# Best Hotel Management Software - Page 4

## How Many Hotel Management Software Products Does G2 Track?

**Total Products under this Category:** 389

### Category Stats (Jul 2026)

- **Average Rating:** 4.31/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Oracle Hospitality OPERA Property Management System (+0.14%) - Among all products in this category, Oracle Hospitality OPERA Property Management System recorded the largest rating increase compared to last month

_Last updated: July 01, 2026_

## How Does G2 Rank Hotel Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 1,300+ Authentic Reviews
- 389+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Hotel Management Software
 ![G2 Grid® for Hotel Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/hotel-management/grids.png?focus%5B%5D=20712&focus%5B%5D=42211&focus%5B%5D=7241&focus%5B%5D=47853&focus%5B%5D=56505&focus%5B%5D=79185&focus%5B%5D=21228&focus%5B%5D=49302)

Highlighted products: Mews, Cloudbeds, Oracle Hospitality OPERA Property Management System, SkyTouch Technology, HotelRunner, Canary Technologies, 360HMS, and StayNTouch Cloud PMS.

Underlying data: [Grid® JSON](https://www.g2.com/categories/hotel-management/grids.json?focus%5B%5D=mews&focus%5B%5D=cloudbeds&focus%5B%5D=oracle-hospitality-opera-property-management-system&focus%5B%5D=skytouch-technology&focus%5B%5D=hotelrunner&focus%5B%5D=canary-technologies&focus%5B%5D=360-mango-solutions-pvt-ltd-360hms&focus%5B%5D=stayntouch-cloud-pms)

### [Clock PMS](https://www.g2.com/products/clock-pms/reviews)

Clock PMS is a modern all-round hotel management system in the cloud. The system introduces a comprehensive web booking engine, channel manager, revenue and yield management, integrated restaurant POS, data API for export to third party hardware and software. But what Clock PMS stands out for, is the mobile guest self service - a feature that allows for attractive digital guest services like self check-in, keyless entry, secure online payment and invoicing, digital room service and more. Clock PMS is cloud based and requires no installations, specific hardware or maintenance. Powered by AWS, it guarantees data safety and uninterrupted service. To get familiar with the full functionality of this modern hotel software you can start with a live demonstration guided by a helpdesk expert who will answer all your questions and demonstrate the features that matter the most to you, followed by a 30-day free trial.

**Average Rating:** 4.3/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate Clock PMS?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 8.3/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 8.3/10 (Category avg: 8.8/10)
- **Revenue Management:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Clock PMS?

- **Seller:** [Clock Software](https://www.g2.com/sellers/clock-software)
- **Year Founded:** 1996
- **HQ Location:** London, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ae2bda450b3014b0995ff5b618518b2317338c5f69963e78777ca538699f19e4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fclock-hotel-software&secure%5Burl_type%5D=linkedin_company_website)  
50 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 33% Large

#### What Are Recent G2 Reviews of Clock PMS?

**["Great Platform for Hotels"](https://www.g2.com/survey_responses/clock-pms-review-8907980)**

**Rating:** 4.0/5.0 stars

_— Verified User in Hospitality_

[Read full review](https://www.g2.com/survey_responses/clock-pms-review-8907980)

**["Streamlined Our Hotel Management Seamlessly"](https://www.g2.com/survey_responses/clock-pms-review-12739627)**

**Rating:** 5.0/5.0 stars

_— Jaime B._

[Read full review](https://www.g2.com/survey_responses/clock-pms-review-12739627)

### [eviivo suite](https://www.g2.com/products/eviivo-suite/reviews)

eviivo Suite is an award-winning, cloud-based booking and property management platform, built to help property managers, hoteliers and hosts go further, faster and simplify without compromise. Transforming collaboration, it provides an easy way to manage bookings, guests, property owners and online travel agencies (OTAs). No matter how complex your accommodation business is, eviivo Suite makes the day-to-day so much smoother. eviivo features: • Property Manager: the easy way to manage bookings, guests, owners & travel agencies with eviivo’s unrivalled all-in-one property management platform • Website Manager: a stunning highly customisable booking engine to strengthen your brand and boost direct bookings like no other • Channel Manager: channels that sing to your tune and run themselves with unparalleled OTA integrations and full automated mapping • Payment Manager: airtight security and unmatched payment automation with built-in support for the widest choice of card processors • Guest Manager: never miss a beat with eviivo’s AI-powered unified Inbox with superior seamless communications and integration with OTA guest services • Promo Manager: ultimate pricing and packaging flexibility with unmatched support for the sale of extra products and services • Performance Manager: powerful KPIs, user-defined analytics, painless reconciliations for top results and the smoothest back-office integration • Owner Manager: extensive multi-everything functionality for all your stakeholders enabling portfolio growth, trust, transparency and full team participation • eviivo Mobile: out of reach, but never out of touch with eviivo’s most comprehensive mobile app eviivo’s Promise: - Less to buy - avoid spiralling add-on costs - Less to learn and train on – faster ramp-up for staff - Less to support - no vendor merry-go-round or finger-pointing - Less to maintain – avoid API compatibility nightmares - Less to worry about! – designed for a better work-life balance. The bottom line? Growing Yours. More bookings. Less effort.  See why eviivo is trusted by more than 28,000 properties worldwide!

