--- title: KWHotel Reviews meta_title: 'KWHotel Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how KWHotel works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 5 scale: '5' date_modified: '2026-06-04' parent_category: name: Hotel url: https://www.g2.com/categories/hotel --- # KWHotel Reviews **Vendor:** KajWare **Category:** [Hotel Management Software](https://www.g2.com/categories/hotel-management) **Average Rating:** 4.2/5.0 **Total Reviews:** 5 ## About KWHotel KWHotel is a hotel management software designed for small and medium accommodation facilities. Available in three different versions, it contains a variety of useful features including: - the fully interactive calendar - customer base, logbook, statistics and reports - an advanced room and rate plans management modules - the online booking engine and Android mobile app - direct synchronization with Booking.com - synchronization with the channel managers - professional technical support ## KWHotel Reviews ### 1. One of the best Hotel Management Platforms out there **Rating:** 4.5/5.0 stars **Reviewed by:** Partha R. | Lead Software Engineer, Computer Software, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 18, 2022 **What do you like best about KWHotel?** KWHotel has been offering a very interesting proposition for all the hotel runners out there. And here are some of the things that I really like about it - - The Plans, it has three plans and one of them is free. That's really cool for small-scale businesses that just started out and want to manage things without the burden of operating costs. - The UI and experience, KWHotel have amazing UX and beautifully crafted design which makes the software very easy to use. The calendar view is a lifesaver. - The interface is easy to navigate, and easy to learn also. - The paid plans are good, value for money ones. - Their support is also amazing, whenever we are stuck we reached out and in no time they resolved our issues. **What do you dislike about KWHotel?** There's nothing as such to dislike in this software. I really like how it is. **What problems is KWHotel solving and how is that benefiting you?** KWHotel empowers hotel runners with much-needed digital bookkeeping and enables them to run the business smoothly with so many great features like online booking, calender view, breakfast management, check-in checkout management, etc. ### 2. Excellent hotel management software **Rating:** 5.0/5.0 stars **Reviewed by:** Hans C. | P, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 20, 2022 **What do you like best about KWHotel?** Great software that helps to arrange facility accommodation for planning and management of the facility. The interactive calendar for bookings helps to arrange bookings in a clear and concise manner. **What do you dislike about KWHotel?** Nothing much that is disliked about the software as most of the functions are helpful to the management of the facility and planning so it lowers cost for the team. **What problems is KWHotel solving and how is that benefiting you?** It helps to plan and manage the facility of my place such that alot of the time is saved and cost is no longer much of an issue in resolving the problems faced by me ### 3. Short Survey for Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 16, 2022 **What do you like best about KWHotel?** The best things I like about this are good quality service, user-friendly interface and excellent customer support. The services we get due to it are worth it. **What do you dislike about KWHotel?** The thing I dislike most about it is its pricing; it is really expensive, so sometimes we have to look for alternatives. Other than that the site runs very slowly. **What problems is KWHotel solving and how is that benefiting you?** Its website has excellent customer support, saving time, money and resources and avoiding hassles and headaches at any moment. It provides excellent service and is easy to find, so it saves time. ### 4. Lowered hotel operating costs **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 21, 2022 **What do you like best about KWHotel?** Their on demand services are very helpful and the team is very prompt with replies **What do you dislike about KWHotel?** When making a reservation via Booking.com, the returning guest is always introduced to KWHotel as a new one **What problems is KWHotel solving and how is that benefiting you?** They are helping hoteliers worldwide to make their hotel management cheaper, more automated and better organized. It helps me streamline my work better ### 5. its easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 15, 2022 **What do you like best about KWHotel?** i find the data set up convenient when at work. **What do you dislike about KWHotel?** the loading process is kinda slow but its ok. **What problems is KWHotel solving and how is that benefiting you?** its pretty good to me no problems - [View KWHotel pricing details and edition comparison](https://www.g2.com/products/kwhotel/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-26+04%3A33%3A27+-0500&secure%5Bsession_id%5D=712967d9-8b34-49de-a2b5-29d548adba22&secure%5Btoken%5D=5fef4bfe766c069257c6d61cc23580822aa0c122530f2bf67252247666ea13c6&format=llm_user) ## KWHotel Features **Property Management** - Room Inventory - Revenue Management - Facility Maintenance - Distribution Management - Multi-Channel Distribution - Discount Management - Reservations Management - Restriction Management - Promotions Management - Employee Management - Channel Management - Task Management - Billing Rate Management - Template Management - Price/Margin Management - Booking Management - Contact Management - Multi-Channel Management - Availability Management - User Management - Calendar Management - Invoice Management - Inventory Management - Front Desk Management - Housekeeping Management - Maintenance Management - Website Management - Guest Experience Management - Email Management - Communications Management - Reviews Management - Tax Management - Document Management - Work Order Management - Spa/Activity Management - Financial Management - Rate Management **Guest Management** - Central Reservation System - Marketing and Loyalty Programs - Guest Messaging - Multi-Channel Marketing - SMS Messaging **Staff Management** - Housekeeping - Shift Scheduling - Maintenance Scheduling **Platform** - Reporting and Analytics - Channel Manager Integration - Website Integration - Channel Analytics **Agentic AI - Hotel Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Multi-Language - Marketing Automation **Additional Functionality** - Billing & Invoicing - Reporting & Statistics - Multi-Location - Event Calendar - Mobile Access - Customizable Reports - Customizable Fields - Accounting - Online Booking - Customizable Branding - Room Booking - Email Templates - Electronic Payments - Data Import/Export - Search/Filter - Real-Time Data - Dynamic Pricing - Multi-Channel Sync - AI Copilot - API - Alerts/Notifications - Kill Switch - Drag & Drop - Customizable Templates - Credit Card Processing - Activity Dashboard - Generative AI - Payment Processing - Multi-Currency - Point of Sale (POS) - Customer Database - CRM - Customer History - Availability Indicator - Ratings/Reviews - Data Synchronization - Built-in Accounting - Guest Check-in/Check-out - Single Property ## Top KWHotel Alternatives - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) - 4.5/5.0 (108 reviews) - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) - 4.4/5.0 (61 reviews) - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) - 4.2/5.0 (63 reviews)