# NTT Data Desktop Engineering Services Reviews **Vendor:** NTT DATA **Category:** [Managed Workplace Services (MWS) Software](https://www.g2.com/categories/managed-workplace-services-mws) **Average Rating:** 4.3/5.0 **Total Reviews:** 10 ## About NTT Data Desktop Engineering Services Designed to enhance the end-user experience and to maintain high availability and performance while optimizing end-user device lifecycle management costs. ## NTT Data Desktop Engineering Services Reviews ### 1. "Streamlined Efficiency and Robust Support" **Rating:** 4.5/5.0 stars **Reviewed by:** Sudhansh G. | Senior iOS Developer, Electrical/Electronic Manufacturing, Enterprise (> 1000 emp.) **Reviewed Date:** August 24, 2023 **What do you like best about NTT Data Desktop Engineering Services?** NTT Data Services proved to be a game changer for our organisation's IT infrastructure. From the moment we integrated their software into our system, we noticed a significant boost in efficiency and a reduction in operational complexities. **What do you dislike about NTT Data Desktop Engineering Services?** A little costlier than there competitors but at the end it was worth it. So , no specific dislikes for there services. **What problems is NTT Data Desktop Engineering Services solving and how is that benefiting you?** It helped us enhance our user experience , increase availability and control costs , thanks to the intuitive services and automation features. Their quality of support is amazing , their prompt response to our queries and willingness to assist reflects a dedication to customer satisfaction. ### 2. Services are definitely Worth **Rating:** 4.5/5.0 stars **Reviewed by:** Azas S. | QA Engineer, Gambling & Casinos, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2023 **What do you like best about NTT Data Desktop Engineering Services?** I really appreciate their team’s expertise and the fact that they are available, for support. There isnt anything to dislike except for the cost and the time. **What do you dislike about NTT Data Desktop Engineering Services?** They respond promptly to queries and their support team is highly knowledgeable I wish they take initiative in identifying problems. **What problems is NTT Data Desktop Engineering Services solving and how is that benefiting you?** NTT Data have resolved our challenges in managing and maintaining desktops. This has had a impact, on our business by boosting security measures and reducing costs. ### 3. NTT Data Desktop Engineering Services **Rating:** 0.5/5.0 stars **Reviewed by:** Mukesh M. | Manager IT, Enterprise (> 1000 emp.) **Reviewed Date:** January 07, 2023 **What do you like best about NTT Data Desktop Engineering Services?** There site engineers technical skill and soft skill is good, they are behaving as a well profestional and also contibuting to the company as onrole staff which looks good **What do you dislike about NTT Data Desktop Engineering Services?** most of time we feel that their leaders are not much connected with there engineers, although they are guiding them by mail or some meeting but that is not enough **What problems is NTT Data Desktop Engineering Services solving and how is that benefiting you?** mostly they are working as desktop support engineers so they are helping us in routine IT activities as taking care regular IT issues of the users which is more important to complete daily activity ### 4. NTT review **Rating:** 4.5/5.0 stars **Reviewed by:** Swetha N. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2023 **What do you like best about NTT Data Desktop Engineering Services?** Expertise: NTT Desktop Engineering Services likely has a team of experienced engineers who are knowledgeable in desktop engineering. Cost-effectiveness: Outsourcing desktop engineering to a service like NTT Desktop Engineering Services could potentially save a company money compared to hiring and training in-house staff. Scalability: NTT Desktop Engineering Services may have the resources and infrastructure to support a large number of desktop engineering needs, making it easier for companies to scale their operations. Improved efficiency: NTT Desktop Engineering Services may have processes and tools in place to streamline desktop engineering tasks, leading to improved efficiency and productivity. Note: The actual benefits of NTT Desktop **What do you dislike about NTT Data Desktop Engineering Services?** NTT Data Desktop Engineering Services left much to be desired in our experience. While the team is knowledgeable, the service itself falls short in several key areas. One major issue we encountered was a lack of proactive support. Despite multiple requests for assistance with desktop software issues, we often had to escalate the issue and wait for a resolution. This resulted in lost productivity and increased frustration for our team. Another concern was the security measures in place. While NTT Data claimed to have robust security protocols in place, we experienced several instances of data breaches that could have been prevented with stronger security measures. Lastly, the cost of the services was much higher compared to other options in the market with similar offerings. This was a significant drawback for us, as it resulted in a lower return on investment for the business. In conclusion, while NTT Data Desktop Engineering Services may have some knowledgeable staff, it falls short in terms of proactive support, security measures, and cost-effectiveness. Based on our experience, we would not recommend this service to others. **What problems is NTT Data Desktop Engineering Services solving and how is that benefiting you?