--- title: NTT Data Service Desk Reviews meta_title: 'NTT Data Service Desk Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how NTT Data Service Desk works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 3 scale: '5' date_modified: '2026-11-08' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure ---

NTT Data Service Desk Reviews & Product Details

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SH

Shamserul H.

Cloud Engineer

Enterprise (> 1000 emp.)

12/9/2022

"NTT DATA SERVICE DESK REVIEW"

5/5

What do you like best about NTT Data Service Desk?

Previously, I have worked with NTT DATA and its service desk is so good, they provide seamless service to their customer. During service, if it is required for senior authority, they manage it immediately. Review collected by and hosted on G2.com.

What do you dislike about NTT Data Service Desk?

No cons, They provide nice service. If you call service any time, they work on it immediately and try to resolve it soon. You won't feel any harsh behavior from any agent. Review collected by and hosted on G2.com.

SJ

Shubham J.

IT Consultant

Enterprise (> 1000 emp.)

12/22/2022

"NTT data is service desk is good for stability and job security"

3.5/5

What do you like best about NTT Data Service Desk?

I like it as they respond quick with solutions they are experts in their task resolve queries with in SLA with proper root cause Review collected by and hosted on G2.com.

What do you dislike about NTT Data Service Desk?

Sometimes lacks of professionalism is recorded. Review collected by and hosted on G2.com.

GC

Geetika C.

Sales and Marketing Coordinator - Eurasia Region

Enterprise (> 1000 emp.)

12/1/2022

"Wonderful Experience"

5/5

What do you like best about NTT Data Service Desk?

The responses are proactive. Never faced the failure on their services. Highly appreciated. Review collected by and hosted on G2.com.

What do you dislike about NTT Data Service Desk?

I believe when a case is raised it should have a timeline on providing the resolution. Review collected by and hosted on G2.com.

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Pricing

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Managed Workplace Services (MWS)

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