--- title: CYREBRO Reviews meta_title: 'CYREBRO Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 129 reviews by the users' company size, role or industry to find out how CYREBRO works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 129 scale: '5' date_modified: '2026-07-17' parent_category: name: System Security url: https://www.g2.com/categories/system-security --- # CYREBRO Reviews **Vendor:** CYREBRO **Category:** [Incident Response Software](https://www.g2.com/categories/incident-response) **Average Rating:** 4.3/5.0 **Total Reviews:** 129 ## About CYREBRO CYREBRO is an AI-native Managed Detection and Response solution, providing the core foundation and capabilities of a state-level Security Operations Center delivered through its cloud-based, interactive SOC Platform. CYREBRO rapidly detects, analyzes, investigates and responds to cyber threats, for businesses of all sizes. ## CYREBRO Pros & Cons **What users like:** - Users appreciate the **ease of use** of CYREBRO, noting its intuitive dashboard and quick response to issues. (12 reviews) - Users value the **responsive and knowledgeable customer support** of CYREBRO, enhancing their overall experience and confidence. (9 reviews) - Users find the **dashboard usability** of CYREBRO exceptional, enabling efficient management of reports and rapid incident responses. (7 reviews) - Users value the **real-time alerts** from CYREBRO, enhancing incident response and providing peace of mind with 24/7 monitoring. (6 reviews) - Users value the **real-time alerts** from CYREBRO, enhancing incident management and ensuring quick responses to threats. (6 reviews) - Easy Integrations (5 reviews) - Investigation Management (5 reviews) - Users value the **fast response time** of CYREBRO, enhancing incident management and decision-making efficiency during critical situations. (5 reviews) - Visibility (5 reviews) - Continuous Monitoring (4 reviews) **What users dislike:** - Users report **update issues** with alert management and integration complexities, which can hinder the user experience. (5 reviews) - Users experience **communication issues** with Cyrebro's support, leading to delays and vague responses that hinder effectiveness. (4 reviews) - Users highlight **poor customer support** , citing slow response times and insufficient assistance during critical incidents. (4 reviews) - Users experience **ineffective alerts** , often receiving vague or repetitive notifications that require additional support for clarity. (3 reviews) - Users experience an **inefficient alert system** , noting overwhelming notifications and a need for better customization options. (3 reviews) - Poor Reporting (3 reviews) - Users report **dashboard issues** with connectivity and feature limitations, affecting overall usability and experience. (2 reviews) - Difficult Customization (2 reviews) - Difficult Learning Curve (2 reviews) - False Positives (2 reviews) ## CYREBRO Reviews ### 1. My experience with Cyrebro has been average, it hasn't been bad but not excellent either. **Rating:** 4.0/5.0 stars **Reviewed by:** felipe f. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about CYREBRO?** Stay updated and keep up to date with new cybersecurity services **What do you dislike about CYREBRO?** Usability and I maintain the previous opinion **What problems is CYREBRO solving and how is that benefiting you?** Chilean regulations require that we be prepared and have control over cybersecurity incidents, which is why the tool meets our needs. ### 2. An honest opinion on Cyrebro **Rating:** 4.0/5.0 stars **Reviewed by:** Jayme M. | IT Support Specialist., Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2025 **What do you like best about CYREBRO?** I enjoy the layout of the website for the dashboard and the investigations. Its easy to see what is a problem and what isnt a problem. You can get a sense of urgency on the ones that are high priority. Things seem to be fairly straight forward as well for information. You can get into an investigation fairly easily and go from there. The crew seems to be quick and responsive when it comes to replying to tickets and issues. **What do you dislike about CYREBRO?** One of the main downsides that I have with this system is when you go into an investigation, its collapsed info is hidden behind the expand/dropdown menu. Its a minor thing to others but to open the ticket and then have to open it up more to see the information is a bit annoying. One other thing that I find a problem is that I always have to use MFA to get in. If it could remember a the machine I was logging in from that would be good. even if it was for 15 mins. I find sometimes I go in and then go in a bit later. **What problems is CYREBRO solving and how is that benefiting you?** Cyrebro currently keeps and eye on all of our Sentinel one issues. Be it EDR responses or threats that pop up. We also have it monitoring our servers for logins outside times. We have it looking at our routers and network for scans or issues. It looks at all our major systems and alerts us to issues or things going on. Its helped us stop and catch people that have attempted to gain access to things using old accounts or expired passwords. ### 3. Great software withing our corporation **Rating:** 5.0/5.0 stars **Reviewed by:** Anas T. | Network Administrator | Fiber Optics, VoIP, and Core Infrastructure Management, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2025 **What do you like best about CYREBRO?** Me and our security team like the CYREBRO easy access platform , its great performance helping us analyze and take action on our cyber security policies . **What do you dislike about CYREBRO?