Clock PMS Reviews & Product Details

I found Clock PMS to be a complete tool. It allowed us to easily connect to booking agencies like Booking or Expedia, making it very easy to share availability and sell everything, which helped in avoiding overbookings and mistakes. It was the core of the company and enabled us to update availability automatically across multiple platforms, so I didn’t have to do it one by one. The initial setup was very easy, as the Clock team helped a lot. Review collected by and hosted on G2.com.

Downloading information was not perfect. Usually needed time to give a correct format to Excel files with the information that I downloaded from there. Information could have been presented in a better way. Most of the time, when I downloaded information to Excel, tables were not in order, or you could not personify what you downloaded as much as you would like. Review collected by and hosted on G2.com.

I used this over the summer and during a winter holiday while helping out a friend who owns a small boutique hotel. Coming from the accounting world, I loved the fact that the time management Clock PMS provided was extraordinary. Sucha simple software suite that made managing the day to day so much easier, especially for someone not used to the hospitality business. Review collected by and hosted on G2.com.

I really couldn't find anything I didn't like about it. Clock always seemed to work and was loved by those managing and delegating, and the employees working at the hotel. The only thing I can say that was a bit of a pain was adjusting room rates. We had times when we were low on inventory, but wanted to make sure we were fully booked and had problems getting the software to update, but we found fixes on the fly. Review collected by and hosted on G2.com.

The most best thing about Clock PMS is that it is one of the best one stop solution for all hotel management problems. As it is the most efficient and reliable tool to help the managers to manage the hotels and its services in a very effective manner. And it is the best platform which helps the hotels in increase thier annual revenue. So its a one stop solution for all hotel management problems. Review collected by and hosted on G2.com.

There is nothing much to dislike about Clock PMS as it is very good and efficient solution provider for all hotel management related issues. But still there is a scope of improvement in its UI/UX to make it more user friendly so user wouldn't get confused while using it. Other than this this is a show stopper. Review collected by and hosted on G2.com.

The client's business productivity is increased and improved. Clock has proven to be a good cloud PMS, easy to use and with advanced functions Review collected by and hosted on G2.com.

The installation is a bit heavy because you need to be very precise and meticulous. It takes some time to set the product in the best way Review collected by and hosted on G2.com.

Really easy for customers to book through the portal Review collected by and hosted on G2.com.

Support can be slow and there are still fine tuning to be completed Review collected by and hosted on G2.com.

It allows a complete management with your hotel, from the reservation, the payment, even the management of cards for the keys, we think it is very safe Review collected by and hosted on G2.com.

Initial data loading can be very complex, entering rates, rooms, pricing plans can take a long time if you don't have the specific format. Despite being very complete, it does not have all the features that we would have liked as an area where the customer can have a history of their reservations Review collected by and hosted on G2.com.