SHI is a global leader in IT solutions and a value-added reseller, trusted by more than 17,000 organizations worldwide for over 35 years. With a team of 6,000 dedicated professionals, we deliver customized technology solutions across industries including finance, healthcare, manufacturing, education, and more.
Our extensive partnerships with top technology providers — including AWS, Cisco, CrowdStrike, Dell, HP, Microsoft, Palo Alto, Pure Storage, and others — enable us to deliver industry-leading solutions tailored to your unique needs.
As a top-tier Microsoft partner, SHI provides comprehensive Microsoft Services, from Azure and Microsoft 365 deployments to cloud migrations, security assessments, and licensing advisory. Our experts help you maximize your Microsoft investments through strategic consulting and seamless implementation.
Our broad portfolio also includes:
• SHI Complete: Managed IT services that support your entire technology lifecycle, from procurement and deployment to ongoing management and support.
• Additional services: Cybersecurity, data center integration, device imaging and configuration, software asset management, flexible financing, and continuous support.
• SHI One: An integrated digital platform for managing your IT assets, licenses, and support, offering actionable insights and operational efficiency.
By leveraging the scale and portfolio of a global solutions integrator combined with the resources and personalized service of a local VAR, we’ll help you make better technology decisions. With SHI, you gain a trusted partner committed to helping you solve what’s next.
Average Rating: 4.7/5.0
Total Reviews: 136
Who Is the Company Behind SHI?
Who Uses This Product?
-
Top Industries: Manufacturing, Construction
-
Company Size: 14% Medium, 12% Large
What Do G2 Reviewers Say About SHI?
AI-generated summary from verified user reviews
Pros
- Users value the excellent customer support from SHI, noting fast responses and a caring approach to service.
- Users find SHI's team to be exceptionally helpful, providing responsive support and valuable assistance without bias.
- Users value the exceptional teamwork of SHI, enhancing collaboration and focus on their core business needs.
- Users value the knowledgeable support provided by SHI's team, ensuring they receive the help they need promptly.
- Users commend the prompt response time of SHI, appreciating the swift communication and effective customer service.
Cons
- Users find SHI to be expensive, as it sometimes offers higher prices compared to direct manufacturer purchases.
- Users often experience high staff turnover, resulting in a lack of continuity and knowledge with new representatives.
- Users find integration issues disruptive, especially when switching teams or representatives during acquisitions.
- Users express concern over the limited availability of SHI services in various global locations, impacting accessibility.
- Users desire more transparency and automation in tracking billing renewals and costs for SHI services.
