tab32 Reviews & Product Details

We use tab32 as one cloud-based system across our locations, instead of separate scheduling, imaging, and billing tools. Having a consistent system makes it easier to onboard new clinics and train staff, and we don’t have local servers to maintain. The X-ray module is fantastic. Imaging sits right alongside the chart, so we don’t need to log into a separate system, and our staff picked up the basics quickly. I’m glad there’s an open API because we can use a check-in kiosk at the front desk and share consent forms on tablets in exam rooms. Review collected by and hosted on G2.com.

I’d like more customizable self-booking options for patients. I’d also like to see an easier way to maintain permissions and access groups for a large organization. Review collected by and hosted on G2.com.

Tab 32 is ambitious and initially provided a one-stop shop for communication, xrays, EMR and insurance verifiation Review collected by and hosted on G2.com.

Key features such as insurance verification have been moved to a pay-per-click basis which add on an average of $100/day ($0.75/verification) on top of monthly fee. These were previously included in the base fee. New AI features are also on a pay per click basis. Also, lack of communication regarding non-working features. For example, the secure mail feature now only works if the receiving referral office can use a cell phone for verification. This change was not communicated to us until we wasted time sending numerous reports to our referral offices and we made a ticket. Also, patients not able to open attachments sent as zip files. Initial included offerings such as bulk payment entering have been deprecated in favor of pay-per click posting. The scheduler functions have not been updated to be fully functional when searching for an appointment. Unlike most other programs, a search only gives one appointment option with limited parameters. Review collected by and hosted on G2.com.

I really appreciate the pricing and the value I get with tab32. Unlike other software that offer less, I pay less with tab32 for more features. I like the lot of technology integration it offers, such as the built-in X-ray imaging and built-in photos. The support is also pretty good when I need it, which is something I value. Review collected by and hosted on G2.com.

I think some things with the ledger could be easier said than done. Just how you organize the ledger or treatment planning, which you're planning is a problem in all software. It's just not something easy. Little data cleanups here and there that could be fixed. I think one of the things that I would say would do is sub windows or tile windows. That way, you can look between stuff. Review collected by and hosted on G2.com.

many features that I need and is highly configurable, which makes me feel like I can do anything and allows me to make processes unique Review collected by and hosted on G2.com.

Nothing I can think of. Haven't been using the software long enough yet to have any issues. Review collected by and hosted on G2.com.

A large cloud based software that would allow my mobile dental business to scale larger Review collected by and hosted on G2.com.

After a concise touch base call, which I later found out was my only person-to-person onboarding, Tab32 CS told my team to watch long videos as our training on using the Tab32 software. One-on-one training was always during the daytime ET hours. My team was working during this time and was not available to train. Tab32 did not answer our Questions promptly as they stated, it took 24-48 hours to answer a simple question through the Tab32 service. Review collected by and hosted on G2.com.

This software system is very easy to use. I enjoy the router slips to help all staff members be on the same page as of what's being done for the day & what doctor is preferring for the next appointment. It's pretty self explanatory if you're new to the system, and making new features easy to find and use. Review collected by and hosted on G2.com.

There's a few features I wish the software system had, for example; something we can use to dictate who's on a cancellation list & who's not, to see how many appointments a patient has no called / no showed, rescheduled, etc. without having to look into their appointment history. It would also be beneficial to get the insurance information on the appointment pop-up so we wouldn't have to go to the patient profile to see what type of insurance they have. Review collected by and hosted on G2.com.