WalkMe
WalkMe, an SAP company, is the critical layer that makes enterprise AI work. Copilots and AI agents are powerful, but incomplete. They can't see what's on an employee's screen, move across applications, or act where work actually happens. WalkMe can. Built on over a decade of experience in enterprise deployments, WalkMe gives AI the real-time context, cross-application reach, and workflow execution it needs to deliver results. WalkMe helps organizations adapt faster, make better decisions, and build a workforce that learns continuously. Trusted by global leaders including IBM, Nestlé, ThermoFisher Scientific, and the U.S. federal government, WalkMe turns AI investments into business outcomes. Visit www.walkme.com.
Average Rating: 4.5/5.0
Total Reviews: 568
How Do G2 Users Rate WalkMe?
- Return: 8.2/10 (Category avg: 8.5/10)
- Retention: 8.1/10 (Category avg: 8.6/10)
- Engagement: 8.4/10 (Category avg: 8.7/10)
- Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)
Who Is the Company Behind WalkMe?
- Seller: SAP
- Company Website:
- Year Founded: 1972
- HQ Location: Walldorf
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Twitter: @SAP
297,052 Twitter followers -
LinkedIn® Page: www.linkedin.com
141,955 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Instructional Designer, Digital Adoption Specialist
- Top Industries: Computer Software, Financial Services
- Company Size: 60% Large, 28% Medium
What Do G2 Reviewers Say About WalkMe?
AI-generated summary from verified user reviews
Pros
- Users find WalkMe's ease of use invaluable for navigating tools and minimizing training time and resources.
- Users appreciate the intuitive guidance and support WalkMe provides, significantly improving user experience and productivity.
- Users value the responsive customer support of WalkMe, ensuring quick resolution of any issues encountered.
- Users value WalkMe for its intuitive training and easy setup, enhancing user engagement and support efficiency.
- Users appreciate the intuitive interface of WalkMe, enabling seamless integration and powerful, context-aware in-app guidance.
Cons
- Users face a significant learning curve with WalkMe, particularly regarding advanced features and managing large-scale environments.
- Users find the initial setup complexity of WalkMe challenging, requiring time and technical skills for effective management.
- Users face a steep learning curve with WalkMe, particularly regarding advanced features and customization challenges.
- Users find the setup process for WalkMe time-consuming, especially with complex or customized workflows.
- Users find WalkMe's struggle with dynamic elements and clunky interface challenging, despite the availability of free training.
What Are Recent G2 Reviews of WalkMe?
"Bridging the Gap Between Technology and User Adoption"
Rating: 5.0/5.0 stars
— Sheila Ruth V.
"WalkMe Makes Tasks Easier with Helpful Guided Solutions and Available Info On-The-Go"
Rating: 5.0/5.0 stars
— Stephen L.










