The automated review request system is the feature that delivers the most value for us. being able to reach customers through SMS, email, and QR codes removes the need for manual follow-ups and makes the review process more convenient. It provides multiple ways for customer to respond, Which helps ensure feedback requests are consistently delivered. Review collected by and hosted on G2.com.

There is little to dislike about the automation workflow itself. Review collected by and hosted on G2.com.