**Average Rating:** 3.9/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate eviivo suite?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 10.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 8.3/10 (Category avg: 8.8/10)
- **Revenue Management:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind eviivo suite?

- **Seller:** [eviivo](https://www.g2.com/sellers/eviivo)
- **Year Founded:** 2003
- **HQ Location:** N/A
- **Twitter:** @eviivo  
2,919 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6d8dc6fcc4173fbf89d31c0bb434cffec1221bb8e10daa0b762dda151924b0c7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feviivo%2F&secure%5Burl_type%5D=linkedin_company_website)  
189 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospitality
- **Company Size:** 82% Small, 18% Medium

#### What Do G2 Reviewers Say About eviivo suite?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of eviivo Suite, enabling quick management of bookings and tasks.
- Users praise the **responsive and friendly customer support** of eviivo, highlighting their willingness to assist and solve issues.
- Users find the **booking management** of eviivo suite to be smooth and efficient, enhancing overall operational clarity.
- Users find the **user-friendly interface** of eviivo Suite enhances efficiency, especially with its intuitive mobile app.
- Users appreciate the **easy-to-use channel management** features, enhancing direct bookings and reservation handling for events.

##### Cons

- Users find the **limited customization** options frustrating, affecting navigation and overall user-friendliness of the reporting dashboard.
- Users find the **navigation and customization challenging** , making the reporting dashboard less convenient and time-consuming to use.

#### What Are Recent G2 Reviews of eviivo suite?

**["A Fantastic Partner for Our Pubs With Rooms"](https://www.g2.com/survey_responses/eviivo-suite-review-11999116)**

**Rating:** 5.0/5.0 stars

_— Verified User in Hospitality_

[Read full review](https://www.g2.com/survey_responses/eviivo-suite-review-11999116)

**["Eviiivo: Simple, Feature-Rich, and Great Value"](https://www.g2.com/survey_responses/eviivo-suite-review-12860239)**

**Rating:** 5.0/5.0 stars

_— Frank L._

[Read full review](https://www.g2.com/survey_responses/eviivo-suite-review-12860239)

### [iManageMyHotel](https://www.g2.com/products/imanagemyhotel/reviews)

Power your hotel with a cloud based property management solution that automates reservations, billing, reports, and more

**Average Rating:** 4.0/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate iManageMyHotel?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 7.2/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 7.8/10 (Category avg: 8.8/10)
- **Revenue Management:** 7.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind iManageMyHotel?

- **Seller:** [iManageMyHotel Technologies](https://www.g2.com/sellers/imanagemyhotel-technologies)
- **Year Founded:** 2015
- **HQ Location:** Kolkata, IN
- **Twitter:** @imanagemyhotel  
10 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4fca9056488adbc25a605063dda5db1bd3af511d94676ce118161867711f10de&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10216006&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 33% Small

#### What Are Recent G2 Reviews of iManageMyHotel?

**["Limited Exposure, but Exposure has been Positive"](https://www.g2.com/survey_responses/imanagemyhotel-review-7106434)**

**Rating:** 4.0/5.0 stars

_— Verified User in Hospitality_

[Read full review](https://www.g2.com/survey_responses/imanagemyhotel-review-7106434)

**["It's easy to manage the hostel management like strength of guests and their payments"](https://www.g2.com/survey_responses/imanagemyhotel-review-7124675)**

**Rating:** 4.0/5.0 stars

_— Parameshwaran M._

[Read full review](https://www.g2.com/survey_responses/imanagemyhotel-review-7124675)

### [Misterbooking PMS](https://www.g2.com/products/misterbooking-pms/reviews)

With Misterbooking, experience hotel management in a new way! Misterbooking is a flexible and scalable hotel management solution for independent hotels, hotel chains, groups of hotels and residences since 20 years. The Misterbooking cloud-based PMS is fully integrated within its own Channel Manager to connect your hotel to the leading OTA & GDS, responsive Booking Engine to drive direct bookings from your website, Payment automation and banking interface to automate your conditions and verify credit cards, Guest Experience and online pre-checkin to improve your guest satisfaction. Misterbooking offers a high-performance and complete hotel management solution to run all your hotel operations efficiently and cost-effectively. Misterbooking provides Support Service to assist you every day and API to connect your hotel to your preferred partners. Start with a powerful and customizable system that perfectly fits your hotel needs.

