Best Review Management Software - Page 5

How Many Review Management Software Products Does G2 Track?

Total Products under this Category: 360

Category Stats (Oct 2026)

  • Average Rating: 4.61/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Spokk (+5.56%) - Among all products in this category, Spokk recorded the largest rating increase compared to last month

Last updated: October 16, 2026

How Does G2 Rank Review Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 17,200+ Authentic Reviews
  • 360+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Review Management Software

G2 Grid® for Review Management Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, Okendo, Klaviyo, Housecall Pro, Reputation, Feefo, ReputationStacker, and Experience.com.

Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=housecall-pro&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=reputationstacker&focus%5B%5D=experience-com)

SKEEPERS Influencer Marketing

Influencer Marketing by Skeepers is the AI-powered platform that helps brands scale authentic UGC with 400,000+ vetted micro and nano creators, through Social Post and Gifted Review campaigns managed in one place. From AI creator matching and campaign briefs to sendouts, content collection and performance tracking, brands run every campaign end to end with an 85%+ ship-to-post rate, and can build always-on programs with their best-performing creators. Every asset comes with full usage rights, ready to power ads, product pages and owned channels, while native TikTok and Meta integrations make it easy to boost top-performing posts.

Average Rating: 4.4/5.0

Total Reviews: 83

How Do G2 Users Rate SKEEPERS Influencer Marketing?

  • Retail: 8.3/10 (Category avg: 8.4/10)
  • E-commerce: 8.3/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10.0/10 (Category avg: 10/10)

Who Is the Company Behind SKEEPERS Influencer Marketing?

  • Seller: Skeepers
  • Year Founded: 2012
  • HQ Location: Marseille, FR
  • Twitter: @Skeepersgroup
    201 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    398 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Community Manager
  • Top Industries: Cosmetics, Food & Beverages
  • Company Size: 55% Small, 28% Medium

What Are Recent G2 Reviews of SKEEPERS Influencer Marketing?

What Are G2 Users Discussing About SKEEPERS Influencer Marketing?

eTrusted

eTrusted has been designed from the ground up as a standardized and scalable SaaS platform for real-time customer feedback. Invite your customers to give feedback where it is most important to you. Connect eTrusted with your systems and receive feedback holistically across your customer journey. Forget the annual snapshot of customer satisfaction with a one-time survey. eTrusted provides you with authentic feedback consistently and in real-time. Our customers include online and retail, insurance, the automotive industry, software platforms and everything in between.

Average Rating: 4.3/5.0

Total Reviews: 6

How Do G2 Users Rate eTrusted?

  • Retail: 7.2/10 (Category avg: 8.4/10)
  • E-commerce: 8.9/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 5.8/10 (Category avg: 9.1/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind eTrusted?

Who Uses This Product?

  • Company Size: 50% Small, 50% Medium

What Do G2 Reviewers Say About eTrusted?

AI-generated summary from verified user reviews

Pros
  • Users praise the exceptional customer support of eTrusted, highlighting prompt assistance and resolution of issues.
  • Users love the ease of use of eTrusted, making their experience straightforward and hassle-free.
  • Users value the easy integrations offered by eTrusted, streamlining their processes and enhancing efficiency.
  • Users appreciate the great security eTrusted provides, ensuring trustworthiness for both buyers and sellers through effective feedback.
  • Users value the excellent feedback management of eTrusted, enhancing trust for both buyers and sellers in the marketplace.
Cons
  • Users feel the product lacks in generating qualified traffic, making it less effective than its competitors.

What Are Recent G2 Reviews of eTrusted?

hearBack

HearBack is a review management platform built for local businesses — restaurants, salons, clinics, and service SMBs — that want more 5-star reviews without the risk of negative ones going public. The core mechanism is smart routing. After a customer visit, HearBack sends a personalised review request by SMS, email, or QR code. Happy customers (4–5 stars) are sent straight to your public profile on Google, Yelp, Facebook, or Trustpilot to leave a review. Unhappy customers (1–3 stars) are routed to a private feedback form instead, giving you the chance to resolve the issue directly — before it ends up on a public listing. Key features: • Automated review requests via SMS, email, and QR codes • Sentiment-based routing across Google, Yelp, Facebook, and Trustpilot (more platforms coming) • Branded review landing pages and shareable review links • Multi-location support for businesses with 1–3 sites • Real-time dashboard tracking requests sent, reviews captured, and conversion rate • GDPR-compliant with full opt-out handling HearBack is designed for owner-operators who don't have time to chase reviews manually. By making it easy for satisfied customers to leave reviews — and giving unhappy ones a private channel — businesses lift their public star rating, build social proof, and improve local search rankings on Google Maps and the Local Pack. Free trial available. No setup fees. Cancel anytime.

Average Rating: 5.0/5.0

Total Reviews: 5

Who Is the Company Behind hearBack?

