubleshooting often require deeper product knowledge, which can increase the learning curve for new users. Some workflows still involve navigating multiple menus, and detailed tuning may take time in very large environments. Additionally, upgrades and compatibility checks require careful planning to avoid operational impact Review collected by and hosted on G2.com.

I like that Commvault Cloud is reliable and easy to manage once set up. It provides one platform for all backups—servers, VMs, and cloud—with strong automation and fast recovery. It operates smoothly in the background, saving time and reducing daily work. The reliability means there are no worries about failed backups, and the easy management keeps everything centralized, eliminating the need to switch between tools. The strong automation handles schedules, policies, and recovery tasks independently, giving me peace of mind that my data is safe without constant effort. Review collected by and hosted on G2.com.

Commvault Cloud is powerful, but it’s still complex to set up and manage. The console can feel heavy, and some tasks take time. Making the setup and interface simpler would improve the experience a lot. Setup and navigation can be easier. A cleaner interface, fewer menus, and a more guided setup wizard would save time and make the tool simpler for everyday use. The initial setup is not very easy and needs proper planning and technical knowledge. If you’re a first‑time user, you definitely need an expert for the installation. Once everything is configured, it runs smoothly, but the setup itself takes time. Review collected by and hosted on G2.com.

A painless solution that runs very smoothly and includes all the required features. Review collected by and hosted on G2.com.

Mac support is challenging, but everything else seems okay at the moment. Review collected by and hosted on G2.com.

varied product compatibiilty and support most of our infrastructure. Review collected by and hosted on G2.com.

We have had this product for several months and I can’t get it to work and every case I have created gets an automated message every week saying they are working on it but I have never had an actual response.

Then I get frustrated and close the case and create a new different one, and the automatted feedback message gives a link to give 5 stars on everything and submits it with no input.

The absolute worst and then they pad the numbers with the false 5 star reviews.

We very much regret this purchase Review collected by and hosted on G2.com.

Commvault Cloud has definitely been a most valuable tool during my internship. Its dashboard is straightforward to navigate, and the compatibility between Commvault and AWS and Azure was done me most smoothly and efficiently, I also loved it. My main activity in it was to create the backup jobs that were set to be executed automatically for the virtual machines and the databases, which in turn freed us up for some other activities. The restore process was speedy and reliable, which I found really comforting when we had to do disaster recovery scenarios. Commvault served as a bridge that interconnected the on-prem and cloud environments, and thus it could be sure that backups are consistent without changing the manual part of the process a lot. At the same time, it made our team feel more confident about data safety. Additionally, the deduplication feature helped us save a good amount of storage space. Review collected by and hosted on G2.com.

The initial setup might be a little too much for new users to handle. A few high-level settings were not very clear, and one had to look into the documentation to get the information, which could have been more nicely arranged. Besides, the cost arrangement for several cloud storage choices was not very clear. Review collected by and hosted on G2.com.

The quickness of support responses and resolution. Tickets are only closed once they are solved or agreed upon.

In addition, they do get back to you when they say they will.

They don't hesitate to remote into your compter Review collected by and hosted on G2.com.

CommVault doesnt seem to keep up with NetApp technology.

Our ticket is as below:

As of Dec 2022, we upgraded the NetApp OnTap from 9.7P6 to the current version OnTap 9.10.1P8

According to NetApp SnapDiff v1 and v2 are deprecated and will not function in ONTAP 9.10.1 and later. Only SnapDiff v3 is supported in ONTAP 9.10.1 and later.

My manager needs to find out when CommVault will support SnapDiff v3? Review collected by and hosted on G2.com.

Easy to create schedules and restoration. Review collected by and hosted on G2.com.

All features are good only. Didn't identified any dislikes. Review collected by and hosted on G2.com.

Commvault Cloud offers a highly reliable and centralized platform for managing data backup, recovery, and disaster recovery across hybrid and multi-cloud environments. What I like most is the simplicity of managing complex data protection tasks through a single interface. The automation features, policy-driven backup schedules, and integration with AWS and Azure make it easy to ensure compliance and data availability without manual intervention. It also provides detailed reporting and analytics, which help in proactively managing risks and optimizing storage. Review collected by and hosted on G2.com.

While Commvault Cloud is a powerful platform, the initial setup and configuration can be quite complex, especially for new users or smaller teams without prior experience. The user interface, though improved over time, still feels a bit overwhelming due to the number of features and settings available. Also, some error messages could be more descriptive to help in quicker troubleshooting. Licensing and pricing models can be a bit confusing at first as well. Review collected by and hosted on G2.com.

1.Disaster Recovery

2.Advanced Analytics

3.Scalability

4.Cost Efficiency Review collected by and hosted on G2.com.

1.Initial Setup & Deployment Challenges

2.Performance in Certain Workloads like Users report slower backup or restore speeds compared to some competitors in certain scenarios Review collected by and hosted on G2.com.