**Average Rating:** 4.2/5.0

**Total Reviews:** 9

#### How Do G2 Users Rate Misterbooking PMS?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 8.7/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 8.3/10 (Category avg: 8.8/10)
- **Revenue Management:** 9.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Misterbooking PMS?

- **Seller:** [Misterbooking](https://www.g2.com/sellers/misterbooking)
- **Year Founded:** 2003
- **HQ Location:** Bouc Bel Air, France
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b0ac93ea38f9fd82ecb82d00e5f23e2a4822b503c016916ef1262610ac53bac3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmisterbooking.net&secure%5Burl_type%5D=linkedin_company_website)  
30 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospitality
- **Company Size:** 78% Small, 22% Medium

#### What Are Recent G2 Reviews of Misterbooking PMS?

**["Easiest way to organise hotel"](https://www.g2.com/survey_responses/misterbooking-pms-review-8812050)**

**Rating:** 4.0/5.0 stars

_— Mahesh K._

[Read full review](https://www.g2.com/survey_responses/misterbooking-pms-review-8812050)

**["Flexible and Dependable Hotel Management Solution"](https://www.g2.com/survey_responses/misterbooking-pms-review-8786179)**

**Rating:** 5.0/5.0 stars

_— Sapthasagar H._

[Read full review](https://www.g2.com/survey_responses/misterbooking-pms-review-8786179)

### [Newbook](https://www.g2.com/products/newbook-pms-newbook/reviews)

Boost revenue, increase direct bookings, and streamline your daily operations with an award-winning property management suite - Storable Newbook! Designed for accommodation providers, our suite includes a PMS, Integrated Booking Engine, Channel Manager, Automation, Reporting, Self-Service Tech, and much more. It's property management made easy!

**Average Rating:** 4.3/5.0

**Total Reviews:** 9

#### How Do G2 Users Rate Newbook?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 5.8/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 8.3/10 (Category avg: 8.8/10)
- **Revenue Management:** 6.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Newbook?

- **Seller:** [NewBook PMS](https://www.g2.com/sellers/newbook-pms)
- **Year Founded:** 2010
- **HQ Location:** Surfers Paradise, AU
- **Twitter:** @NewBookPMS  
123 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6dde5496ae2a5cab912287ef32c0f38df0b96575e95d2b25aeca740b43272fc5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnewbook-pms%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
119 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 78% Small, 22% Medium

#### What Are Recent G2 Reviews of Newbook?

**["Ultimate Support, Endless Features, Best System Ever!"](https://www.g2.com/survey_responses/newbook-review-6901890)**

**Rating:** 5.0/5.0 stars

_— James B._

[Read full review](https://www.g2.com/survey_responses/newbook-review-6901890)

**["Honestly, it's been the best experience with a PMS that we have ever had."](https://www.g2.com/survey_responses/newbook-review-7121938)**

**Rating:** 5.0/5.0 stars

_— Ashley A._

[Read full review](https://www.g2.com/survey_responses/newbook-review-7121938)

### [SMS|Host](https://www.g2.com/products/sms-host/reviews)

The SMS|Host Property Management System offers a complete set of fully-integrated modules enabling complex resorts to provide highly

**Average Rating:** 3.5/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate SMS|Host?

- **Reporting and Analytics:** 8.3/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 8.3/10 (Category avg: 8.8/10)
- **Revenue Management:** 6.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind SMS|Host?

- **Seller:** [Springer-Miller Systems](https://www.g2.com/sellers/springer-miller-systems)
- **Year Founded:** 1985
- **HQ Location:** Stowe, US
- **Twitter:** @SpringerMiller  
689 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2bbb95e252f00cdd2e54e7a1cd81a8e10387d0d53541a122f1ae1f494a435fa9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F43382%2F&secure%5Burl_type%5D=linkedin_company_website)  
110 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospitality
- **Company Size:** 50% Medium, 33% Large

#### What Are Recent G2 Reviews of SMS|Host?

**["Want to be a Level 5 Host, SMSHost is the way to go!"](https://www.g2.com/survey_responses/sms-host-review-7125486)**

**Rating:** 4.0/5.0 stars

_— Jenny P._

[Read full review](https://www.g2.com/survey_responses/sms-host-review-7125486)

**["SMS host is great and always have people working to troubleshoot any problems."](https://www.g2.com/survey_responses/sms-host-review-2021734)**

**Rating:** 5.0/5.0 stars

_— Verified User in Hospitality_

[Read full review](https://www.g2.com/survey_responses/sms-host-review-2021734)

### [the Hotelier](https://www.g2.com/products/the-hotelier/reviews)

the Hotelier is designed to be a full-function, integrated multi-module property management suite that manages complete hotel functions including front office, reservations, food and beverages, banquets, inventory, guest services, financial accounting, and others.