** We think that many features need to be explained more easily , because many of our technicians take too much time learning how work with the platform . **What problems is CYREBRO solving and how is that benefiting you?** CYREBRO is one cyber security solution it helps us with our data security and it's a great investment , we don't need to buy other software. ### 4. Cyrebro is very adaptable and easy to manage **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2025 **What do you like best about CYREBRO?** We really like using Cyrebro because it allows us to monitor all our clients' systems from a single, centralized platform. It's extremely helpful in keeping us informed with up-to-date alerts, especially when reporting systems or event collectors go down. The support team is also very responsive, which helps us address issues quickly. Additionally, the user interface is intuitive and easy to learn, making it adaptable for users of any age or experience level. **What do you dislike about CYREBRO?** On occassion, the details that come in are vague, so a few times you have to be asking support for added details when it should be provided from the initial alert. **What problems is CYREBRO solving and how is that benefiting you?** Mainly its solving issues as to why logs are not being recorded for some clients. Its beneficial as the alerts are often real-time, so it nenables us to take quick action and reach out to clients to confirm certain actions. ### 5. User friendly. visability and 24 monitoring. **Rating:** 5.0/5.0 stars **Reviewed by:** Barry S. | IT Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 04, 2025 **What do you like best about CYREBRO?** We have been using Cyrebro for approximately 3 months. In that time, we have been alerted to 3 incidents of malicious activity. Our customer success rep has been fantastic, and support quickly responds to any issues we have encountered. Implementation was easy, and reacting to incidents was seamless once set up. We have been able to integrate monitoring into several products we use and have not found many that do not support it. I sleep better at night knowing we have 24/7 monitoring in place. **What do you dislike about CYREBRO?** The only downside, which is not unique to Cyrebro, is that it takes some time to tweak the monitoring to minimize the false positives. I would rather have a false positive and have to tweak than have something missed entirely. **What problems is CYREBRO solving and how is that benefiting you?** Cyrebro provides 24/7 cybersecurity monitoring. We do not have a full-time security specialist so this monitoring has allowed me to relax a bit knowing there is always an eye on activity and resources. ### 6. Cyrebro: Between a rock and a hard place **Rating:** 2.5/5.0 stars **Reviewed by:** Brandon P. | SOC Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2025 **What do you like best about CYREBRO?** The Cyrebro platform is intuitive and easy to use, you have complete information close to you **What do you dislike about CYREBRO?** Cyrebro has several flaws that can be worked on internally to improve them. From my personal experience and taking into account that I am located in Colombia, the response times for Cyrebro support are slow, sometimes we require a short log from a team and it takes a long time to give us that information. I understand that the platform has been in the process of migrating to GCP in order to improve these response times. Things to improve: Technical support: the client often requests to have X or Y information which only Cyrebro has, when requested, the delivery times are very slow, making us look like the bad guys and damaging our reputation with the client Log platform: it would be good if we as clients could have access to the logs so we can perform the searches and not depend too much on technical support. Support: The SOC service is 24/7 but the technical support is not. Sometimes we have had incidents with the client and we have requested support from Cyrebro but they tell us that they do not have staff to work on the case, since for example in Colombia if we have an incident on Saturday Cyrebro cannot because the technical staff is in Israel and they do not work on Saturday, so it leaves us without that factory support. In summary, the Cyrebro platform is good, practical, interesting, but the technical support has a lot to improve. **What problems is CYREBRO solving and how is that benefiting you?** With Cyrebro we can resolve events of possible threats detected on different devices such as endpoints, firewall, EDR, WAF, etc. ### 7. very responsive and productive support **Rating:** 4.0/5.0 stars **Reviewed by:** Itamar S. | It support, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2024 **What do you like best about CYREBRO?** They produce responsive support all the service is in one platform which make everything very seamles They go all the way so the client will always be reassured CYREBRO give the full care about client satisfation **What do you dislike about CYREBRO?** To reach most manuals for products you always need to reach support. **What problems is CYREBRO solving and how is that benefiting you?** they prevent major malicious activity in our clients in realtime, so this is huge added value on the one hand client dont lose their data and we as IT personnel dont need spend endless time figuring out what is causing these events. ### 8. Powerful tool with room for improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Jonathan G. | cybersecurity analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2025 **What do you like best about CYREBRO?** It helps us with monitoring across various elements, and its broad compatibility allows integration with multiple solutions to stay alert to any potential threats. **What do you dislike about CYREBRO?