UseResponse
UseResponse is a powerful Customer Support & Feedback Suite that combines the functionality of Omni-channel Support Ticketing Center, Feedback Community Forum, Live Chat , and Knowledge Base. UseResponse helps companies to improve customer support by introducing better customer self-service with the help of smart automation, chatbots, public communities, and embeddable knowledge base functionality. The system is highly customizable and can be used as SaaS & Self-Hosted solution with 100 % open code.
Average Rating: 4.5/5.0
Total Reviews: 22
How Do G2 Users Rate UseResponse?
- Ease of Use: 9.0/10 (Category avg: 9.0/10)
- Ranking: 10.0/10 (Category avg: 8.8/10)
Who Is the Company Behind UseResponse?
- Seller: UseResponse
- Year Founded: 2014
- HQ Location: Long Beach, NY
-
Twitter: @Use_Response
183 Twitter followers -
LinkedIn® Page: www.linkedin.com
1 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Information Technology and Services
- Company Size: 45% Medium, 41% Small
What Are Recent G2 Reviews of UseResponse?
"Easy to use, highly customizable and a customer support that is second to none"
Rating: 5.0/5.0 stars
— Lennert S.
"Great Software and Great Team behind"
Rating: 4.5/5.0 stars
— Michaela E.