**Average Rating:** 4.3/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate the Hotelier?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 8.9/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 7.8/10 (Category avg: 8.8/10)
- **Revenue Management:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind the Hotelier?

- **Seller:** [Data Devices](https://www.g2.com/sellers/data-devices)
- **Year Founded:** 2012
- **HQ Location:** Rosehill, AU
- **Twitter:** @DataDevicesPL  
5 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=79175c48be8e3b5605738c98f4eb3ec1c070f2582f5a505a80dc7eeb6605044b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3719418&secure%5Burl_type%5D=linkedin_company_website)  
43 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 33% Medium

#### What Are Recent G2 Reviews of the Hotelier?

**["Got my latest updates on the best hotels for me"](https://www.g2.com/survey_responses/the-hotelier-review-7118602)**

**Rating:** 4.0/5.0 stars

_— Chirag M._

[Read full review](https://www.g2.com/survey_responses/the-hotelier-review-7118602)

**["One stop solution for latest updates in the hospitality industry"](https://www.g2.com/survey_responses/the-hotelier-review-7112076)**

**Rating:** 4.0/5.0 stars

_— Huzaifa F._

[Read full review](https://www.g2.com/survey_responses/the-hotelier-review-7112076)

### [ALICE](https://www.g2.com/products/alice-alice/reviews)

Get the job done with ALICE, the all-in-one solution that enables hotel staff to do the most impactful work without all the guesses. Task management, real-time communication and operational analytics reduce the complexity and chaos of hotel operations providing the transparency and flexibility needed to run efficiently.

**Average Rating:** 4.0/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate ALICE?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind ALICE?

- **Seller:** [ALICE](https://www.g2.com/sellers/alice)
- **Year Founded:** 2013
- **HQ Location:** New York, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0fe668a9b0a3b62c7dbc1e1a1cae6a8f316db90c92377be9f69739ca994c341b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Falice-hospitality-operations-platform%2F&secure%5Burl_type%5D=linkedin_company_website)  
31 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 40% Small, 40% Large

#### What Are Recent G2 Reviews of ALICE?

**["ALICE Review"](https://www.g2.com/survey_responses/alice-review-8312366)**

**Rating:** 4.0/5.0 stars

_— Verified User in Design_

[Read full review](https://www.g2.com/survey_responses/alice-review-8312366)

**["Better communication"](https://www.g2.com/survey_responses/alice-review-8413728)**

**Rating:** 4.5/5.0 stars

_— Lisa K._

[Read full review](https://www.g2.com/survey_responses/alice-review-8413728)

### [Bookingjini](https://www.g2.com/products/bookingjini/reviews)

We are a cloud-based SaaS technology Service Provider for Hoteliers. Our software makes it easy to manage and acquire new guests and retain them for future booking by providing them the best possible service they can get at the lowest price possible in the market.

**Average Rating:** 4.9/5.0

**Total Reviews:** 5

#### How Do G2 Users Rate Bookingjini?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10)
- **Revenue Management:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Bookingjini?

- **Seller:** [Bookingjini](https://www.g2.com/sellers/bookingjini)
- **Year Founded:** 2018
- **HQ Location:** Gurugram, Haryana, IN
- **Twitter:** @bookingjini  
3,076 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c866c46c2d6d1be4f0f4401eff91daa90a9d1db5174cf15dbce69dfe5dff853d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbookingjini&secure%5Burl_type%5D=linkedin_company_website)  
100 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 80% Small, 20% Medium

#### What Are Recent G2 Reviews of Bookingjini?

**["They really think about hotel."](https://www.g2.com/survey_responses/bookingjini-review-6833761)**

**Rating:** 5.0/5.0 stars

_— Iqbal k._

[Read full review](https://www.g2.com/survey_responses/bookingjini-review-6833761)

**["Manage Properties , Hotels with one platform"](https://www.g2.com/survey_responses/bookingjini-review-6896867)**

**Rating:** 4.5/5.0 stars

_— Sampat B._

[Read full review](https://www.g2.com/survey_responses/bookingjini-review-6896867)

### [FitsHotel](https://www.g2.com/products/fitshotel/reviews)

PMS system specialy developed for the smaller hotels and B&B

**Average Rating:** 4.5/5.0

**Total Reviews:** 5

#### How Do G2 Users Rate FitsHotel?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 9.2/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 10.0/10 (Category avg: 8.8/10)
- **Revenue Management:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind FitsHotel?