Who Uses This Product?

  • Company Size: 60% Medium, 40% Large

What Are Recent G2 Reviews of hearBack?

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RaveCapture

Your products deserve to be shown off by real customers. The best way to do this is by sharing experiences customers have with your products through visual content. Connect with your Ecommerce platform to instantly begin requesting photo and video reviews from customers. Once collected, automatically share reviews with compelling customer visuals on product pages, your dedicated reviews page via our Visual Gallery and on your home page.

Average Rating: 4.2/5.0

Total Reviews: 5

How Do G2 Users Rate RaveCapture?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 3.3/10 (Category avg: 10/10)

Who Is the Company Behind RaveCapture?

  • Seller: TrustSpot
  • Year Founded: 2015
  • HQ Location: Birmingham, US
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of RaveCapture?

REVIEWS.AI

Product review monitoring, management and big data analytics, helping today's biggest brands listen to their customers and improve products. Our focus is to automate customer feedback/reviews research, analytics and provide intelligent answers to the most important questions around product performance.

Average Rating: 4.7/5.0

Total Reviews: 5

How Do G2 Users Rate REVIEWS.AI?

  • Retail: 10.0/10 (Category avg: 8.4/10)
  • E-commerce: 10.0/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind REVIEWS.AI?

Who Uses This Product?

  • Company Size: 60% Medium, 20% Large

What Do G2 Reviewers Say About REVIEWS.AI?

AI-generated summary from verified user reviews

Pros
  • Users commend the exceptional customer support of REVIEWS.AI, appreciating quick and effective responses to their inquiries.
  • Users value the customizability of REVIEWS.AI, enhancing their experience by tailoring the platform to their specific needs.
  • Users appreciate the efficiency of REVIEWS.AI, saving time and streamlining customer feedback management effortlessly.
  • Users praise the efficiency in feedback management of REVIEWS.AI, significantly streamlining their workflow and enhancing accessibility.

What Are Recent G2 Reviews of REVIEWS.AI?

What Are G2 Users Discussing About REVIEWS.AI?

BlooTrue

BlooTrue is review management software for local businesses, agencies and multi-location brands. Pull reviews from Google, Trustpilot, Yelp, Facebook, TripAdvisor and 50+ other sources into one dashboard, send review requests by email and SMS, and show real reviews on your website with embeddable widgets.

Average Rating: 5.0/5.0

Total Reviews: 4

How Do G2 Users Rate BlooTrue?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind BlooTrue?

  • Seller: BlooTrue
  • Year Founded: 2025
  • HQ Location: Toronto, CA
  • Twitter: @blootrue
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of BlooTrue?

DemandHub

DemandHub enables customer interactions that drive business results. We improve how you communicate with your customers and capture valuable feedback. This enables your team to make better decisions that drive business results and improve your customer experience.

Average Rating: 4.8/5.0

Total Reviews: 58

How Do G2 Users Rate DemandHub?

  • Retail: 8.3/10 (Category avg: 8.4/10)
  • E-commerce: 8.3/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.1/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind DemandHub?

  • Seller: DemandHub
  • HQ Location: Mississauga, Ontario
  • Twitter: @DemandHub
  • LinkedIn® Page: www.linkedin.com
    19 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Automotive, Hospital & Health Care
  • Company Size: 95% Small, 3% Medium

What Do G2 Reviewers Say About DemandHub?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive and effective support of DemandHub, appreciating quick issue resolutions and automation.
  • Users appreciate the responsive and effective customer support of DemandHub, resolving issues quickly and efficiently.
  • Users appreciate the ease of use of DemandHub, benefiting from its automation and intuitive interface.
  • Users value the responsiveness and efficiency of DemandHub, appreciating quick issue resolution and time-saving automation.
  • Users appreciate the efficiency of DemandHub, benefiting from quick issue resolution and time-saving automation.
Cons
  • Users express a desire for a 'Dark Mode' feature in DemandHub to enhance their user experience.
  • Users regret the absence of a Dark Mode, which limits customization and usability during low-light conditions.

What Are Recent G2 Reviews of DemandHub?

What Are G2 Users Discussing About DemandHub?

Feedback Company

The Feedback Company lets you gather feedback and turns reviews and customer ratings in an advertisement for your business or shop.

Average Rating: 3.5/5.0

Total Reviews: 4

How Do G2 Users Rate Feedback Company?

  • Retail: 5.0/10 (Category avg: 8.4/10)
  • E-commerce: 5.0/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 3.3/10 (Category avg: 10/10)

Who Is the Company Behind Feedback Company?

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Do G2 Reviewers Say About Feedback Company?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of Feedback Company beneficial for quickly submitting requests and setting alerts.
Cons
  • Users report technical issues such as camera freezes and the absence of a blue indicator light affecting usability.

