Best Human Services Software - Page 5

How Many Human Services Software Products Does G2 Track?

Total Products under this Category: 154

Category Stats (Nov 2026)

  • Average Rating: 4.48/5 (↑0.03 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Casebook (+0.65%) - Among all products in this category, Casebook recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Human Services Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 1,400+ Authentic Reviews
  • 154+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Human Services Software

G2 Grid® for Human Services Software plotting products by satisfaction and market presence

Highlighted products: Bonterra Apricot, Therap Services, Casebook, Salesforce Nonprofit Cloud, NewOrg, Foothold, InfoFlo Impact, and LiveImpact.

Underlying data: [Grid® JSON](https://www.g2.com/categories/human-services/grids.json?focus%5B%5D=bonterra-apricot&focus%5B%5D=therap-services&focus%5B%5D=casebook&focus%5B%5D=agentforce-nonprofit-formerly-salesforce-nonprofit-cloud&focus%5B%5D=neworg&focus%5B%5D=radicle-health-foothold&focus%5B%5D=infoflo-impact&focus%5B%5D=liveimpact)

CHARMS

CHARMS is a cloud-based case management platform for social care organizations managing services for children and adults. Its interface mirrors traditional paper files with chronological case records and sections for assessment, training, approval, and support. Staff can record case chronology on a single screen without navigating multiple menus. The platform supports all service types including fostering, adoption, residential care, supported accommodation, family hubs, women's refuges, homeless shelters, refugee support, shared lives, domiciliary care, and more. A unified record system reduces duplication when individuals transition between services. CHARMS is Cyber Essentials Plus certified, UK GDPR and US HIPAA compliant, assisting with data controller responsibilities like access requests, retention, and audit trails. Scalable for organizations of all sizes, it ensures consistent functionality.

Who Is the Company Behind CHARMS?

  • Seller: CHARMS
  • Year Founded: 1996
  • HQ Location: Manchester, GB
  • LinkedIn® Page: www.linkedin.com
    36 employees on LinkedIn®

Check-In Plus

Check-In Plus is Employee Presence and Awake Status Monitoring for Residential Group Homes and Home Healthcare. SteadyCare’s Check-In Plus system helps group home agencies monitor employee attendance during awake overnight shifts to make sure they are where they’re supposed to be, when they’re supposed to be there, and that they’re awake. This ensures the safety of employees and the individuals with intellectual / developmental disabilities living in residential group homes.

Who Is the Company Behind Check-In Plus?

ChilliDB

A custom CRM for the NFP sector, with built in assumptions based around the work flow, reporting, client and stakeholder management needs of NFP's in the Asia Pacific region. The key to consistent service delivery, team collaboration in different locations and time zones, better stakeholder relations, improved knowledge management and event delivery. ChilliDB has the dominant market share of medicare locals in Australia and strong network of peak bodies, councils, industry bodies and NFPs.

Average Rating: 4.0/5.0

Total Reviews: 1

How Do G2 Users Rate ChilliDB?

  • Ease of Use: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind ChilliDB?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of ChilliDB?

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CIRCE

Welcome to CIRCE (Cloud-Based Integrated Reporting and Charting Environment), your trusted partner in human services management. CIRCE is proud to be a Salesforce ISV Partner. Since our launch in 2011, CIRCE has amassed a wealth of industry knowledge and technical expertise to build user-friendly case management tools based on the Salesforce Platform. Our team is dedicated to creating solutions that not only streamline operations but also empower you to focus on your core mission of helping others.

Who Is the Company Behind CIRCE?

  • Seller: CIRCE
  • Year Founded: 2011
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

CitizenOne

CitizenOne is a cloud-based case management system designed for social services providers, care institutions, municipalities, and healthcare providers. The platform combines a structured case management system, booking system, and workforce duty schedule system in one unified solution. CitizenOne supports documentation, client case handling, shift planning, employee scheduling, communication, reporting, and GDPR-compliant data management. The system enables organizations to manage daily operations, staff coordination, and client-related workflows within a single secure environment. CitizenOne is web-based and accessible across devices, supporting operational transparency and structured service delivery for care-focused organizations.