- **Seller:** [FlandersIT Services](https://www.g2.com/sellers/flandersit-services)
- **HQ Location:** Brugge, BE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=68666d899eb9748b948c446743fb14a6154c69d83c6da9b17568155a91ad46ca&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F22743159&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 80% Small, 20% Medium

#### What Are Recent G2 Reviews of FitsHotel?

**["FitsHotel Is Great."](https://www.g2.com/survey_responses/fitshotel-review-7346089)**

**Rating:** 5.0/5.0 stars

_— isabella c._

[Read full review](https://www.g2.com/survey_responses/fitshotel-review-7346089)

**["I am able to compare the best rates for different hotels to determine what is best for me."](https://www.g2.com/survey_responses/fitshotel-review-7438331)**

**Rating:** 5.0/5.0 stars

_— Naitalian E._

[Read full review](https://www.g2.com/survey_responses/fitshotel-review-7438331)

### [KWHotel](https://www.g2.com/products/kwhotel/reviews)

KWHotel is a hotel management software designed for small and medium accommodation facilities. Available in three different versions, it contains a variety of useful features including: - the fully interactive calendar - customer base, logbook, statistics and reports - an advanced room and rate plans management modules - the online booking engine and Android mobile app - direct synchronization with Booking.com - synchronization with the channel managers - professional technical support

**Average Rating:** 4.2/5.0

**Total Reviews:** 5

#### How Do G2 Users Rate KWHotel?

- **Reporting and Analytics:** 5.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 7.5/10 (Category avg: 8.8/10)
- **Revenue Management:** 6.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind KWHotel?

- **Seller:** [KajWare](https://www.g2.com/sellers/kajware)
- **Year Founded:** 2009
- **HQ Location:** Krakow, PL
- **Twitter:** @kwhotel\_pms  
67 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f9b6b7d25fd6fce0dbc8b0715fd1b89f846fcd5c5a6f4242692a7a2f7700a834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkwhotel-hotel-management-software%2F&secure%5Burl_type%5D=linkedin_company_website)  
9 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of KWHotel?

**["One of the best Hotel Management Platforms out there"](https://www.g2.com/survey_responses/kwhotel-review-7113192)**

**Rating:** 4.5/5.0 stars

_— Partha R._

[Read full review](https://www.g2.com/survey_responses/kwhotel-review-7113192)

**["Excellent hotel management software"](https://www.g2.com/survey_responses/kwhotel-review-7118412)**

**Rating:** 5.0/5.0 stars

_— Hans C._

[Read full review](https://www.g2.com/survey_responses/kwhotel-review-7118412)

### [Managinng](https://www.g2.com/products/managinng/reviews)

Web-based PMS with intuitive interface, plan, and reports for small and medium hospitality units.

**Average Rating:** 4.2/5.0

**Total Reviews:** 5

#### How Do G2 Users Rate Managinng?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 10.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 8.3/10 (Category avg: 8.8/10)
- **Revenue Management:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Managinng?

- **Seller:** [Managinng](https://www.g2.com/sellers/managinng)
- **Year Founded:** 2007
- **HQ Location:** Glyfada, GR
- **Twitter:** @managinng  
479 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=88a043eaf96665a073ed67511174045830a28cb5bc154bb9ce0ea0899b6b86ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmanaginngcom%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 80% Small, 20% Large

#### What Are Recent G2 Reviews of Managinng?

**["Great app for managing your properties"](https://www.g2.com/survey_responses/managinng-review-7079490)**

**Rating:** 4.0/5.0 stars

_— Astitva S._

[Read full review](https://www.g2.com/survey_responses/managinng-review-7079490)

**["Manage your commercial properties with Managinng."](https://www.g2.com/survey_responses/managinng-review-6874106)**

**Rating:** 4.0/5.0 stars

_— Sampat B._

[Read full review](https://www.g2.com/survey_responses/managinng-review-6874106)

#### What Are G2 Users Discussing About Managinng?

- [What is Managinng used for?](https://www.g2.com/discussions/what-is-managinng-used-for)

### [RezBook](https://www.g2.com/products/rezbook/reviews)

RezBook is a property management software solution that allows you to search and retrieve guest/reservation history records and create new guest records without going through the reservation calendar with cash drawer management and more.

