It helps drive employee engagement and provides a good platform for citing innovative ideas. It's very easy to use; customer service from the company was outstanding and extremely responsive. Review collected by and hosted on G2.com.

What do you dislike about Medallia Ideas?

It would work better with a larger organization. Most of our ideas for implementation have been internal to our office. This has helped employee morale, but the results are not as far reaching as I imagine they might be with a larger audience (we have 50 users). Review collected by and hosted on G2.com.

What problems is Medallia Ideas solving and how is that benefiting you?

Having one platform where employees can list their ideas, big or small, has really helped engagement and morale. In the past, our employees felt their ideas were not heard or acted upon. We have used the platform in fun ways as well - from polling staff on what we should do for office holiday parties, to creating challenges regarding teleworking and what resources are needed. We highlight these achievements on a monthly basis. Review collected by and hosted on G2.com.

AC

Verified User in Commercial Real Estate

Mid-Market (51-1000 emp.)

5/20/2020

"A very nice aggregator for innovation in a corporate setup"

3.5/5

What do you like best about Medallia Ideas?

It is highly user friendly, where you easily set up a challenge and let your organization do the magic. Review collected by and hosted on G2.com.

What do you dislike about Medallia Ideas?

Limited capabilities for design thinking collaboration. Better used to display the results. Review collected by and hosted on G2.com.

MW

Mark W.

Founder/CEO

Small-Business (50 or fewer emp.)

5/29/2018

"Small business review"

3.5/5

What do you like best about Medallia Ideas?

Easy to use and navigate. Employees energized and engaged. Review collected by and hosted on G2.com.

What do you dislike about Medallia Ideas?

A better fit for a larger organization. Pricing is a bit steep for a small organization. Review collected by and hosted on G2.com.

Recommendations to others considering Medallia Ideas:

If you are a small company, keep looking. There are many products out that can provide a perfect fit (main features, budget, skill levels of employees, company size etc). One size does not fit all. Review collected by and hosted on G2.com.

What problems is Medallia Ideas solving and how is that benefiting you?

Getting internal and external customers involved and on the same page. Review collected by and hosted on G2.com.

IM

Irida M.

Banner Application Developer (Specialist IV)

Small-Business (50 or fewer emp.)

5/15/2018

"Organize your ideas in this great tool"

3/5

What do you like best about Medallia Ideas?

It's a great and innovative tool, ideal for teamwork! Review collected by and hosted on G2.com.

What do you dislike about Medallia Ideas?

Nothing, I think it's great and resourceful! Review collected by and hosted on G2.com.

AM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

5/15/2018

"Excellent Product. Tremendous Value!"

5/5

What do you like best about Medallia Ideas?

Customer support is fantastic, no matter what my needs are. I love how interactive the platform is, allowing for organization of ideas and concepts. Review collected by and hosted on G2.com.

What do you dislike about Medallia Ideas?

I have not found any problems with this particular program. Review collected by and hosted on G2.com.