Who Is the Company Behind CitizenOne?

Cityspan Provider

Cityspan Provider is data management software that gives social service agencies a simpler way to manage people, track participation and document progress across programs, services and sites.

Who Is the Company Behind Cityspan Provider?

  • Seller: Cityspan
  • Year Founded: 2001
  • HQ Location: Berkeley, US
  • LinkedIn® Page: www.linkedin.com
    19 employees on LinkedIn®

Civicore

CiviCore helps organizations serve their mission by centralizing client information, track work towards goals and easily analyze it. Designed for nonprofits, family programs, workforce initiatives, veteran services and local government providers. It centralizes client records, strengthens reporting and connects community programs within the broader Libera ecosystem.

Who Is the Company Behind Civicore?

Clarity Human Services by Bitfocus

Look at community's unique experiences, processes, and functions to develop and implement solutions that empower community's mission for social change

Who Is the Company Behind Clarity Human Services by Bitfocus?

  • Seller: Bitfocus
  • Year Founded: 2003
  • HQ Location: Las Vegas, US
  • LinkedIn® Page: www.linkedin.com
    93 employees on LinkedIn®

Collaborate

Case management software for human services teams of 5+ staff. Easily collect client data

Who Is the Company Behind Collaborate?

COMFY

Youth case management for Canadian youth-service organizations: client records, intake, counselling referrals, appointments, mobile teams and an optional youth portal, in your own Microsoft Dataverse environment. Built on Microsoft Power Platform by Two Rivers Digital. Unrelated to ComfyUI.

Who Is the Company Behind COMFY?

Comm.care

Comm.care by Pnyx is a revolutionary, person-centred, full-featured client and case management tool that allows care organisations to maximize their business’ efficiency, manage their staff, clients, and appointments as well as administration functions like reporting and auditing. Founded in 2014, Pnyx is a social enterprise seeking to benefit the community care sector with the development & support of Comm.care using the same technologies as Paypal and Netflix. Comm.care is modelled after a person’s real-life circle of care providers, family and friends, and all the information required to provide the best care possible. Consistency of record-keeping and up-to-date information ensures that Clients are not responsible for transferring documentation and information about them to different members of your organisation or to their other providers.

Who Is the Company Behind Comm.care?

  • Seller: Pnyx
  • Year Founded: 2012
  • HQ Location: Penrith, AU
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Community CareLink

Community CareLink (CCL) is a flexible platform that offers both case management and closed-loop referral capabilities—so whether your organization needs one, the other, or both, we’ve got you covered. Designed for social service agencies, healthcare organizations, and local governments, CCL helps you coordinate care, track services, and improve outcomes across communities. From managing housing and behavioral health services to supporting justice-involved individuals and addressing social determinants of health (SDoH), CCL simplifies complex workflows. Agencies can operate independently or participate in a broader network—our system is built to scale with your needs. With fast implementation, powerful reporting, and responsive support, Community CareLink turns data into action and funding into measurable impact. Trusted across 16 states and built by people who’ve done the work—it’s software that understands community care.

Who Is the Company Behind Community CareLink?

Community Development Manager (CDM)

Community Development Manager (CDM) by Cursor Control is purpose-built software for local government housing and community development agencies. CDM connects applicants, clients, properties, CDBG, HOME and other funded programs with loans, grants, housing rehabilitation, contractors, inspections, payments, documents, funding and reporting in one browser-based system. It helps cities, counties, housing authorities and community development organizations manage program operations from application and project delivery through ongoing loan servicing and reporting.

Who Is the Company Behind Community Development Manager (CDM)?

Emma Stein
ES
Researched and written by Emma Stein
Updated October 3, 2024