**Average Rating:** 4.9/5.0

**Total Reviews:** 5

#### How Do G2 Users Rate RezBook?

- **Reporting and Analytics:** 10.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 10.0/10 (Category avg: 8.8/10)
- **Revenue Management:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind RezBook?

- **Seller:** [Rubber Tree Software](https://www.g2.com/sellers/rubber-tree-software)
- **HQ Location:** Brisbane, AU
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3f3b0e90982590f5ba1a453d07b47b11d4992fe98a1b13329bf482986ff1d57a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frubber-tree-software%2Fabout%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of RezBook?

**["finest and most effective hotel management strategies."](https://www.g2.com/survey_responses/rezbook-review-8249902)**

**Rating:** 5.0/5.0 stars

_— AKASH G._

[Read full review](https://www.g2.com/survey_responses/rezbook-review-8249902)

**["Best and efficient hotel management solutions."](https://www.g2.com/survey_responses/rezbook-review-8206359)**

**Rating:** 5.0/5.0 stars

_— Akash G._

[Read full review](https://www.g2.com/survey_responses/rezbook-review-8206359)

#### What Are G2 Users Discussing About RezBook?

- [What is RezBook used for?](https://www.g2.com/discussions/what-is-rezbook-used-for)

### [Zenya.io](https://www.g2.com/products/zenya-io/reviews)

Based in Boston, Zenya reimagines the entire guest journey from lead to payment with its all-inclusive integrated software platform for rental business.It brings CRM + PMS + Invoicing + Customer Experience +Automation+ Website Booking +Up-selling+ Insights --- all under one roof with ZENYA. Customers can connect with their entire team; sales & marketing, operation, administration & accounting, guests – on the one system, anywhere, and at any time. Using 100+ configurable rules, customers can customize and create their workflow rules within minutes. Customers do not require tech expertise or an IT person to set it up. It has many offers such as website booking, add partner's inventory, contactless solution, customizable workflows for automating various routine tasks, automating charges, scheduling invoices, customizable reporting, and integration with several software solutions, and data export capabilities.

**Average Rating:** 3.9/5.0

**Total Reviews:** 8

#### How Do G2 Users Rate Zenya.io?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 8.3/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 9.2/10 (Category avg: 8.8/10)
- **Revenue Management:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Zenya.io?

- **Seller:** [Zenya](https://www.g2.com/sellers/zenya)
- **Year Founded:** 2014
- **HQ Location:** Quincy, Massachusetts
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=64e3d1610da9d78705bdf9d443184da1b62cb718a5c56a138218724361e6ea5a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5228872&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Small, 25% Medium

#### What Are Recent G2 Reviews of Zenya.io?

**["A best hotel manager"](https://www.g2.com/survey_responses/zenya-io-review-7266659)**

**Rating:** 4.0/5.0 stars

_— Gaurav R._

[Read full review](https://www.g2.com/survey_responses/zenya-io-review-7266659)

**["Comprehensive and Efficient Property Management Solution"](https://www.g2.com/survey_responses/zenya-io-review-7103623)**

**Rating:** 4.0/5.0 stars

_— Mathieu P._

[Read full review](https://www.g2.com/survey_responses/zenya-io-review-7103623)

### [Easy InnKeeping](https://www.g2.com/products/easy-innkeeping/reviews)

Easy InnKeeping reservation software integrates all aspects of reservation, online booking, Customer Relationship Management (CRM), Point of Sale (POS), credit card processing, OTA’s and guest management into ONE easy to use hotel software in one affordable price. Since 1999, Easy InnKeeping is used to manage reservations for Inns, Hotels, Resorts, Condos, Bed and Breakfasts, Campgrounds, Cabins and Vacation Rentals. Gracesoft’s Easy InnKeeping Headquarters is located in Stafford, Texas. We help your business climb the ladder of success. Our mission is to help you grow and prosper with your business. With over 15 years of experience in technology solutions for the hospitality industry, GraceSoft has helped numerous hoteliers boost revenues, increase occupancy, reach new markets, and manage more efficiently. With a skilled and dedicated team, we aim to serve our customers with quality support. We’re excited to simplify reservations for everyone through our software, education, and community. GraceSoft’s flagship product Easy InnKeeping receives wide acclaim and has market coverage in North America, Caribbean, South America, Europe, Singapore, Africa and Southeast Asia.

**Average Rating:** 4.5/5.0

**Total Reviews:** 4

#### How Do G2 Users Rate Easy InnKeeping?

- **Reporting and Analytics:** 0.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 6.7/10 (Category avg: 8.8/10)
- **Revenue Management:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Easy InnKeeping?

