Relay Network
Relay is a secure content delivery channel that enables enterprises to reach and drive customers to action through a personalized, mobile experience, without requiring a login or download. By combining SMS with feed technology, Relay delivers tailored, action-oriented content directly to each customer in a scrolling feed, driving better outcomes across industries like healthcare, financial services, insurance, and life sciences.
Average Rating: 4.3/5.0
Total Reviews: 12
How Do G2 Users Rate Relay Network?
- Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.1/10)
- Workflow Enhancement - HIPAA Compliant Messaging: 9.4/10 (Category avg: 9.0/10)
- Compliant Texting - HIPAA Compliant Messaging: 9.4/10 (Category avg: 9.2/10)
Who Is the Company Behind Relay Network?
- Seller: Relay Network
- Company Website:
- Year Founded: 2010
- HQ Location: Radnor, PA
-
LinkedIn® Page: www.linkedin.com
113 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Pharmaceuticals
- Company Size: 67% Large, 33% Medium
What Do G2 Reviewers Say About Relay Network?
AI-generated summary from verified user reviews
Pros
- Users highly value the responsive and helpful customer support from Relay Network, enhancing their overall experience and success.
- Users praise the exceptional support from Relay's team, enhancing the overall user experience and customer engagement.
- Users highly value the exceptional customer support from Relay Network, enhancing their engagement and overall experience.
- Users value the responsive communication from Relay's team, greatly enhancing customer engagement and experience.
- Users value the communication efficiency of Relay Network, enhancing customer engagement with timely and personalized messages.
Cons
- Users find that Relay Network has several missing features, limiting customization and complicating data handling processes.
- Users find the incomplete data features of Relay Network limit functionality and complicate their operational efficiency.
- Users note the insufficient features of Relay Network, citing a need for refinement and improved usability.
- Users find Relay Network not user-friendly due to navigation issues and a lack of customization and support resources.
- Users highlight poor customer support that complicates feature customization and slows down data reporting efficiency.
What Are Recent G2 Reviews of Relay Network?
"Excellent Hands-On Support from Our Client Success Director"
Rating: 4.0/5.0 stars
— Verified User in Pharmaceuticals
"Great platform with amazing people, but some room for improvement"
Rating: 4.0/5.0 stars
— Lacey B.