What Are Recent G2 Reviews of Feedback Company?

What Are G2 Users Discussing About Feedback Company?

Jooice

Jooice is an easy-to-use app that allows you to amplify your business' online presence from a single place. Optimize your online listings, manage your reputation and engage with social media. Jooice AI provides recommendations to beat out your competitors and automatically draft responses to customers. Try a free 7-day trial today to see how Jooice can improve your marketing and save you time. Get discovered online, engage with customers and improve your reputation. Leverage Jooice AI to improve your marketing and make your life easier. Stay on top of your business' performance with real-time alerts and reports. Jooice's dedicated customer support ensures you'll always have the help you need. Jooice integrates with all of the major websites, apps and platforms (Google, Facebook, Instagram, Yellow Pages, Angi, etc). Jooice's easy setup wizard lets you post your business quickly across the internet and easily manage your online reputation.

Average Rating: 4.6/5.0

Total Reviews: 11

How Do G2 Users Rate Jooice?

  • Retail: 10.0/10 (Category avg: 8.4/10)
  • E-commerce: 10.0/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 3.3/10 (Category avg: 10/10)

Who Is the Company Behind Jooice?

  • Seller: Webidoo
  • Year Founded: 2017
  • HQ Location: Milano, IT
  • LinkedIn® Page: www.linkedin.com
    360 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 91% Small, 9% Medium

What Do G2 Reviewers Say About Jooice?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the centralized management of Jooice, which simplifies project tracking and enhances team collaboration effortlessly.
  • Users appreciate the ease of use of Jooice, finding navigation simple and management efficient across platforms.
  • Users appreciate Jooice for its clarity and simplicity, enhancing project management and team collaboration efficiently.
  • Users love the automation features of Jooice, streamlining workflows and enhancing team collaboration effortlessly.
  • Users value the seamless sharing features of Jooice, enhancing collaboration and simplifying productivity across teams.
Cons
  • Users find the linking process slow, requiring multiple attempts to connect accounts like Facebook and Instagram.
  • Users find the difficult learning curve challenging, struggling to keep up with new features of Jooice.
  • Users struggle with difficult navigation, finding it hard to learn new features and stay updated.
  • Users find the setup process challenging, but customer support is responsive and helpful in providing necessary clarifications.
  • Users dislike the requirement of business accounts for linking Facebook and Instagram, which complicates posting options.

What Are Recent G2 Reviews of Jooice?

MyPlace

MyPlace is the guest engagement platform for multi-unit restaurant groups, hotels, bars, and entertainment venues. It captures every guest automatically through guest WiFi, POS, reservations, and QR touchpoints. Emails are verified in real time, so your list is clean from day one. Every guest is then asked for a Google or TripAdvisor review at the right moment, automatically, with no staff involvement. Guest profiles sync in real time to Mailchimp, Klaviyo, HubSpot, and Facebook Custom Audiences, so your own campaigns get smarter. MyPlace works with UniFi, Meraki, Cisco, Ruckus, and Aruba networks, manages every location from one dashboard, and starts at $49/month per location.

Average Rating: 4.9/5.0

Total Reviews: 14

How Do G2 Users Rate MyPlace?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 8.3/10 (Category avg: 10/10)

Who Is the Company Behind MyPlace?

  • Seller: MyPlace
  • Year Founded: 2017
  • HQ Location: 36 Baggot Street Upper, Dublin, D04 R6Y6
  • Twitter: @myplaceconnect
    713 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 86% Small, 86% Medium

What Are Recent G2 Reviews of MyPlace?

Opinew Product Reviews

Opinew is a Shopify application that collects product reviews with the option to add photos and videos from customers. We let you import from Amazon, Aliexpress, and Ebay, making it easy to get started. Opinew is optimized for Shopify - our technology ensures that our reviews app doesn't affect your page load speeds - we don't make any requests on a page open. Review Generation - Schedule Email & SMS requests to ask your customers to leave a review - Order printed review requests to be sent along with your customers' orders - Direct from the product widget - Create questions & answers to better inform your customers. Import Reviews - From Amazon, Ebay, AliExpress - From Oberlo, Spreadr, Importify, Dropified - From other review applications - In 1-click using our Chrome Extension Widgets - Product reviews, - Star ratings - Footer badge - All reviews page - Review Pop-Up Marketing & Upselling: - Create coupons to incentivize your clients to leave a review - Google Shopping integration - Use our advanced Analytics dashboard to take better decisions based on your customers' behaviors

Average Rating: 4.9/5.0

Total Reviews: 4

Who Is the Company Behind Opinew Product Reviews?

  • Seller: Opinew
  • Year Founded: 2018
  • HQ Location: Glasgow, GB
  • Twitter: @Opinew
    355 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Small, 25% Medium

What Are Recent G2 Reviews of Opinew Product Reviews?