- **Seller:** [Gracesoft](https://www.g2.com/sellers/gracesoft)
- **Year Founded:** 1999
- **HQ Location:** Richmond, US
- **Twitter:** @GraceSoft  
15 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e23edf29ad3fdecc1bcc5074e361f4ad8ad1fa3e2fb3320d6cc43535d67989c6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgracesoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
31 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 75% Small, 25% Large

#### What Are Recent G2 Reviews of Easy InnKeeping?

**["Streamlined Property Management with Stellar Support"](https://www.g2.com/survey_responses/easy-innkeeping-review-12541959)**

**Rating:** 5.0/5.0 stars

_— Sathya S._

[Read full review](https://www.g2.com/survey_responses/easy-innkeeping-review-12541959)

**["Private guest home for a charity"](https://www.g2.com/survey_responses/easy-innkeeping-review-8404262)**

**Rating:** 4.0/5.0 stars

_— Simon N._

[Read full review](https://www.g2.com/survey_responses/easy-innkeeping-review-8404262)

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[Browse Hotel Management Themes](/categories/hotel-management/themes)

 ![Neya Kumaresan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neya Kumaresan")
NK

Researched and written by [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)

Updated March 3, 2025

Hotel management software helps hoteliers manage front desk tasks and day-to-day operations, from room bookings and guest services to sales and marketing. These specialized property management solutions may be sold as desktop or cloud applications, with the latter providing more flexibility for staff to engage with guests and maintain greater control over the property. While the full features of hotel management products vary, users can at least expect reservation and room management, guest CRM, staff workflow management, and email communication features. Some products may offer functionalities of [restaurant POS systems](https://www.g2.com/categories/restaurant-pos) for on-premise dining, native or integrated [vendor management](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e), and marketing and loyalty program capabilities. Basic financial reporting and accounting features usually exist as well; however, integration with dedicated [accounting software](https://www.g2.com/categories/accounting) may be necessary.

For larger hotels and chains, a [good hotel management software](https://learn.g2.com/best-hotel-management-software) is necessary to provide guests with a smooth check-in and check-out process, improve staff productivity, and optimize revenue. Products in this category go beyond managing reservation systems to cover the entire guest journey and keep daily operations running. In contrast, products in G2’s [hotel reservations software](https://www.g2.com/categories/hotel-reservations) category are point solutions for smaller hotel and lodging businesses that need a booking engine. For this reason, products in these two categories are mutually exclusive.

To qualify for inclusion in the Hotel Management category, a product must:

- Track and monitor hotel administration activities such as housekeeping or maintenance
- Manage availability and rates for rooms, conference venues, or other facilities, and support check-in and check-out processes
- Provide guest communication and/or sales marketing tools
- Provide OTA/GDS integration either through built-in or third-party channel managers

Show More

* * *

## How Do You Choose the Right Hotel Management Software?

### What You Should Know About Hotel Management Software

### What is Hotel Management Software?

Hotels are extremely complex machines with many moving parts. From front desk workers to housecleaning staff, concierges to restaurant cooks and servers, hotels require considerable coordination and organization to ensure guests are enjoying themselves. And since hotels are so involved, there is no one software solution that will fit every hotel’s business model. Hotel management software can look like a lot of different things, but the end goal is always to make sure the hotel runs smoothly and efficiently.

For instance, reservations are the backbone of the hotel industry, and in this day and age, booking a hotel online is an expected feature. For everything from small hotels or boutique hotels to huge hotel chains, no reservations means no business. For that reason, reservation software is a mainstay component of hotel management tools.

Customers expect a certain level of convenience, and that means elements such as online bookings, virtual check-in and check-out, and flexible services. Hoteliers are turning more to cloud-based solutions over on-premise options because of the easy implementation and integrations. Increasingly, smart hotel software is becoming available to provide a completely customizable experience for customers. With innovations such as using customers’ mobile devices as room keys or in-room television remotes, the world of technology is opening up for the hospitality business.

### Why Use Hotel Management Software?

Hospitality management is difficult. The day-to-day operations of a hotel are often elaborate and entangled, involving many different individuals in many different roles. In some ways, chain hotels have many advantages over independent hotels, given that some resources such as marketing and sales may already be provided. However, hotel management software can be an equalizer that streamlines processes that were once manual and required communication with several different departments.