** NTT Data Desktop Engineering Services is a fantastic solution for businesses looking to streamline and optimize their desktop computing needs. The team at NTT Data is highly knowledgeable and experienced, and they provide top-notch support for all aspects of desktop hardware and software. One of the key benefits of working with NTT Data is their focus on proactively addressing potential issues before they become problems. This helps to ensure that systems are always running smoothly and efficiently, which saves valuable time and resources for the business. In addition, NTT Data's Desktop Engineering Services includes comprehensive security measures that help to protect sensitive data and prevent unauthorized access. This gives businesses peace of mind knowing that their information is well-protected at all times. Overall, we highly recommend NTT Data Desktop Engineering Services to any organization looking to enhance their desktop computing experience. The combination of expertise, proactivity, and security make this a top choice for businesses of all sizes. ### 5. review on NTT Data Desktop Engineering **Rating:** 5.0/5.0 stars **Reviewed by:** Neelima G. | Clinical Data Associate, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about NTT Data Desktop Engineering Services?** I am very happy for their excellent support; it is easy to use and straightforward to understand. the support of NTT Data Desktop Engineering Services was excellent. **What do you dislike about NTT Data Desktop Engineering Services?** The only thing I dislike about NTT Data Desktop Engineering Services is the high cost. As of now, I wouldn't say I like the price; besides that, everything was perfect. **What problems is NTT Data Desktop Engineering Services solving and how is that benefiting you?** NTT Data Desktop Engineering Services helped address issues, saving time and running the system well. And make the system work very smoothly. My business performance has increased. ### 6. GoTo Team for Desktop Engineering Service **Rating:** 5.0/5.0 stars **Reviewed by:** Johns C. | Principal Technical Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2023 **What do you like best about NTT Data Desktop Engineering Services?** NTT team is proficent in Desktop Engineering Service and we have been depending on them for the past few months. I must say that the support extended by them is marvelous. They have been providing support for all our desktop related activities and we are happy with the end to end support offered by them **What do you dislike about NTT Data Desktop Engineering Services?** On-call support after business hours can be improved a bit more **What problems is NTT Data Desktop Engineering Services solving and how is that benefiting you?** NTT Team is solving us the big problem of having a dedicated team for Desktop Support. Also we can focus on our software deliverables and the NTT Team is helping with the support tasks. ### 7. Really Good Experience with Ease of Use **Rating:** 5.0/5.0 stars **Reviewed by:** Karan C. | IT Infrastructure & Operations Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 09, 2023 **What do you like best about NTT Data Desktop Engineering Services?** Easy to use and really fast to understand the working of the NTT Data Desktop Engineering Services, till now really good experience and loved the User Interface so all good **What do you dislike about NTT Data Desktop Engineering Services?** Nothing to dislike as of now, In future we can expect more better and good looking User Interface but all good with current version and nothing to dislike so all good **What problems is NTT Data Desktop Engineering Services solving and how is that benefiting you?** NTT Data Desktop Engineering Services helping user with virtual desktop that is really useful and better than traditional approach that we used to follow, this also saves the cost and efforts ### 8. The best digital technology service provider! **Rating:** 5.0/5.0 stars **Reviewed by:** Ajith G. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2022 **What do you like best about NTT Data Desktop Engineering Services?** NTT is wolters kluwer's (our company) Digital Strategy & Innovation service provider. They are also our data and intelligence partner to solve the problems we have. **What do you dislike about NTT Data Desktop Engineering Services?** The only thing I have noticed is the ETA for infrastructure problem solutions. Example if a system goes down it is not quick enough to get resolution like how the modern cloud computing providers do. **What problems is NTT Data Desktop Engineering Services solving and how is that benefiting you?** As said NTT is wolters kluwer's (our company) Digital Strategy & Innovation service provider. They are also our data and intelligence partner to solve the problems we have. ### 9. HIgh Quality Consultancy Service **Rating:** 5.0/5.0 stars **Reviewed by:** Cyril J. | Technical Solutions Architect, Enterprise (> 1000 emp.) **Reviewed Date:** January 05, 2023 **What do you like best about NTT Data Desktop Engineering Services?** Provides excellent desktop engineering service. People with always helping attitude and can be collaborated easily. **What do you dislike about NTT Data Desktop Engineering Services?** Cost is high at times and can be reduced, especially for long term contracts **What problems is NTT Data Desktop Engineering Services solving and how is that benefiting you?** Since we don't have a support team, NTT Desktop team is helping a lot for managing the in house support ### 10. Experience with NTT data desktop **Rating:** 4.0/5.0 stars **Reviewed by:** amit p. | devops engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2023 **What do you like best about NTT Data Desktop Engineering Services?** the way they manage our infrastructure on the go and with the flexibility it works is amazing **What do you dislike about NTT Data Desktop Engineering Services?** wish their support team was bit more quick and more welcoming **What problems is NTT Data Desktop Engineering Services solving and how is that benefiting you?** managing my infrastructure in optimal way - [View NTT Data Desktop Engineering Services pricing details and edition comparison](https://www.g2.com/products/ntt-data-desktop-engineering-services/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-13+05%3A26%3A54+-0500&secure%5Bsession_id%5D=9c2bf31c-6392-448d-8eaf-290e64f13079&secure%5Btoken%5D=8924cfaa03252db24787c665fc016debab4a86c1b6afb70a3e50c1d478d79c40&format=llm_user) ## Top NTT Data Desktop Engineering Services Alternatives - [Joan](https://www.g2.com/products/joan/reviews) - 4.5/5.0 (255 reviews) - [Genpact Advisory Services](https://www.g2.com/products/genpact-advisory-services/reviews) - 4.1/5.0 (13 reviews) - [TCS Business Operations Technology Solution](https://www.g2.com/products/tcs-business-operations-technology-solution/reviews) - 4.5/5.0 (10 reviews)