---
title: NTT Data Service Desk Reviews
meta_title: 'NTT Data Service Desk Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how NTT Data Service Desk works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 3
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: IT Infrastructure
  url: https://www.g2.com/categories/it-infrastructure
---

# NTT Data Service Desk Reviews
**Vendor:** NTT DATA  
**Category:** [Managed Workplace Services (MWS) Software](https://www.g2.com/categories/managed-workplace-services-mws)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 3
## About NTT Data Service Desk
NTT DATA Services uses and enables next-generation capabilities, such as multichannel, social media and persona-based support, that are supported by automated self-service and self-heal technologies.




## NTT Data Service Desk Reviews
  ### 1. NTT DATA SERVICE DESK REVIEW

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shamserul  H. | Cloud Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** December 09, 2022

**What do you like best about NTT Data Service Desk?**

Previously, I have worked with NTT DATA and ,its service desk is so good ,they provide seamless service to their customer. During service if it required for senior authority then manage it immediately.

**What do you dislike about NTT Data Service Desk?**

No cons, They provide nice service. If you call service any time, they work it on immediately and try to resolve it soon. You won't feel any harsh behavior of any agent.

**What problems is NTT Data Service Desk solving and how is that benefiting you?**

They provide all 360 -related issues across the organization. If you call for any service they will manage to connect the respective team. They instantly raise a reference for tracking purpose.

  ### 2. NTT data is service desk is good for stability and job security

**Rating:** 3.5/5.0 stars

**Reviewed by:** Shubham J. | IT Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** December 22, 2022

**What do you like best about NTT Data Service Desk?**

I like it as they respond quick with solutions they are experts in their task resolve queries with in SLA with proper root cause

**What do you dislike about NTT Data Service Desk?**

Sometimes lacks of professionalism is recorded.

**What problems is NTT Data Service Desk solving and how is that benefiting you?**

They are helping people's and organization to solve their computer related problem like software, hardware etc.

  ### 3. Wonderful Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Geetika C. | Sales and Marketing Coordinator - Eurasia Region, Enterprise (> 1000 emp.)

**Reviewed Date:** December 01, 2022

**What do you like best about NTT Data Service Desk?**

The responses are proactive. Never faced the  failure on their services. Highly appreciated.

**What do you dislike about NTT Data Service Desk?**

I believe when a case is raised it should have a timline on providing the resolution.

**What problems is NTT Data Service Desk solving and how is that benefiting you?**

builds and maintains a trusted advisor status within our business
monitors and manages the delivery of managed services to ensure successful outcomes for both us and NTT.



- [View NTT Data Service Desk pricing details and edition comparison](https://www.g2.com/products/ntt-data-service-desk/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-14+06%3A04%3A55+-0500&secure%5Bsession_id%5D=d1e993d8-62d8-4eab-9930-ea3f297c3597&secure%5Btoken%5D=b4be1ff4346bf9aa637bcebf9de8c89b81cc89539888727e18a5dd0de52f2a4e&format=llm_user)


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