Aside from [reservations](https://www.g2.com/categories/hotel-reservations), hotels may need [accounting](https://www.g2.com/categories/accounting) tools, [marketing](https://www.g2.com/categories/marketing) tools, [hotel property management (PMS)](https://www.g2.com/categories/property-management) tools, housekeeping tools, [sales](https://www.g2.com/categories/sales) tools, and more. Hotel management software is built to meet some or all of these needs to ease some of the pain of running a hotel and hospitality business. For instance, the advantage of having one tool that handles both front desk check-in and housekeeping is that front desk workers will know in real time which rooms are ready for new guests, allowing guests that arrive early to receive a room rather than being forced to wait until a certain time.

But the obvious advantage is the opportunity to save money by using one tool that does the work of several. Utilizing hotel management software allows hoteliers to save both money and precious time, since implementing one tool is much faster than implementing and integrating several. And if you already own several tools, hotel management software will often integrate with some if not all of the tools already in use. Property management, not to mention hotel management, is complex and involved, and hotel management solutions seek to ease some of those burdens.

### What are the Different Kinds of Hotel Management Software?

Hotel management software is a broad category. The end goal of every hotel management solution is to aid with the running of a hotel, resort, or bed and breakfast, but that may look different for every organization. Because every business is unique, the array of features offered by hotel management software varies from solution to solution. Listed here are some common iterations.

**Bookings-focused –** Hotel booking is crucial to maintaining a hospitality business, so there are many hotel management tools that focus heavily on online booking features that either integrate with a hotel’s website or with other online booking engines. [Payment gateways](https://www.g2.com/categories/payment-gateway) and billing features may also feature heavily.

**Operations-focused –** As mentioned earlier, hotels have many moving pieces that require constant organization. Hotel management tools that focus on operations will have plenty of accounting, employee scheduling, inventory management, and possibly even sales and marketing features. The goal with these solutions is to improve operational efficiency and lower costs while increasing revenue.

**Property management-focused –** PMS, or property management tools, are essentially end-to-end solutions that cover all aspects of a hotel’s business. Hotel management software that is also considered a PMS will have many features that touch on every important facet of the business, from front desk to back office.

### Hotel Management Software Features

- Booking/reservation manager: A means for guests to make reservations online, as well as a way to monitor availability, change reservations, and possibly make group bookings (wedding blocks, for example)
- Front desk/front office operations: Guest check-in and check-out, room allocation, housekeeping, laundry management, and guest profiles
- Channel management: Planning room availability and rates, managing bookings from multiple channels in one place, dashboards to easily relay information
- Property management: Inventory, facility, and maintenance management
- Mobile support: Access to features from mobile devices
- Sales and marketing tools: Tools to drive sales and bring more customers to the hotel, such as [CRM](https://www.g2.com/categories/crm) and [SEO](https://www.g2.com/categories/seo)
- Analytics: Reporting on key metrics such as guest trends and finances

### Trends Related to Hotel Management Software

The hospitality industry is seeing more than a few tech trends take hold. Both IoT (internet of things) and [AI](https://learn.g2.com/trends/artificial-intelligence) are driving innovation in the hospitality industry.

**Smart hotel software –** Artificial intelligence applied to hotel software can provide insights into guest behavior and trends, as well as find opportunities for increased efficiency. Customer service can also benefit from AI with [chatbots](https://www.g2.com/categories/chatbots) freeing up time to focus on guests.

**Mobile check-in –** The front desk has become somewhat passé, potentially leading to wait times for tired guests. Mobile check-in allows guests to check in themselves using kiosks in the lobby or with staff members posted around the lobby holding mobile devices.

**Smart rooms –** To facilitate mobile check-in, some hotels are using mobile phones as room keys. Mobile phones can also be used to control room televisions, temperature, and curtains. Room phones may also be replaced with a customer’s own mobile phone, allowing them to text or chat with hotel staff rather than calling the front desk or concierge.

### Software and Services Related to Hotel Management Software

[Hotel reservations software](https://www.g2.com/categories/hotel-reservations) allows hotels to create online reservations portals that integrate with a current website. These tools enable customers to book, change, or cancel reservations while processing payments or loyalty rewards.

[Property management software](https://www.g2.com/categories/property-management) is primarily meant for real estate businesses, but does contain facility management features that may be helpful for a hotel.

[Travel agency software](https://www.g2.com/categories/travel-agency) and [tour operator software](https://www.g2.com/categories/tour-operator) may interact with online reservations portals, allowing travel agents to book accomodations for their clients.

[Accounting software](https://www.g2.com/categories/accounting) aids with back office financial tracking, while [core HR software](https://www.g2.com/categories/core-hr) maintains employee records, schedules, and payroll.

[Event management software](https://www.g2.com/categories/event-management) may also be helpful for the planning and running of hotel events such as weddings, corporate meetings, conferences, and charity events.