What Are G2 Users Discussing About Opinew Product Reviews?

Software Advice

Software Advice is a leading online resource and advisory service that makes finding the right software easy. Through one-on-one support, industry-savvy advisors guide buyers to their top software options in minutes, completely free of charge. Since 2005, more than 1 million businesses have relied on Software Advice to navigate the complex world of B2B technology. By providing access to over 2.5 million verified user reviews and tailored recommendations, Software Advice ensures organizations make confident software decisions backed by real experiences. Whether you are looking for HR, Medical ERP, Construction, or Legal software, our experts help you find the perfect fit for your specific business needs, budget, and industry. As a key part of G2 Digital Markets, Software Advice connects software buyers with trusted insights and leading vendors worldwide.

Average Rating: 4.0/5.0

Total Reviews: 7

How Do G2 Users Rate Software Advice?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Software Advice?

  • Seller: G2
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Chicago, USA
  • Twitter: @G2dotcom
    32,942 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,689 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 43% Small, 29% Medium

What Do G2 Reviewers Say About Software Advice?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Software Advice, finding it intuitive and helpful for software comparisons.
  • Users find it beneficial for its ease of finding and comparing software tailored to their business requirements.
  • Users appreciate the intuitive UI of Software Advice, finding it easy to access helpful software reviews and insights.
  • Users appreciate the simple and intuitive UI of Software Advice, making it easy to access valuable software reviews.
  • Users find it easy to find and compare software tailored to their unique business needs with Software Advice.
Cons
  • Users find the email spamming to be frustrating, as it clutters their inbox and disrupts their workflow.
  • Users find the overwhelming content of Software Advice can make navigation and decision-making challenging.

What Are Recent G2 Reviews of Software Advice?

What Are G2 Users Discussing About Software Advice?

Trustist Reviews

We know that it can be hard to keep up with reviews when you're busy running a business. That's why we built Trustist, to make review management a breeze. Not only does it allow you to collect reviews from anywhere, but it also automatically posts 4 - 5 star reviews instantly to social media, so potential customers can see what people are saying about your company. Trustist also makes it easy for your customers to leave reviews. All they have to do is scan a QR code or click on our review link and they're good-to-go. No more hunting down email addresses or trying to remember where you put that pesky business card! We know that every star counts, so Trustist automatically aggregates all of your reviews from any platform into a single display on your site. We then display those all-important stars for the webpages of your business website in the organic Google search results to ensure that you stand out against competitors. All of your business reviews can then be monitored, managed and reported-on in one place, using the Trustist dashboard.

Average Rating: 4.6/5.0

Total Reviews: 4

How Do G2 Users Rate Trustist Reviews?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)

Who Is the Company Behind Trustist Reviews?

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of Trustist Reviews?

What Are G2 Users Discussing About Trustist Reviews?

TrustLoop

TrustLoop is a reputation management software powered by AI that helps software and other digital products as well as small business manage feedback and improve reviews.

Average Rating: 5.0/5.0

Total Reviews: 4

How Do G2 Users Rate TrustLoop?

  • Retail: 9.4/10 (Category avg: 8.4/10)
  • E-commerce: 8.9/10 (Category avg: 8.5/10)

Who Is the Company Behind TrustLoop?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of TrustLoop?

Aiplex Bridge

AiPlex Bridge is an all-encompassing Omnichannel Customer Experience Management Platform designed to foster long-lasting connections with customers through 25+ digital channels. As India's sole Digital-First Comprehensive Online Reputation Management (ORM) Platform, it enables businesses to effectively listen to customer feedback, comprehend their needs, engage in meaningful interactions, and cultivate enduring relationships. With features such as Digital Removal, Social Listening, Response Management, Review Management, Analytics, and a Digital Command Centre, all integrated into a single platform, AiPlex Bridge empowers businesses to streamline their digital presence and enhance their overall customer experience.

Average Rating: 4.5/5.0

Total Reviews: 3

How Do G2 Users Rate Aiplex Bridge?

  • Retail: 8.3/10 (Category avg: 8.4/10)
  • E-commerce: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Aiplex Bridge?

Who Uses This Product?

  • Company Size: 67% Medium, 33% Small

What Do G2 Reviewers Say About Aiplex Bridge?

AI-generated summary from verified user reviews

Pros
  • Users value the centralized management of Aiplex Bridge, enjoying a one-stop solution for all social media platforms.
  • Users value the one-stop solution provided by Aiplex Bridge for managing all social media platforms efficiently.
  • Users love the one-stop solution Aiplex Bridge provides for all social media platforms, enhancing their productivity.

What Are Recent G2 Reviews of Aiplex Bridge?

Subhransu Sahu
SS
Researched and written by Subhransu Sahu
Updated April 10, 2026