HCL IT Enablement & Service Desk Reviews & Product Details

The responsiveness and knowledge of the support team make it easy to resolve issues quickly, minimizing downtime. Review collected by and hosted on G2.com.

The interface can feel cluttered and overwhelming, making it difficult for new users to navigate effectively. Review collected by and hosted on G2.com.

I really appreciate the smoother onboarding and other compensations they offered as part of bringing my dependent to abroad was quite smooth and fast. This surprised me when I switched from other employer to hcl tech. Like one other aspect is the well maintenance of folks hired for only abroad projects/account. The platforms to support their onboarding were quite smooth including assistance in password change, timesheet logging etc .No hicks no reporting managers as well. Review collected by and hosted on G2.com.

I believe there is a need to consider folks working on different timezones/projects Review collected by and hosted on G2.com.

HCL is one shop solution for outsourcing the resources and managing them effectively Review collected by and hosted on G2.com.

Although the HCL help to streamline outsourcing but sometimes lacks training to their team member which could hinder the services Review collected by and hosted on G2.com.