** One area that definitely needs improvement is the delay in support ticket responses, especially for technical issues with integrated elements or unclear integration documentation. Faster support responses would help maintain a smoother and more effective communication flow. **What problems is CYREBRO solving and how is that benefiting you?** CYREBRO helps with threat monitoring and has become even more beneficial since it was integrated with the client's ESET solution. The alerts notified through the console assist in detection and help prevent false positives. ### 9. Awesome **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about CYREBRO?** One of the standout features of CYREBRO is its centralized and intuitive Security Operations Center (SOC) platform. It offers real-time visibility and actionable insights into cyber threats, which significantly reduces response time and simplifies incident management. The user interface is clean and easy to navigate, and I appreciate how the platform translates complex security events into plain language with clear next steps. Another major plus is their proactive approach to threat intelligence. CYREBRO doesn’t just alert you to issues—it contextualizes them, helping teams make informed decisions quickly. Their customer support is also highly responsive and knowledgeable, making the entire experience smoother. **What do you dislike about CYREBRO?** While CYREBRO offers a strong platform overall, there are a few areas that could be improved. At times, the alert volume can feel overwhelming, especially if tuning and filtering aren’t fully optimized. More advanced customization options for alert thresholds and notifications would be helpful to better align with specific business needs. Additionally, integration with certain third-party tools may require extra configuration or support, which can slow down onboarding for complex environments. Lastly, while the platform is very informative, some users may find the learning curve a bit steep if they’re not already familiar with cybersecurity operations terminology and workflows. **What problems is CYREBRO solving and how is that benefiting you?** CYREBRO is solving one of the biggest challenges in cybersecurity: centralizing threat detection, incident response, and threat intelligence into a single, easy-to-understand platform. Before using CYREBRO, managing cybersecurity across multiple tools and logs was time-consuming and fragmented. CYREBRO brings all of that together, giving us real-time visibility into threats and incidents from one central dashboard. Another major problem it addresses is the lack of clarity around cyber incidents. CYREBRO not only detects issues but also provides detailed explanations and clear, guided response steps, which is incredibly valuable for teams without deep cybersecurity expertise. The biggest benefit is faster response times, reduced risk, and peace of mind knowing that threats are being monitored continuously. It also helps us demonstrate compliance and improve our overall security posture without the need for a large internal security team. ### 10. Fastest SOC as a Service on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Piergiovanni D. | Technical Sale Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2025 **What do you like best about CYREBRO?** One dashboard can manage hundreds of reporting systems with ease, super fast response to critical incidents **What do you dislike about CYREBRO?** nothing in particular, it is a Soc as a Service, so you, as a customer, must be directly involved in IR, this is mandatory according to me nowadays **What problems is CYREBRO solving and how is that benefiting you?** My company can deliver Soc services without building up a dedicated and very expensive cyber team, all the hard work is on the shoulders of Cyrebro not ours, we can support end customer with Cyrebro skillful 24/7 team support. ## CYREBRO Discussions - [What is CYREBRO used for?](https://www.g2.com/discussions/what-is-cyrebro-used-for) - 1 comment, 1 upvote - [View CYREBRO pricing details and edition comparison](https://www.g2.com/products/cyrebro/reviews/cyrebro-review-11155884?section=pricing&secure%5Bexpires_at%5D=2026-07-19+21%3A25%3A02+-0500&secure%5Bsession_id%5D=60094d9b-d65c-422d-b6c0-69fb12447d27&secure%5Btoken%5D=f1e84396137c579dcca9947ee292c15bf7bceac7af0f07ffb0bab2fcd9e99c03&format=llm_user) ## CYREBRO Features **Platform Features** - 24/7 support - Proactive report alerts - Application control - Proactive threat hunting - Rapid response time - Customizeable reports - Managed Services **Orchestration** - Asset Management - Security Workflow Automation - Deployment - Sandboxing **Response** - Resolution Automation - Resolution Guidance - System Isolation - Threat Intelligence - Incident Investigation **Automation Capabilities** - Automated remediation - Automated investigation - AI Agents **Information** - Proactive Alerts - Malware Detection - Intelligence Reports **Records** - Incident Logs - Incident Reports **Personalization** - Endpoint Intelligence - Security Validation - Dynamic/Code Analysis **Management** - Incident Alerts - Incident Case Management - Workflow Management **Generative AI** - Generate Attack Scenarios - Generate Threat Detection Rules - Generate Threat Summaries **Agentic AI - Threat Intelligence** - Autonomous Task Execution - Multi-step Planning - Proactive Assistance - Decision Making ## Top CYREBRO Alternatives - [IBM QRadar SIEM](https://www.g2.com/products/ibm-ibm-qradar-siem/reviews) - 4.4/5.0 (282 reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - 4.6/5.0 (417 reviews) - [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) - 4.7/5.0 (499 reviews)